Deck 7: Corporate Social Responsibility: The Concept

Question 1

Which of the following ISO standards incorporates social responsibility?

A)9001
B)26000
C)9002
D)14001
E)14000

Answer 1

B

Question 2

XYZ Corporation has adopted a corporate sustainability perspective that ensures the company follows government regulations and attends to charitable expectations placed
On them by society.This is consistent with the ________level of corporate sustainability
And reflects the ________view of corporate social responsibility.

A)Compliance-driven; Personal
B)Caring; Social
C)Compliance-driven; Social
D)Caring; Personal
E)None of the answers.

Answer 2

Compliance-driven; Social

Question 3

The view that the corporation has little or no social responsibility is an example of which amoral view of social responsibility?

A)Individual agreement
B)Legal recognition
C)Fundamentalism
D)Traditional shareholders model
E)Immorality

Answer 3

C

Question 4

Which of the following was not included in Carroll's Pyramid of Social Responsibility?

A)Managerial responsibilities
B)Ethical responsibilities
C)Philanthropic responsibilities
D)Economic responsibilities
E)Legal responsibilities

Question 5

Opponents of corporate responsibility would not argue that:

A)social policy is not the jurisdiction of business.
B)business have no authority to act in social areas.
C)business lacks training in social skills.
D)it is not appropriate to ignore social matters.
E)any purpose other than profit-maximization is not socially responsible.

Question 6

Frank,the CEO has been evaluating its CSR policy.For the past several years,the firm has been a significant contributor,of both time and financial resources,to an NGO that serves to educate society on the dangers of drunk driving.Frank reminds the board of directors that the firm's shareholders made a commitment to this organization to provide these supports for ten more years.In focusing on the need to satisfy this commitment,Frank is applying which Amoral-View Theory of Social Responsibility?

A)Fundamentalism
B)Legal Recognition
C)Individual Agreement
D)B and C,not A
E)None-no amoral theory would argue for a firm's commitment to charitable behaviour.

Question 7

Which of the following statements are consistent with the social view of social responsibility?

A)Concludes that firms are social institutions
B)Society sanctions firms to operate
C)The firm has economic responsibility
D)A and B but not C
E)All of the answers.

Question 8

"Importers Are Us" has endeavoured to be a good corporate citizen by providing support for community education within the countries from which they import product.This is an example of which component of social responsibility?

A)Managerial responsibilities
B)Legal responsibilities
C)Ethical responsibilities
D)Philanthropic responsibilities
E)Economic responsibilities

Question 9

ABC Inc.is considering merging with XYZ Corporation and the new enterprise will be called Alphabet Inc.One of the conditions of the merger being negotiated is the implication of XYZ's very positive reputation with its stakeholder groups.Regarding the reputation of XYZ,the negotiators must consider that a good reputation:

A)can be an asset
B)requires continuous effort to maintain
C)enhances competitive positioning
D)All of the answers
E)None of the answers

Question 10

This standards setting organization already has formulated standards for risk,quality,environmental,and energy management:

A)CSP
B)CSR
C)ISO
D)BE
E)None of the answers.

Question 11

Which of the following statements is inconsistent with Milton Friedman's argument regarding the responsibility of a firm?

A)Labour leaders' only responsibility is to serve the interests of their unions.
B)Free and open competition is beneficial to business.
C)Profit maximization is the primary purpose of business.
D)The only social responsibility of business is to make profits.
E)All of the answers are consistent with his position.

Question 12

"A business is not a person," Bill argued."It is not possible to impose moral sanctions on businesses like you would on a person." Bill's position is compatible with which view of social responsibility?

A)Amoral
B)Personal
C)Social
D)B and C,but not A
E)None of the answers.

Question 13

A local business has received negative media attention because of plans to relocate its factory.The media's focus on the social impact of this decision on the local community where the factory is currently located reflects the_______ ________principle of corporate social responsibility.The manager of the facility has responded that she is relocating the plant to a site where there will be less environmental impact.The manager is applying the

A)managerial discretion; public responsibility
B)legitimacy; managerial discretion
C)legitimacy; public responsibility
D)public responsibility; legitimacy
E)public responsibility; managerial discretion

Question 14

Salvo is considering shutting down a local factory.It is recognized that this will have a negative social impact on the community in which Salvo is located.The CEO argues,however,that social considerations should not outweigh economic factors.The CEO's view is most compatible with the ________model of corporate sustainability.

