Deck 2: Group Development

Question 1

If your group has discussed and decided that members will take turns recording and typing the minutes from each meeting,it has established a(n)____________.

A)conforming norm.
B)implicit norm.
C)deviant norm.
D)explicit norm.
E)inclusion norm.

Answer 1

D

Question 2

All of the following statements are

A)hidden agendas exist in most groups.
B)hidden agendas occur when there is poor group leadership.
C)hidden agendas disrupt the flow of communication.
D)hidden agendas should be discussed and dealt with by the group.
E)hidden agendas can inhibit group development.

Answer 2

B

Question 3

Implicit norms are

A)easy to recognize.
B)quickly apparent to new members.
C)rarely discussed by members.
D)imposed by an outside authority.
E)disruptive of the group process.

Answer 3

C

Question 4

In what stage of Tuckman's Group Development Model are most members fully engaged and focused on collaborating to achieve group goals?

A)Forming
B)Storming
C)Norming
D)Performing
E)Adjourning

Question 5

Which developmental factor requires special and added attention in virtual teams?

A)Members ability to communicate with one another in different time zones
B)Members move beyond the storming stage
C)Members technical expertise and attitudes about using technology
D)Members cannot find a both/and approach to primary and secondary tension
E)Members rely on virtual communication technology to manage the separation anxiety that comes with the adjourning stage

Question 6

____________ occur(s)when members' private goals conflict with the group's common goals and represent what people really want rather than what they say they want.

A)The storming stage
B)Hidden agendas
C)Primary tension
D)Tertiary tension
E)Implicit norms

Question 7

Which of the following examples depicts an implicit norm?

A)As specified in the group's bylaws,members use parliamentary procedure when the group debates a motion.
B)Even though members know everyone's name,they continue to wear their company-issued nametags to meetings.
C)Members take their turn-in alphabetical order-taking minutes at every meeting.
D)Members have learned that because meetings usually begin 15 minutes later than scheduled,they can arrive a little late.
E)Members agree that no one should be allowed to consult their cell phones during a meeting without permission.

Question 8

In which phase of the socialization process do newcomers become fully integrated into the group's culture?

A)Preliminary phase
B)Acquainting phase
C)Adaptive phrase
D)Assimilation phase
E)Exit phase

Question 9

In which of Tuckman's Group Development Stages do members disengage and relinquish responsibilities?

A)Performing
B)Storming
C)Adjourning
D)Norming
E)Forming

Question 10

In which of Tuckman's Group Development Stages are members most likely to compete for social acceptance and status,become argumentative and emotional,and openly disagree with one another?

A)Adjourning
B)Forming
C)Performing
D)Norming
E)Storming

Question 11

Because most members of a new group want to create a good first impression,they tend to be overly polite with one another during their initial meetings.They don't interrupt one another and avoid expressing strong opinions.These behaviors are characteristic of

A)dialectic tension.
B)primary tension.
C)secondary tension.
D)tertiary tension.
E)assimilation tension.

Question 12

At all department staff meetings,the supervisor always sits at the head of the table.If group members know they should not take the seat at the head of the table even though they have not been told to avoid that seat,they are adhering to a(n)__.

A)conforming norm.
B)implicit norm.
C)deviant norm.
D)explicit norm.
E)inclusion norm.

Question 13

Under which of the following conditions is a group more likely to develop collective intelligence and become a "smart" group?

A)The group has reached the performance stages of group development
B)The group has resolved primary and secondary tension
C)The group includes one of more male members
D)The group includes one or more female members
E)The group has achieved total socialization

Question 14

Which of the following examples depicts an explicit norm?

A)Group members have learned to leave the seat nearest the door for their leader.
B)Within a few days after working together in a newly formed committee,members begin using one another's first names.
C)Ralph has started bringing extra copies of the group's agenda to the meeting for members who have forgotten theirs.
D)Everyone abides by the "be on time; be out on time" rule set on the first day of the group meetings.
E)After getting the "evil eye" from several members,Ruthie stops checking her smartphone during meetings.

Question 15

In which phase of the socialization process do members try to fit in and adjust to group norms and expectations?

A)Preliminary phase
B)Acquainting phase
C)Adaptive phrase
D)Assimilation phase
E)Exit phase

Question 16

Which is the correct order for Tuckman's five group development stages?

A)Forming,storming,norming,performing,adjourning
B)Forming,norming,performing,storming,adjourning
C)Norming,forming,storming,performing,adjourning
D)Norming,storming,performing,forming,adjourning
E)Storming,norming,forming,performing,adjourning

Question 17

According to Locke and Latham's Goal Theory,all of the following criteria are critical for developing effective group goals EXCEPT

A)the goals are specific.
B)the goals are accepted by members.
C)the goals are simple and easy to achieve.
D)the goals are set by members and the group.
E)the goals allow for member growth.

Question 18

In which of Tuckman's Group Development Stages do members resolve status conflicts and learn to work as a cohesive team?

