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Fundamentals of Selling 13th Edition by Charles Futrell
Edition 13ISBN: 978-0077861018Fundamentals of Selling 13th Edition by Charles Futrell
Edition 13ISBN: 978-0077861018 Exercise 10
Which response is best when you hear the customer reply, "I'd like to think it over" Why
A) Give all the benefits of using the product now.
B) If there is a penalty for delaying, mention it now.
C) If there is a special-price deal available, mention it now.
D) None of the above is appropriate.
E) Depending on the circumstances, the first three choices are appropriate.
A) Give all the benefits of using the product now.
B) If there is a penalty for delaying, mention it now.
C) If there is a special-price deal available, mention it now.
D) None of the above is appropriate.
E) Depending on the circumstances, the first three choices are appropriate.
Explanation
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"A", "B", ...
Fundamentals of Selling 13th Edition by Charles Futrell
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