Deck 12: Leadership in Group Communication

Question 1

Laissez-faire leadership

A) allows the group to take charge of decisions and actions.
B) is always ineffective.
C) leads to a lack of group cohesion.
D) exists when the leader maintains strict control of the group.
E) none of the options are correct.

Answer 1

A

Question 2

Even though Bob is chair of the covenants committee,he does little or nothing to help the group.He just lets the group make decisions and take action.Which leadership style is Bob using?

A) democratic
B) autocratic
C) situational
D) laissez-faire
E) functional

Answer 2

D

Question 3

According to Hersey-Blanchard's Model of Situational Leadership,a leader should try to _________ when group members have motivation and experience with the group's task.

A) participate
B) tell
C) delegate
D) sell
E) adjourn

Answer 3

C

Question 4

At which point in structured problem solving are team members most prone to groupthink?

A) establish criteria for a decision
B) choose the best decision
C) discuss possible solutions
D) define and analyze the problem
E) implement the solution and evaluate the results

Question 5

What is the opposite communication behavior of a strategic manipulative defensive climate?

A) controlling message
B) cooperative message
C) neutrality
D) avoidance
E) evaluative language

Question 6

Minh maintains strict control over the planning for the Battle of the Bands Planning Committee.He insists on determining the direction and outcome of the committee's discussion.According to the styles view of leadership,which leadership style is Minh using?

A) democratic
B) autocratic
C) situational
D) laissez-faire
E) functional

Question 7

The traits view of leadership suggests that

A) laissez-faire leadership is ineffective.
B) democratic leaders are always best.
C) women cannot be effective leaders.
D) leaders are made,not born.
E) leaders are born,not made.

Question 8

As chairperson of her local MADD group,Kathryn believes in practicing social equality.She shares decision making and seeks input from group members.According to the styles view of leadership,which leadership style is Kathryn using?

A) democratic
B) autocratic
C) situational
D) laissez-faire
E) functional

Question 9

What stage of the Model of Situational Leadership is most focused on support and encouragement?

A) participating
B) adjourning
C) delegating
D) telling
E) selling

Question 10

At what stage of the Model of Situational Leadership does shared decision making occur while simultaneously less direction is provided?

A) selling
B) telling
C) participating
D) adjourning
E) delegating

Question 11

When members of a group engage in groupthink,they do NOT

A) exhibit too much cohesion.
B) discourage outside input.
C) critically evaluate options.
D) focus on harmony.
E) avoid challenging other group members.

Question 12

According to Hersey-Blanchard's Model of Situational Leadership,as a group matures,leaders move through four leadership styles.Which of the following is the order in which these styles usually occur?

A) tell,sell,participate,delegate
B) participate,delegate,tell,sell
C) sell,participate,tell,delegate
D) delegate,participate,sell,tell
E) tell,delegate,sell,participate

Question 13

Evaluation is an example of a defensive communication climate.What is the opposite type of behavior necessary for a supportive climate?

A) controlling messages
B) "you" statements
C) neutrality
D) description
E) shows superiority

Question 14

A telling or autocratic leadership style is best when

A) team members have much knowledge and experience.
B) a group is relatively new.
C) group members are used to having decision-making control.
D) group members know and work well together.
E) group members want to offer input.

Question 15

A leader with an autocratic leadership style

A) seeks input from team members.
B) allows the team members to make decisions.
C) is always ineffective.
D) makes decisions and expects them to be followed.
E) none of the options are correct.

Question 16

If a team member responds,"That's a stupid idea,now go back to sleep," he is demonstrating what type of communication behavior?

A) evaluative
B) descriptive
C) neutrality
D) avoidance
E) superiority

Question 17

After a team member presents a solution to a group problem,Christina responds,"That solution just won't work;the idea presented at our last meeting is the only one that will work." What defensive communication behavior is she displaying?

A) empathy
B) cooperative messages
C) emphasizing certainty
D) "I" language
E) problem orientation

Question 18

What stage of the Model of Situational Leadership requires an autocratic style,where the leader provides clear,explicit direction about a task?

A) participating
B) delegating
C) adjourning
D) selling
E) telling

Question 19

Effective group brainstorming includes all of the following EXCEPT

A) soliciting wild "out of the box" ideas.
B) carefully judging each idea.
C) generating as many ideas as possible.
D) combining ideas.
E) elaborating on ideas.

Question 20

Which view of leadership suggests leaders are more effective once they have analyzed themselves,their groups,and the circumstances in which they must lead?

A) styles leadership
B) democratic leadership
C) situational leadership
D) functional leadership
E) shared leadership

Question 21

According to the traits view of leadership,anyone can learn to become a leader.

