Essentials of Business Communication 10th Edition by Dana Loewy,Mary Ellen Guffey

Exercise 18

At www.cengagebrain.com , you can build your e-mail skills in our Writeaway Hotels simulation. You will be reading, writing, and responding to messages in an exciting game that helps you make appropriate decisions about whether to respond to e-mail messages and how to write clear, concise messages under pressure. The game can be played in a computer lab, in a classroom, or even on your own computer and on your own time.
Your Task. Check out the Writeaway Hotels simulation at www.cengagebrain.com. If your instructor directs, follow the instructions to participate.