
International Business 11th Edition by Charles Hill ,Tomas Hult
Edition 11ISBN: 978-1259578113
International Business 11th Edition by Charles Hill ,Tomas Hult
Edition 11ISBN: 978-1259578113 Exercise 17
Brazil's Gol Airlines
Gol started in 2001 by not offering frequent flyer programs, airport clubs, and food services. Some 15 years later it is venturing into these services with its Smiles frequent flyer program and Smiles Lounges. If companies like Gol become more like full-service airlines, will their low-cost financial approach suffer
Gol started in 2001 by not offering frequent flyer programs, airport clubs, and food services. Some 15 years later it is venturing into these services with its Smiles frequent flyer program and Smiles Lounges. If companies like Gol become more like full-service airlines, will their low-cost financial approach suffer
Explanation
Brief summary of the case:
The case dea...
International Business 11th Edition by Charles Hill ,Tomas Hult
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