Business Ethics Now 3rd Edition by Andrew Ghillyer

Exercise 26

Agift out of the blue.
Divide into two groups, and prepare arguments for and against the following behavior: I'm aregular customer of amen's clothing mail-order company, and it sends me new catalogs about six times ayear. I usually order something because the clothes are good quality with amoney-back guarantee, and if the item doesn't fit or doesn't look as good on me as it did in the catalog, the return process is very easy. Last month I ordered acouple of new shirts. When the package arrived, there were three shirts in the box, all in my size, in the three colors available for that shirt. There was no note or card, and the receipt showed that my credit card had been charged for two shirts. I just assumed that someone in the shipping department was recognizing me as avaluable customer-what anice gesture, don't you think "