A)Performing
B)Storming
C)Adjourning
D)Norming
E)Forming

Question 19

Which of the follow items exemplifies a clear,elevated goal?

A)Every member of our group will work hard on this project.
B)Every member of our group will attend every project meeting.
C)Every member of our group will communicate regularly with one another online.
D)Every member of our group will earn instructor praise and an on this project.
E)Every member of our group will overcome both primary and secondary tension.

Question 20

In which phase of the socialization process do members of an established group determine if a newcomer is likely to contribute effectively and meet group needs?

A)Preliminary phase
B)Acquainting phase
C)Adaptive phrase
D)Assimilation phase
E)Exit phase

Question 21

Which of the following strategies is recommended as an effective method for dealing with destructive nonconformity in groups?

A)Pretend the member is not behaving inappropriately.
B)Confront the disruptive member and try to modify his or her behavior.
C)Avoid interacting with the group member.
D)Adapt the structure of the group to the member's disruptive behavior.
E)Ask for a third party to decide how to handle the member's disruptive behavior.

Question 22

In terms of Thomas's four categories of motivators,you can promote a sense of meaningfulness by:

A)seeking and taking advantage of new opportunities.
B)recognizing rather than minimizing the value of your skills.
C)recognizing and celebrating group accomplishments.
D)developing a group method of tracking and measuring progress.
E)volunteering for worthwhile group tasks that interest and inspire you.

Question 23

The frustration and personality conflicts that occur in groups as members compete for acceptance and status are the source of primary tension.

Question 24

Which of the following items identifies the category of norms that dictates how a group operates and manages its tasks?

A)interactive norms
B)procedural norms
C)status norms
D)achievement norms
E)implicit norms

Question 25

Which aspect of group motivation best represents the a shared feeling that the group is doing excellent high-quality work?

A)A sense of meaningfulness
B)A sense of choice
C)A sense of competence
D)A sense of progress
E)A sense of understanding

Question 26

Which of the following strategies can help you motivate other members by promoting a sense of choice in your group?

A)Express enthusiasm; don't be critical or cynical.
B)Set high standards for yourself.
C)Encourage members to make decisions about how to organize and do the job.
D)Develop a group method for tracking and measuring progress.
E)Recognize and celebrate the accomplishments of others.

Question 27

During the forming stage of Tuckman's Group Development Model,the group's most important job is to "orient itself to itself."

Question 28

The usual order for the five stages in Tuckman's Group Development Stages is forming,performing,storming,norming,adjourning.

Question 29

Which of the following items identifies the category of norms that distinguishes the levels of influence and power among group members?

A)interactive norms
B)procedural norms
C)status norms
D)achievement norms
E)implicit norms

Question 30

Which of the following items identifies the category of norms that specifies that all group decisions will be made by a majority vote?

A)status norms
B)interaction norms
C)achievement norms
D)procedural norms
E)inclusion norms

Question 31

Primary tension deals with the social unease that accompanies the getting-acquainted stage of group development.

Question 32

According to group development theory,all groups move through each successive stage systematically.

Question 33

Motivation provides the inspiration and/or incentives that move group members to work together toward achieving

A)intrinsic motivation.
B)extrinsic motivation.
C)dialectical balance.
D)a common goal.
E)an implicit norm.

Question 34

When other groups were using the accepted research method they'd been told to use,one courageous group decided to use a different,more sophisticated method.Their result was a much better study that could boast superior and more useful data.The group's exhilaration and eagerness to do more research can be attributed to

A)A sense of meaningfulness
B)A sense of choice
C)A sense of competence
D)A sense of progress
E)A sense of understanding

Question 35

As their meeting is about to get underway,Carlos says to the group,"I know we always ask the newest group member to take minutes during the meeting,but we may be losing the insight of an experienced member and skilled note taker by continuing this practice." His comment is an example of what type of nonconformity?

A)Destructive nonconformity
B)Abstract nonconformity
C)Meaningful nonconformity
D)Constructive nonconformity
E)General nonconformity

Question 36

Kenneth Thomas describes four categories of intrinsic motivation needed to energize and reinforce work.They are

A)inclusion,affection,control,and openness.
B)meaningfulness,choice,competence,and progress.
C)achievement,responsibility,recognition,and advancement.
D)esteem,belongingness,self-actualization,and safety.
E)motivation,assessment,rewards,and punishment.

Question 37

Which of the following items identifies the category of norms that determines the quality and quantity of work expected from group members are called

A)interactive norms
B)procedural norms
C)status norms
D)achievement norms
E)implicit norms

Question 38

Constructive nonconformity

A)undermine group performance.
B)can improve group performance.
C)occurs only when stubborn members are present.
D)occurs under poor leadership.
E)occurs only in the storming stage.

Question 39

Which of the following items identifies the category of norms that determines how group members communicate with one?