A)Synergistic
B)Holistic
C)Caring
D)Profit-driven
E)None of the answers.

Question 15

The expectations placed on business to improve the quality of life of stakeholders are consistent with the________ dimension of Carroll's Pyramid of Social Responsibility.

A)philanthropic responsibilities
B)economic responsibilities
C)ethical responsibilities
D)legal responsibilities
E)managerial responsibilities

Question 16

Business has an obligation as a social institution; society gives and can take away the power of business to operate or sanction it if it operates outside of societal expectations.This statement reflects the principle of:

A)Legitimacy
B)Shareholder management
C)Managerial discretion
D)Public responsibility
E)None of the answers.

Question 17

Managerial discretion involves:

A)Societal expectations
B)Adherence to societal norms
C)Resource dependence
D)Latitude of action
E)External expectations

Question 18

All of the responsibilities have always existed in Carroll's pyramid of corporate social responsibility,but which two responsibilities have only become significant recently?

A)Ethical and philanthropic responsibilities
B)Managerial and economic responsibilities
C)Philanthropic and economic responsibilities
D)Legal and managerial responsibilities
E)Economic and ethical responsibilities

Question 19

Corporate sustainability includes all of the following,except:

A)Compliance
B)Profit
C)Caring
D)Synergy
E)Legality

Question 20

The roles of business as moral actors result in three levels of analysis.These levels include all of the following,except:

A)Organizational
B)Institutional
C)Societal
D)Individual

Question 21

Social impact assessment evaluates all of the following areas of business,except:

A)Legitimate rights of stakeholders
B)Quality of life
C)Metrics
D)Purpose
E)Government policy

Question 22

The VBA model incorporates which of the following frameworks:

A)corporate social responsibility (CSR)
B)business ethics (BE)
C)sustainability (SUS)
D)stakeholder management (SM)
E)All of the answers.

Question 23

An argument for social responsibility is that corporate virtue is good for profit.

Question 24

Franko has focused on making Financial Futures a good corporate citizen.As a result,Financial Futures may benefit in which of the following?

A)Creativity and innovation
B)Risk management
C)Operational efficiency
D)Employee recruitment,motivation,and retention
E)All of the answers

Question 25

Some corporations have built their competitive advantage on social responsibility initiatives or strategies which set it apart from its competitors.

Question 26

Businesses today must recognize that they are not just responsible to their local constituency; they have rights and duties that apply to a global community and thus must be concerned with common humanity.This statement best reflects:

A)Business citizenship
B)Equivalent view of Corporate Citizenship
C)Extended view of Corporate Citizenship
D)Limited view of Corporate Citizenship
E)None of the answers

Question 27

Milton Friedman,a Nobel Prize winner in economics,is often quoted as saying the only social responsibility of business is to make profits.

Question 28

The extended view of corporate citizenship focuses on:

A)rebranding
B)stewardship
C)enlightened self-interest
D)giving back
E)civil rights

Question 29

Corporations are legitimate because they have been granted power by society.

Question 30

The extended role of corporations includes all of the following,except:

A)provider
B)receiver
C)channel
D)enabler
E)administrator

Question 31

The ISO 26000 standard extends far beyond the original ISO 9000 standard by including strict standards for environmental protection.

Question 32

Fundamentalism,in the context of CSR,refers to theories that argue that a firm has responsibility for the social welfare and progress of society.

Question 33

The principle of public responsibility means that business is responsible to society for providing employment opportunities.

Question 34

The VBA model represents three core concepts which are:

A)Accountability
B)Balance
C)Value
D)Only value and balance
E)Value,balance,and accountability

Question 35

Corporations and society are interwoven rather than distinct entities.

Question 36

Under the traditional shareholders model of the amoral view of social responsibility,a firm is ONLY responsible for maximizing profits for shareholders.

Question 37

Those in opposition of the basic principles of corporate social responsibility argue that it is the government,and not the corporations,which holds jurisdiction over social policy.

