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book Essentials of Business Communication 10th Edition by Dana Loewy,Mary Ellen Guffey cover

Essentials of Business Communication 10th Edition by Dana Loewy,Mary Ellen Guffey

Edition 10ISBN: 978-1305630567
book Essentials of Business Communication 10th Edition by Dana Loewy,Mary Ellen Guffey cover

Essentials of Business Communication 10th Edition by Dana Loewy,Mary Ellen Guffey

Edition 10ISBN: 978-1305630567
Exercise 41
Why should you apologize to customers if you or your company erred? What is the best way to do it?
Explanation
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Sincere apologies can yield positive res...

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Essentials of Business Communication 10th Edition by Dana Loewy,Mary Ellen Guffey
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