Deck 7: Brands
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Deck 7: Brands
1
James can relate to Google because he views himself and Google as innovative.
True
2
Logos are shapes and symbols that may begin with little inherent meaning, but are associated with the brand.
True
3
William is starting an advertising agency and is considering several names for his agency. In choosing a brand name (i.e., company name), it should convey information about the benefits of the brand rather than simply representing the name of the person founding the brand.
True
4
The U.S. Patent and Trademark office issues more than 300,000 new brands each year.
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5
Cognitive maps show what a person thinks when they think of a brand.
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6
The meaning of a brand name is built over time.
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7
Reliability implies a consistency or predictability in the performance of the product.
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8
A brand usually begins with inherent meaning.
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9
A brand is first and foremost a name.
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10
Brands convey information to customers.
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11
A good brand goes beyond labeling a product. It is a portfolio of qualities connected with that name.
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12
Brand names must have an inherent meaning.
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13
Customers who participate in repeat purchasing are willing to pay premium prices for the brands they value.
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14
Jasmine is a senior executive of a very successful 100-year old company. Some younger employees in the marketing department want to update the company's logo, but Jasmine and other senior executives feel that a company lucky enough to survive for decades does not have to change or modify its logo. The executives are correct in their assessment.
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15
Marketers believe that brands such as Coca-Cola, Gap, and Ford have value above and beyond the benefits of the products themselves.
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16
Some brands are closely associated with colors.
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17
Concrete features of a product are the hardest to deliver and explain to customers.
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18
All associations between the product and its consumer are beyond the company's control.
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19
Companies use brands to provide different offerings to satisfy different market segments.
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20
A brand carries a promise that it can help customers achieve the persona to which they aspire.
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21
An example of umbrella branding is Costco selling Starbucks coffee.
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22
One of the most famous examples of umbrella branding approach is Procter and Gamble with about 80 major brands.
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23
None of the personality profiles for brands are better than the others; they're just all different.
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24
A true global brand carries one name brand and logo, anywhere it is offered, and it is available in most world markets.
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25
Store brands can offer decent quality for lower prices because they can advertise cheaply in newspaper and radio ads, and because they can easily promote the brand in-store.
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26
Titleist Golf produces many major brands that all have their own brand name (ex., Titleist, Footjoy, Staysoft, Long Drive, etc.). This is a house of brands approach to brand naming,
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27
A line extension is where a brand name is applied across different kinds of products.
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28
Brand extensions are a strategic use of a brand's equity, in which the marketer leverages the brand's good name
to get customers to buy something new.
to get customers to buy something new.
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29
Marketers want to measure the worth of a brand so they can asses a keep/sell scenario with the brand.
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30
Interbrand finds the value of a brand by assessing the value of the firm and then subtracting the physical and financial assets.
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31
A brand is valued depending on the market value of the brand. In other words, what is the brand worth financially?
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32
It's rare for brands to engage their customer's hearts and minds.
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33
Store brands do not play a major role in the market.
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34
The distinction between a brand and line extension is not always clear.
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35
A strength of the umbrella branding approach is that once the company brand is established in the marketplace, subsequent product introductions are easier for customers to accept.
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36
Coke might have to brand their "Diet Coke" another name in other countries because of legal or cultural reasons.
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37
The house of brands approach to branding provides stronger financial outcomes to a company than the umbrella branding strategy.
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38
Retailers and store brands fight over prices. Premium brands have begun to offer their own second label priced
near the store brand's price.
near the store brand's price.
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39
A company that attaches the same name brand to all of its products is using the house of brands approach.
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40
Ingredient branding is the primary form of line extension in which one company and its product are the primary host and another company and its product add value to the host product.
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41
A is a group of customers who love their brand so much that they like to connect with other customers who think like themselves.
A) brand group
B) brand community
C) brand ambassador group
D) brand conglomerate
A) brand group
B) brand community
C) brand ambassador group
D) brand conglomerate
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42
ABC Company is entering a new international market and has decided to enter the market under a different brand name. The selected brand name should not .
A) engage the customer verbally
B) bring certain connotations to mind
C) engage the customer sensually
D) disregard cultural meanings
A) engage the customer verbally
B) bring certain connotations to mind
C) engage the customer sensually
D) disregard cultural meanings
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43
Which of the following brand names lacks an inherent meaning?
A) Coca-Cola
B) Nike
C) Trump Towers
D) Geek Squad
A) Coca-Cola
B) Nike
C) Trump Towers
D) Geek Squad
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44
What is a new research topic related to brand associations?
A) status symbols
B) tourism marketing
C) brand similarities
D) brand communities
A) status symbols
B) tourism marketing
C) brand similarities
D) brand communities
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45
Branding cities and countries is becoming increasingly popular, as destinations seek more tourism and/or .
A) business investment
B) recognition
C) taxes
D) population
A) business investment
B) recognition
C) taxes
D) population
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46
Which is not a quality associated with the brand name under the company's control?