A)interactive norms
B)procedural norms
C)status norms
D)achievement norms
E)implicit norms

Question 40

At the conclusion of a meeting,Florence asks,"How are we doing?" His question represents which aspect of group motivation?

A)A sense of meaningfulness
B)A sense of choice
C)A sense of competence
D)A sense of progress
E)A sense of understanding

Question 41

Groups should avoid discussing hidden agendas openly to avoid member embarrassment and the potential for interpersonal conflict.

Question 42

In Carl Larson and Frank LaFasto's three-year study of characteristics of highly effective groups,"the ability to change group norms" was included in their list of eight key characteristics.

Question 43

During the assimilation phrase of newcomer socialization,established members and newcomers blend into a comfortable state of working together to achieve a common goal.

Question 44

When working in a group,primary tensions are often more difficult to resolve than secondary tensions.

Question 45

During the norming stage of group development,groups primarily confront the conflict ↔ cohesion dialectic and the leadership ↔ followership dialectic.

Question 46

In Carl Larson and Frank LaFasto's three-year study of characteristics that explain how and why effective groups develop,they put "a clear and elevated goal" at the top of their list.

Question 47

Groups resolve primary tension by being positive,energetic,patient,open-minded,and well prepared.

Question 48

Specific goals lead to higher performance than do generalized goals.

Question 49

During the norming stage of group development,groups primarily deal with the conforming ↔ nonconforming dialectic and the structure ↔ spontaneity dialectic.

Question 50

When setting goals,groups should ask questions about the goal's clarity,difficulty,meaningfulness,and cost.

Question 51

When a group develops its own goals,members are more likely to be motivated to accomplish that goal.

Question 52

Virtual groups develop much faster than face-to-face groups due to the ease of technology.

Question 53

Most groups experience some form of primary and secondary tension during the forming and storming stages of group development.

Question 54

Face-to-face meetings may be desirable in the early stages of virtual team development in order to reach the norming and performing stages sooner and more effectively.

Question 55

Locke and Latham's Goal Theory emphasizes the value of setting group goals.

Question 56

Hidden agendas occur when a member's private goal conflicts with the group's goal.

Question 57

During the storming stage of group development,groups primarily confront the conflict ↔ cohesion dialectic and the leadership ↔ followership dialectic.

Question 58

During Tuckman's performing stage of group development,feelings of trust and clear goals emerge as members become more comfortable with one another and agree upon group procedures.

Question 59

Locke and Latham's Goal Theory concludes that groups function best when their goals are easy to accomplish and are set by a strong leader.

Question 60

Socialization is more likely to succeed if the newcomer's characteristics and motives align with the group's expectations.

Question 61

In some groups,discriminatory norms exclude people because of race,gender,age,ethnicity,religion,or personal philosophy.

Question 62

Groups can exert enormous pressure on members to conform even when a norm is unethical or dangerous.

Question 63

Stanley Milgram and Philip Zimbardo's classic studies demonstrated that people in authority positions exert enormous pressure on people to conform.

Question 64

Destructive nonconformity occurs when a member resists conforming to norms without regard for the best interests of the group and its goals.

Question 65

When groups experience apathy,intrinsic motivators-such as a sense of meaningfulness and progress-are minimal or missing.

Question 66

When a group is having difficulty deciding and the leader has the right to make the final decision,the group is abiding by a status norm.

Question 67

Members who engage in disruptive or nonconforming behavior should always be confronted about their behavior as soon as possible.

Question 68

Constructive nonconformity occurs when a member resists a norm while still working to promote a group goal.

Question 69

Some norms can work against a group and its goals.

Question 70

Your text divides norms into four categories: interaction norms,procedural norms,status norms,and achievement norms.

Question 71

A leader's ban on the use of cell phones and other interactive technologies during meetings is an example of an explicit procedural norm.

Question 72

Finding an appropriate balance between existing norms-which may be old,rigid,or useless-and new,untested norms presents a challenge to well-established groups.

Question 73

Although group norms are often difficult to express in words,they are real and have a major effect on group productivity and member satisfaction.

Question 74

When other groups were using the accepted research method they'd been told to use,one courageous group decided to use a different,more sophisticated method.Their result was a much better study that could boast better and more useful data.The ecstatic and exhilarated successful was motivated by sense of choice

Question 75

Explicit norms are rarely discussed or openly communicated,whereas implicit norms are put in writing or stated verbally.

Question 76

When group members expect and receive an agenda in advance of meetings and follow the agenda during meetings,they are abiding by an interaction norm.

Question 77

Motivation recognizes and financially compensates group members for work well done.

Question 78

When a highly disruptive member prevents a group from achieving its common goals,a group should use the following strategies-in the following order-to deal with the troublesome member: confront,exclude,and accept.

Question 79

When there is enormous pressure for group members to conform,a disruptive member can help the group by not conforming to group norms.

Question 80

When group members are motivated by a shared feeling that they are pursuing a worthy goal,they are experiencing a sense of meaningfulness.