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Contemporary Management 7th Edition by Gareth Jones,Jennifer George
Edition 7ISBN: 978-1259545474Contemporary Management 7th Edition by Gareth Jones,Jennifer George
Edition 7ISBN: 978-1259545474 Exercise 15
Understanding Controlling
For this exercise you will analyze the control systems used by a real organization such as a department store, restaurant, hospital, police department, or small business. It can be the organization that you investigated in Chapter 10 or a different one. Your objective is to uncover all the different ways in which managers monitor and evaluate the performance of the organization and employees.
What kind of culture does the organization have? What are the values and norms? What effect does the organizational culture have on the way employees behave or treat customers?
For this exercise you will analyze the control systems used by a real organization such as a department store, restaurant, hospital, police department, or small business. It can be the organization that you investigated in Chapter 10 or a different one. Your objective is to uncover all the different ways in which managers monitor and evaluate the performance of the organization and employees.
What kind of culture does the organization have? What are the values and norms? What effect does the organizational culture have on the way employees behave or treat customers?
Explanation
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Organizational culture is the values, no...
Contemporary Management 7th Edition by Gareth Jones,Jennifer George
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