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Managing for Quality and Performance Excellence 9th Edition by James Evans,William Lindsay
Edition 9ISBN: 978-1285069463Managing for Quality and Performance Excellence 9th Edition by James Evans,William Lindsay
Edition 9ISBN: 978-1285069463 Exercise 9
Discuss how process management is addressed in the ISO 9000:2000 criteria.
Explanation
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Process management in ISO 9000:2000:
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Managing for Quality and Performance Excellence 9th Edition by James Evans,William Lindsay
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