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Essentials of Business Communication 10th Edition by Dana Loewy,Mary Ellen Guffey
Edition 10ISBN: 978-1305630567Essentials of Business Communication 10th Edition by Dana Loewy,Mary Ellen Guffey
Edition 10ISBN: 978-1305630567 Exercise 52
For each of the following sentences, circle (a) or (b). Be prepared to justify your choice. Which sentence de-emphasizes the credit refusal?
A) We are unable to grant you credit at this time, but we welcome your cash business and encourage you to reapply in the future.
B) Although credit cannot be granted at this time, we welcome your cash business and encourage you to reapply in the future.
A) We are unable to grant you credit at this time, but we welcome your cash business and encourage you to reapply in the future.
B) Although credit cannot be granted at this time, we welcome your cash business and encourage you to reapply in the future.
Explanation
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Option b de-emphasizes the ref...
Essentials of Business Communication 10th Edition by Dana Loewy,Mary Ellen Guffey
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