Question 38

Corporations exist as legal persons.

Question 39

Corporate social responsibility (CSR)is the way that corporations achieve a balance between social,economic,and environmental responsibilities.

Question 40

The argument against social responsibility is that it increases costs for the organization.

Question 41

Despite an ethical argument to the contrary,recent research show that satisfying social responsibilities usually has a negative effect on a firm's profitability.

Question 42

The amoral view of social responsibility focuses on the activities of the firm that already conform to usually accepted or established patterns of conduct.

Question 43

Ethical and social responsibilities have only become expectations placed on the firm in recent years.

Question 44

The social interpenetration viewpoint argues against the responsibility of business for social responsibility.

Question 45

Responsibilities for being a good corporate citizen and being profitable are mutually exclusive.

Question 46

Legal responsibilities change as a result of shifting ethical expectations.

Question 47

According to Carroll's Pyramid of Social Responsibility,profits resulting from the
satisfaction of the economic responsibilities of the firm are necessary before any other
responsibilities; responsibilities,including legal,ethical,and philanthropic can be carried out.

Question 48

"We will consider social,ethical,and environmental factors in our business decisions only if doing so is in the financial interest of the firm." This view is consistent with a profit-driven model of Corporate Sustainability.

Question 49

Triple-E Bottom Line examines firms' performance relative to three key financial indicators.

Question 50

Reputation management is often referred to as the "business and society approach."

Question 51

Social impact management focuses on corporations' impact on society and the environment,rather than the influence exerted by society over business actions.

Question 52

According to Carroll's Pyramid of Corporate Social Responsibility,it is essential that a firm satisfy its economic responsibilities,such as profit generation,before any other
social responsibilities.

Question 53

Managing Solutions is a nonprofit organization dedicated to ensuring that environmental and social considerations are fully embedded in all aspects of corporations' business activities and that these priorities not be considered less important than financial goals. Managing Solutions is committed to fostering the Holistic Corporate Sustainability model.

Question 54

The personal view of social responsibility concludes that the corporation is indeed a social institution.

Question 55

Ethical responsibilities are easier for a business to deal with than are legal responsibilities.

Question 56

Frank is considering relocating his company to a region of the country where the negative environmental impact will be reduced.This decision will have a negative impact on the firm's long term financial performance.Frank's decision is,however,consistent with the Corporate Sustainability model.

Question 57

To satisfy its legal responsibilities,according to Carroll,a firm must meet more than the minimal legal requirements imposed upon them.

Question 58

Triple-E Bottom Line ensures that companies add economic value to society.

Question 59

Prioritizing profit over social and environmental concerns is consistent with a corporate sustainability model.

Question 60

Corporate sustainability considers that companies may profit from society's shifting expectations regarding environmental issues.

Question 61

The generation of profit was found to be the fundamental element of the VBA model.

Question 62

The VBA model incorporates five frameworks in common usage by academics and managers: corporate social responsibility (CSR),business ethics (BE),stakeholder management (SM),sustainability (SUS),and corporate citizenship (CC).

Question 63

"Licence to operate" refers to the greater leeway a firm may have as a result of corporate citizenship.

Question 64

Provide examples of amoral-view theories of social responsibility.

Question 65

Explain what is meant by the principle of legitimacy?

Question 66

Describe the personal view of social responsibility.

Question 67

On what grounds has the Triple-E bottom line been criticized?

Question 68

Corporate virtue is good for profits.Explain.

Question 69

Diane is very proud of her accomplishments as CEO.She is pleased that,under her leadership,her company is auditing the corporation's impact on society and the environment in addition to measuring economic factors.She has been able to demonstrate that her firm is a good Corporate Citizen.

Question 70

Explain the five levels of Corporate Sustainability as identified by Marrewijk.

Question 71

Business citizenship includes the responsibilities of corporate citizenship on a local and national basis but excludes a global or universal scope.

Question 72

According to the Business Case for Corporate Citizenship,posted on the World Economic Forum web site,what are the eight main areas in which good corporate citizenship can provide business benefits?

Question 73

Interpret Carroll's Pyramid of Social Responsibility.

Question 74

What is ISO 26000?