A) product shape
B) customer feedback
C) packaging
D) logo
A) product shape
B) customer feedback
C) packaging
D) logo
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47
Scott, a young professional, buys a new BMW. Scott's new BMW is an example of .
A) a status symbol
B) a market segment
C) paying a premium price
D) predictability in quality
A) a status symbol
B) a market segment
C) paying a premium price
D) predictability in quality
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48
Which is not true about firms and brands named after the founder?
A) They tend to have no inherent meaning.
B) They show little creativity in marketing.
C) Customers can easily identify the name and products.
D) They serve primarily as an ego trip for the founders.
A) They tend to have no inherent meaning.
B) They show little creativity in marketing.
C) Customers can easily identify the name and products.
D) They serve primarily as an ego trip for the founders.
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49
Which of the following is a branding question a company needs to consider as part of their overall marketing strategy?
A) Should we offer multiple products under the same brand name, or roll them out with distinct brand names?
B) How can we build our brand community?
C) Should we change our current brand name?
D) Should we form a brand conglomerate?
A) Should we offer multiple products under the same brand name, or roll them out with distinct brand names?
B) How can we build our brand community?
C) Should we change our current brand name?
D) Should we form a brand conglomerate?
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50
Scott, a young professional, buys a new BMW, even though a Mercede's would have cost him less. Scott values the BMW brand. This is an example of .
A) a status symbol
B) a market segment
C) paying a premium price
D) predictability in quality
A) a status symbol
B) a market segment
C) paying a premium price
D) predictability in quality
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51
Which of the following is not a physical quality of branding?
A) name and logo
B) cost
C) packaging
D) cognitive association
A) name and logo
B) cost
C) packaging
D) cognitive association
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52
What is the key brand association?
A) attributes such as appealing color and a creative name
B) personal benefits of the product
C) the extent to which the consumer feels a personal connection to the brand
D) emotional benefits
A) attributes such as appealing color and a creative name
B) personal benefits of the product
C) the extent to which the consumer feels a personal connection to the brand
D) emotional benefits
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53
A connection of nodes that deal with brand name, attributes, and abstract benefits is considered a(n) .
A) brand community
B) emotional connection
C) brand association network
D) brand mapping
A) brand community
B) emotional connection
C) brand association network
D) brand mapping
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54
Nancy is considering whether her toy manufacturing business should develop its own brand. Which is a company reward Nancy can expect from branding?
A) Brands enhance loyalty.
B) Brands confer status.
C) Brands signal consistent quality.
D) Brands convey information.
A) Brands enhance loyalty.
B) Brands confer status.
C) Brands signal consistent quality.
D) Brands convey information.
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55
Anne and Joseph lead the product development team for a national GPS system manufacturer. In reviewing customer satisfaction survey results, they find that product reliability is one of their customers' biggest complaints. From a marketing perspective, reliability in a product means .
A) it is expensive to own one
B) the product will perform to quality standards
C) the prestige of the product bolsters the consumers self-image
D) maintenance and repair costs are high
A) it is expensive to own one
B) the product will perform to quality standards
C) the prestige of the product bolsters the consumers self-image
D) maintenance and repair costs are high
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56
How many new brands are issued annually by the U.S. Patent and Trademark office?
A) 100,000
B) 200,000
C) 400,000
D) 500,000
A) 100,000
B) 200,000
C) 400,000
D) 500,000
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57
Mac user groups are an example of .
A) a brand community
B) an emotional connection
C) free advertising
D) personal benefits
A) a brand community
B) an emotional connection
C) free advertising
D) personal benefits
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58
Companies build associations to their brands through .
A) classical conditioning
B) operant conditioning
C) learning
D) behavioral studies
A) classical conditioning
B) operant conditioning
C) learning
D) behavioral studies
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59
One way marketers get customers to relate to brands is by creating a brand , such as Apple's classification as "exciting" or how Gillette is action oriented.
A) spokesperson
B) image
C) personality
D) awareness
A) spokesperson
B) image
C) personality
D) awareness
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60
Companies who survive for decades need to their logos.
A) colorize
B) keep
C) adapt
D) simplify
A) colorize
B) keep
C) adapt
D) simplify
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61
Which of the following is not a source to use to value a brand?
A) annual reports
B) customer surveys
C) focus groups
D) Interbrand calculations
A) annual reports
B) customer surveys
C) focus groups
D) Interbrand calculations
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62
Which is not an example of a store brand?
A) Sam's Choice
B) Kirkland Signature
C) Eating Right
D) Macy's
A) Sam's Choice
B) Kirkland Signature
C) Eating Right
D) Macy's
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63
Which of the following is the Interbrand formula to asses the value of a brand?
A) value of firm minus physical and financial assets
B) price of brand minus packaging cost
C) tangible value minus intangible value
D) value of firm minus administrative costs
A) value of firm minus physical and financial assets
B) price of brand minus packaging cost
C) tangible value minus intangible value
D) value of firm minus administrative costs
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64
Generally, it is better to use the same worldwide if possible.
