Business Ethics Now 3rd Edition by Andrew Ghillyer

Exercise 28

T om considered his options very carefully. If the media found out about these sweatshops, would that negative publicity make it back to his agency After all, the agency just wrote the ad copy and negotiated the placement of the ads. It didn't order the items, and if Tom hadn't received the billing paperwork by mistake, his agency wouldn't know where the items were made.
"Even so," thought Tom, "manufacturing any goods in sweatshop conditions is wrong, and our agency doesn't do business with customers that subscribe to the abuse of human rights."
Tom lost no time in bringing this new information about the Smith's campaign to his boss, Joanie Conaty, the founder and president of their agency:
"Ms. Conaty, this Smith's campaign could be a big problem for us. Its leading sales items weren't 'made in America' at all. This paperwork shows that the items came from a sweatshop in Indonesia. I did some research on the company that manufactures these items, and it has already been fined on several occasions for human rights violations."
Then Tom took a deep breath. "I know this is a big contract for us, Ms. Conaty, but is this the type of work we are going to do now I didn't think our agency worked on these kinds of campaigns. Little kids working in sweatshops just so we can have cookouts on the Fourth of July doesn't seem right."
Joanie Conaty thought for several minutes before responding: "Are you sure this information is accurate, Tom "
"Yes ma'am. This billing paperwork came with the original prep kit directly from Smith's."
"Then let's get our friends at Smith's on the phone. I'm afraid they are going to be looking for a new agency."
What do you think Joanie Conaty will say to her counterpart at Smith's