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Essentials of Business Communication 10th Edition by Dana Loewy,Mary Ellen Guffey
Edition 10ISBN: 978-1305630567Essentials of Business Communication 10th Edition by Dana Loewy,Mary Ellen Guffey
Edition 10ISBN: 978-1305630567 Exercise 16
Passive-voice verbs may be preferable in breaking bad news because they enable you to emphasize actions rather than personalities. Compare these two refusals:
Active voice : I cannot authorize you to take two weeks of vacation in August.
Passive voice: Two weeks of vacation in August cannot be authorized.
Your Task. Revise the following sentences to present the bad news with passive-voice verbs.
This hospital has a strict policy of not admitting patients until we have verified their insurance coverage.
Active voice : I cannot authorize you to take two weeks of vacation in August.
Passive voice: Two weeks of vacation in August cannot be authorized.
Your Task. Revise the following sentences to present the bad news with passive-voice verbs.
This hospital has a strict policy of not admitting patients until we have verified their insurance coverage.
Explanation
Verified
Verified
Patients will be adm...
Essentials of Business Communication 10th Edition by Dana Loewy,Mary Ellen Guffey
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