A) brand name
B) logo
C) trademark
D) colors
A) brand name
B) logo
C) trademark
D) colors
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65
In order to best value a brand, how should it be measured?
A) according to popularity
B) by using focus groups
C) by using a market survey
D) by using means that best translates into a financial vocabulary
A) according to popularity
B) by using focus groups
C) by using a market survey
D) by using means that best translates into a financial vocabulary
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66
Frank and Joe are researching the value of top brands for their marketing class, and they find out that, according to BusinessWeek, the top U.S. brand in terms of brand worth is:
A) McDonald's
B) Microsoft
C) Coca Cola
D) Disney
A) McDonald's
B) Microsoft
C) Coca Cola
D) Disney
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67
is the strategic use of a brand's equity where the firm uses the brand's name to get customers to buy something new.
A) House of brands
B) Umbrella branding
C) Co-branding
D) Brand extension
A) House of brands
B) Umbrella branding
C) Co-branding
D) Brand extension
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68
A true global brand carries brand name(s) and logo(s) anywhere it is offered, and it is available in most markets in the world.
A) less than ten
B) one
C) more than 10
D) unlimited
A) less than ten
B) one
C) more than 10
D) unlimited
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69
An estimated of typical firm's value is determined by intangible assets, including its brand names.
A) 50%
B) 33%
C) 25%
D) 75%
A) 50%
B) 33%
C) 25%
D) 75%
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70
Which is not an example of brand extensions?
A) Pepsi offers new flavors
B) Titleist outerwear advertises that it uses Goretex in its jackets
C) QuickBooks has its basic software, a version for Macs, another for small business needs, and premier packets for professionals, nonprofits, retailers
D) L'Occitane offers bubble bath and moisturizer lotions
A) Pepsi offers new flavors
B) Titleist outerwear advertises that it uses Goretex in its jackets
C) QuickBooks has its basic software, a version for Macs, another for small business needs, and premier packets for professionals, nonprofits, retailers
D) L'Occitane offers bubble bath and moisturizer lotions
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71
Which is an example of co-branding?
A) Krispy Kreme gets a new donut flavor
B) Nike offers golf balls as part of its golf line
C) QuickBooks has its basic software, a version for Macs, another for small business needs, and premier packets for professionals, nonprofits, retailers
D) Brembo brakes are in Aston Martins
A) Krispy Kreme gets a new donut flavor
B) Nike offers golf balls as part of its golf line
C) QuickBooks has its basic software, a version for Macs, another for small business needs, and premier packets for professionals, nonprofits, retailers
D) Brembo brakes are in Aston Martins
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72
Brand 123 has customers in many countries purchasing its bicycles, but its managers are unsure if the brand is truly a "global brand." What percent of a global brand's revenue should come from other countries?
A) 70%
B) 30%
C) 40%
D) 50%
A) 70%
B) 30%
C) 40%
D) 50%
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73
Why can a store brand offer decent quality for lower prices?
A) inexpensive products compared to national brands
B) inexpensive packaging compared to national brands
C) lower advertising costs because they can advertise for free in the store
D) lower taxes than national brands
A) inexpensive products compared to national brands
B) inexpensive packaging compared to national brands
C) lower advertising costs because they can advertise for free in the store
D) lower taxes than national brands
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74
branding is the primary form of co-branding in which one of the companies and its product is the primary host and the other company and its product add value to the host product.
A) Ingredient
B) Associated
C) Global
D) Enhanced
A) Ingredient
B) Associated
C) Global
D) Enhanced
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75
Which branding approach provides stronger financial outcomes to the company?
A) umbrella approach
B) house of brands
C) community branding
D) marketing approach
A) umbrella approach
B) house of brands
C) community branding
D) marketing approach
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76
A brand name whose image is waning is less of a liability in which approach?
A) umbrella approach
B) community approach
C) house of brands
D) marketing approach
A) umbrella approach
B) community approach
C) house of brands
D) marketing approach
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77
Strong brands .
A) are a liability
B) deliver greater returns with less risk
C) guarantee success for a company
D) are the most significant barrier to entry in the market
A) are a liability
B) deliver greater returns with less risk
C) guarantee success for a company
D) are the most significant barrier to entry in the market
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78
Free-spirits like skateboarders and Burning Man attendees eschew big national brands due to the they represent.
A) value
B) image
C) commercialism
D) country of origin
A) value
B) image
C) commercialism
D) country of origin
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79
Most co-branding examples lean more toward being .
A) brand personalities
B) umbrella branding
C) luxury branding
D) ingredient branding
A) brand personalities
B) umbrella branding
C) luxury branding
D) ingredient branding
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80
Which is not an example of a company using an umbrella branding approach?
A) Honda's cars, motorcycles and lawn mowers
B) Masterfoods has many major brands including Mars and Pedigree Chum
C) Canon's cameras and copiers
D) Nike makes shoes, clothes and gym bags
A) Honda's cars, motorcycles and lawn mowers
B) Masterfoods has many major brands including Mars and Pedigree Chum
C) Canon's cameras and copiers
D) Nike makes shoes, clothes and gym bags
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