
Managing for Quality and Performance Excellence 10th Edition by James Evans ,William Lindsay
Edition 10ISBN: 978-1305662544
Managing for Quality and Performance Excellence 10th Edition by James Evans ,William Lindsay
Edition 10ISBN: 978-1305662544 Exercise 53
Consider the following views of quality:
a. a strategic asset and competitive differentiator
b. a proactive continuous improvement activity
c. a tool to fix problems
d. a risk mitigation activity
e. a compliance activity
How would you order these in terms of increasing organizational maturity? What organizational changes do you think need to occur as an organization moves to the next (more mature) view of quality in this progression?
a. a strategic asset and competitive differentiator
b. a proactive continuous improvement activity
c. a tool to fix problems
d. a risk mitigation activity
e. a compliance activity
How would you order these in terms of increasing organizational maturity? What organizational changes do you think need to occur as an organization moves to the next (more mature) view of quality in this progression?
Explanation
Quality is a process in which all the em...
Managing for Quality and Performance Excellence 10th Edition by James Evans ,William Lindsay
Why don’t you like this exercise?
Other Minimum 8 character and maximum 255 character
Character 255