Question 22

Relying on authority is appropriate when a group must make a decision quickly.

Question 23

What decision-making method is most appropriate in an emergency room setting where the chief of staff must make timely,immediate life-or-death decisions for incoming patients?

A) decision by majority
B) decision by consensus
C) decision by authority
D) decision by self
E) none of the options are correct

Question 24

Leaders can create supportive or defensive communication climates depending on how they manage conflict,maintain satisfying relations,and focus on completing a task.

Question 25

Which of the following decision-making methods results in team members experiencing greater levels of satisfaction and cohesion?

A) decision by majority
B) decision by consensus
C) decision by authority
D) decision by self
E) decision by leader

Question 26

Leaders who adhere to a laissez-faire leadership style may have power,but they hesitate to exert their influence on group members,allowing them to take control.

Question 27

An important step in group brainstorming is to not squelch creativity by judging and critiquing generated ideas.

Question 28

According to Hersey and Blanchard,member readiness refers to the extent that members have experience,knowledge,and motivation to work together.

Question 29

Recent studies have shown that group members can get better ideas from a brainstorming session if they hold off on coming up with ideas until the formal group brainstorming session begins.

Question 30

The following are the most common problems in leading and conducting meetings EXCEPT

A) participants getting off topic.
B) no clear agenda defined.
C) meetings take too long.
D) team members are unprepared.
E) leaders must take responsibility for planning.

Question 31

Rachel is chairing an upcoming meeting of her ski club and she is concerned that the meeting may not be productive because the members of the club tend to talk about different subjects at the same time and go off on tangents.What should Rachel do to help keep the meeting on track?

A) make all important decisions on her own beforehand
B) send each member a set of meeting minutes
C) establish a defensive communication climate
D) prepare and follow an agenda
E) encourage members to engage in groupthink

Question 32

In groups that decide by consensus,team member satisfaction has been shown to actually be lower.

Question 33

According to the style view of leadership,the democratic leadership style is best in all situations.

Question 34

What is the first step of planning a meeting?

A) determine who will attend the meeting
B) define the purpose of the meeting
C) decide when the meeting will be held
D) identify where the meeting will take place
E) develop the agenda for the meeting

Question 35

The first step in the structured problem-solving approach is

A) establish criteria for a solution.
B) define and analyze the problem.
C) discuss possible solutions.
D) choose the best solution.
E) implement the solution.

Question 36

Autocratic leaders may be effective during a serious crisis when there is little time to have a group discussion.

Question 37

A moderate amount of affective conflict can help prevent groupthink.

Question 38

The laissez-faire leadership style is more likely to be appropriate for a mature and highly productive group than for a new group.

Question 39

Which of the following is NOT a method of decision making?

A) decision by majority
B) decision by consensus
C) decision by authority
D) decision by leader
E) none of the options are correct

Question 40

According to the functional view of leadership,an effective group can have more than one member serving in a leadership role.

Question 41

Leaders who provide little direction or structure for their teams._______

Question 42

Interpersonal,cultural,or power differences between members._______

Question 43

A structured,written outline that guides communication among meeting participants._______

Question 44

All leaders share certain personal and physical characteristics._______

Question 45

Ability to influence and direct others to meet group goals._______

Question 46

A written record of the discussion,actions,and decisions in a meeting._______

Question 47

There is no variation to the structured problem-solving approach.

Question 48

A focus on the behaviors leaders use to influence others._______

Question 49

Assumptions about appropriate gender behaviors can negatively affect perceptions of women in designated leader positions.

Question 50

Leadership that is determined by a group's motivation,group members' experience,and knowledge._______

Question 51

Disagreements about the group's tasks,procedures,or decision options._______

Question 52

Leaders who use a meeting agenda are less likely to get off topic or run an overly long meeting.

Question 53

The ability of group members to influence and direct a group._______

Question 54

When conducting a virtual meeting by videoconference or telephone,the leader should start by clarifying the anticipated outcomes of the meeting.

Question 55

The process of making choices among alternatives._______

Question 56

Leadership that addresses the types of communication behaviors to help a group achieve its goal._______

Question 57

A direct,telling style of leadership._______

Question 58

Leaders who invite input from group members and encourage shared decision making._______

Question 59

The generation of ideas to solve a problem._______

Question 60

When all members support a given course of action._______

Question 61

An overly cohesive group that avoids challenging one another's ideas._______

Question 62

The emotional tone established within a group._______

Question 63

Teams collect information on the nature and scope of the problem facing them,then systematically search for a solution._______