
Essentials of Business Communication 10th Edition by Dana Loewy,Mary Ellen Guffey
Edition 10ISBN: 978-1305630567
Essentials of Business Communication 10th Edition by Dana Loewy,Mary Ellen Guffey
Edition 10ISBN: 978-1305630567 Exercise 13
Passive-voice verbs may be preferable in breaking bad news because they enable you to emphasize actions rather than personalities. Compare these two refusals:
Active voice : I cannot authorize you to take two weeks of vacation in August.
Passive voice: Two weeks of vacation in August cannot be authorized.
Your Task. Revise the following sentences to present the bad news with passive-voice verbs.
We cannot offer free shipping for orders under $100.
Active voice : I cannot authorize you to take two weeks of vacation in August.
Passive voice: Two weeks of vacation in August cannot be authorized.
Your Task. Revise the following sentences to present the bad news with passive-voice verbs.
We cannot offer free shipping for orders under $100.
Explanation
Free shipping is not...
Essentials of Business Communication 10th Edition by Dana Loewy,Mary Ellen Guffey
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