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Managing for Quality and Performance Excellence 9th Edition by James Evans,William Lindsay
Edition 9ISBN: 978-1285069463Managing for Quality and Performance Excellence 9th Edition by James Evans,William Lindsay
Edition 9ISBN: 978-1285069463 Exercise 30
Explain the roles of people and information technology in providing quality service. How does The Ritz-Carlton Hotel Company, LLC use employees and information technology for quality service?
Explanation
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Roles of people and technology in qualit...
Managing for Quality and Performance Excellence 9th Edition by James Evans,William Lindsay
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