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book Managing for Quality and Performance Excellence 9th Edition by James Evans,William Lindsay cover

Managing for Quality and Performance Excellence 9th Edition by James Evans,William Lindsay

Edition 9ISBN: 978-1285069463
book Managing for Quality and Performance Excellence 9th Edition by James Evans,William Lindsay cover

Managing for Quality and Performance Excellence 9th Edition by James Evans,William Lindsay

Edition 9ISBN: 978-1285069463
Exercise 9
Note: Data sets for many problems in this chapter are available in the Excel workbook C09Data.xlsx on the Student Companion Site. Click the appropriate worksheet tab as noted in the problem ( e.g. Prob. 9-12, etc.) to access the data. We also recommend using the ASQ Learn about Quality Excel templates noted in this chapter to facilitate your solutions to appropriate problems.
Neverflounder Fish Company advertises that 98.7 percent of their fish were caught within the past 36 hours and that all of their products are 100 percent fresh. How many dpmo does this claim represent? At what sigma level is this process operating?
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Managing for Quality and Performance Excellence 9th Edition by James Evans,William Lindsay
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