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Fundamentals of Selling 13th Edition by Charles Futrell
Edition 13ISBN: 978-0077861018Fundamentals of Selling 13th Edition by Charles Futrell
Edition 13ISBN: 978-0077861018 Exercise 3
How well do you understand people, observe their behavior, and address their personal and professional growth This self-test can help you see your skills. On a separate sheet of paper, write your score for each question. Write 4 if you strongly agree, 1 if you strongly disagree, or 2 or 3 if your feelings are somewhere in between.
What Are Your People Skills
1. I think that people often are unaware of their true motivation.
2. Psychological factors often play more of a role in job performance than the job's required skills.
3. I make a conscious effort to understand the basic needs of others.
4. I am able to empathize with other people, even when I don't share their viewpoints.
5. I consciously try to organize my thinking around others.
6. People often reveal themselves by small details of behavior.
7. I am usually aware of people's strengths and weaknesses.
8. Most people aren't easy to read.
9. I notice when someone gets a new haircut, eyeglasses, or clothes.
10. After a meeting, I can usually accurately report how others responded to the discussion.
11. People may present themselves in a certain way that doesn't show who they really are.
12. I try not to read my own attitudes into other people's behavior.
13. I often think about the implications of my past impressions of people on the job.
14. When dealing with others, I try to consider how different they may be from me.
15. I don't judge someone until I have enough information to form a sound judgment.
16. I often think about ways to foster other people's personal and professional growth.
17. I see people for their potential-not how they can be of use to me, but how they can fulfill their life goals.
18. You can't change someone else.
19. When making decisions about people, I deliberately consider a wide range of factors.
20. I consciously try to help people play to their strengths and address their weaknesses.
Total Score _____
What were your skills If your score was
75-80 -you're probably strong in solving people problems.
61-74 -you have potential strengths in this area.
40-60 -you have potential weaknesses in this area.
20-39 -you have weaknesses to work on in solving people problems.
Now relate what you've learned to your work experiences by setting goals and intermediate targets. Then adjust! 4
What Are Your People Skills
1. I think that people often are unaware of their true motivation.
2. Psychological factors often play more of a role in job performance than the job's required skills.
3. I make a conscious effort to understand the basic needs of others.
4. I am able to empathize with other people, even when I don't share their viewpoints.
5. I consciously try to organize my thinking around others.
6. People often reveal themselves by small details of behavior.
7. I am usually aware of people's strengths and weaknesses.
8. Most people aren't easy to read.
9. I notice when someone gets a new haircut, eyeglasses, or clothes.
10. After a meeting, I can usually accurately report how others responded to the discussion.
11. People may present themselves in a certain way that doesn't show who they really are.
12. I try not to read my own attitudes into other people's behavior.
13. I often think about the implications of my past impressions of people on the job.
14. When dealing with others, I try to consider how different they may be from me.
15. I don't judge someone until I have enough information to form a sound judgment.
16. I often think about ways to foster other people's personal and professional growth.
17. I see people for their potential-not how they can be of use to me, but how they can fulfill their life goals.
18. You can't change someone else.
19. When making decisions about people, I deliberately consider a wide range of factors.
20. I consciously try to help people play to their strengths and address their weaknesses.
Total Score _____
What were your skills If your score was
75-80 -you're probably strong in solving people problems.
61-74 -you have potential strengths in this area.
40-60 -you have potential weaknesses in this area.
20-39 -you have weaknesses to work on in solving people problems.
Now relate what you've learned to your work experiences by setting goals and intermediate targets. Then adjust! 4
Explanation
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Fundamentals of Selling 13th Edition by Charles Futrell
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