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book Fundamentals of Selling 13th Edition by Charles Futrell cover

Fundamentals of Selling 13th Edition by Charles Futrell

Edition 13ISBN: 978-0077861018
book Fundamentals of Selling 13th Edition by Charles Futrell cover

Fundamentals of Selling 13th Edition by Charles Futrell

Edition 13ISBN: 978-0077861018
Exercise 4
You are a hard worker, often putting in 60 hours a week. On your first sales job and with the company only five months, you realize the importance of getting off to a good start. You have sold an average of 30 percent over your sales quota for the past three months. One reason is your hard work. Another reason is that the salesperson that preceded you in this territory either neglected accounts or just renewed old orders, never striving to upgrade current accounts. Most customers complained that they hadn't seen a salesperson from your company for months before you began to call on them.
Last month one of the older salespeople jokingly suggested that you slow down-you are making everyone look bad. You have noticed a breakdown in productivity among your fellow salespeople, who seem to be goofing off to extremes. Although it doesn't affect you directly, it will ultimately have an adverse impact on the department's productivity. Your boss likes good news and frequently asks you for ideas on how to increase sales in other territories. Because you are new and have not yet established yourself as a loyal employee, you have kept quiet in the past, hoping to win the trust of your co workers. Tomorrow you have a meeting with your boss about your territory's productivity and you are sure he is expecting input about the other territories.
What would be the most ethical action to take
Tell your boss that your numbers have been so high because you have been working very hard and putting in long hours. Let him know that you have noticed that the other salespeople have been slacking and, in fact, have told you to "slow down." After all, it isn't right that they are abusing their positions and hurting the company's profits.
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Fundamentals of Selling 13th Edition by Charles Futrell
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