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Selling: Building Partnerships 7th Edition by Barton Weitz,Stephen Castleberry ,John Tanner
Edition 7ISBN: 978-0073381084Selling: Building Partnerships 7th Edition by Barton Weitz,Stephen Castleberry ,John Tanner
Edition 7ISBN: 978-0073381084 Exercise 10
The fairest solution to customer's complaint is one that turns out to be against company policy, though certainly not against the law or unethical in any way. If you tried to do it, the chances are you could get away with it. What would you do
Explanation
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Customer compliant is not at all good fo...
Selling: Building Partnerships 7th Edition by Barton Weitz,Stephen Castleberry ,John Tanner
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