Deck 30: Patient Accounts

Question 1

Computerized accounting systems:

A) offer more room for errors
B) typically offer only two types of reporting options
C) automatically update records as information is entered into the system
D) are more expensive for the practice than manual systems in the long run

Answer 1

automatically update records as information is entered into the system

Question 2

Match each term with its definition.
All patient charges and receipts are recorded here each day

A)bookkeeper
B)accountant
C)account
D)day sheet
E)accounts receivable
F)debit
G)credit
H)balance
I)debit balance
J)credit balance
K)Business Associate Agreement (BAA)
L)charge slip

Answer 2

day sheet

Question 3

Match each term with its definition.
Establishes guidelines regarding what will occur if an inappropriate disclosure of protected health information (PHI)takes place

A)bookkeeper
B)accountant
C)account
D)day sheet
E)accounts receivable
F)debit
G)credit
H)balance
I)debit balance
J)credit balance
K)Business Associate Agreement (BAA)
L)charge slip

Answer 3

Business Associate Agreement (BAA)

Question 4

When an entry is made on the day sheet,it is called:

A) crediting
B) ordering
C) journalizing
D) balancing

Question 5

Computerized practice management software does not:

A) increase efficiency
B) require a substantial amount of time to post procedures to patient accounts
C) decrease errors
D) allow instant access to up-to-date financial information

Question 6

In the past,the ____ system was exclusively used to record financial transactions.

A) checking
B) computerized
C) pegboard
D) investment

Question 7

One of the duties of this job title may include preparing payroll checks and paying the quarterly amounts due to government agencies for taxes withheld.

A) bookkeeper
B) accountant
C) provider
D) clinical medical assistant

Question 8

Match each term with its definition.
Indicates that the amount paid is less than the total due

A)bookkeeper
B)accountant
C)account
D)day sheet
E)accounts receivable
F)debit
G)credit
H)balance
I)debit balance
J)credit balance
K)Business Associate Agreement (BAA)
L)charge slip

Question 9

When using the pegboard system,the day sheet does not:

A) hold all of the daily entries
B) act as a list of patients seen
C) act as a complete financial record of charges made and payments received
D) identify the procedures performed on a patient during previous office visits

Question 10

Patients should be given a receipt:

A) when they pay by check
B) when they charge the bill to a credit card
C) only when they pay in cash
D) when they make payment in any form

Question 11

A(n)_____ form lists the procedures performed in a medical office and their respective codes.

A) credit
B) coding
C) confidentiality
D) encounter

Question 12

On computerized systems,credit balances are typically highlighted in:

A) red
B) yellow
C) green
D) blue

Question 13

A professional courtesy discount is an example of a(n):

A) deposit
B) overpayment
C) balance
D) adjustment

Question 14

Discounts must generally be authorized by the:

A) provider
B) clinical medical assistant
C) administrative medical assistant
D) patient

Question 15

Most financial accounting is based on the _____ method of bookkeeping.

A) single-entry
B) double-entry
C) debt balance
D) credit balance

Question 16

The process of transferring information from one record to another is called:

A) posting
B) journalizing
C) conferring
D) balancing

Question 17

Match each term with its definition.
Person who records the financial transactions of a business,keeping a record of accounts receivable and payable

A)bookkeeper
B)accountant
C)account
D)day sheet
E)accounts receivable
F)debit
G)credit
H)balance
I)debit balance
J)credit balance
K)Business Associate Agreement (BAA)
L)charge slip

Question 18

When using a manual method,all charges and payments made to an individual patient's account are posted on a(n):

A) encounter form
B) superbill
C) patient ledger card
D) charge slip

Question 19

When using practice management software,the procedures indicated on a patient's encounter form should be coded:

A) at the end of each day
B) at the end of each week
C) as soon as possible
D) no more than once a month

Question 20

Match each term with its definition.
Difference between the debits and credits

A)bookkeeper
B)accountant
C)account
D)day sheet
E)accounts receivable
F)debit
G)credit
H)balance
I)debit balance
J)credit balance
K)Business Associate Agreement (BAA)
L)charge slip

Question 21

Match each term with its definition.
Refers to the need to validate the data being input into a computerized accounting system for accuracy and completeness

A)electronic health records software
B)pegboard system
C)cash control sheet
D)trial balance
E)assets
F)single-entry bookkeeping system
G)double-entry bookkeeping system
H)fully integrated ledger system
I)garbage in,garbage out
J)cost estimate sheet
K)office policy
L)professional discount

Question 22

Match each term with its definition.
Process of running a total of balances on all the active patient ledger records

A)electronic health records software
B)pegboard system
C)cash control sheet
D)trial balance
E)assets
F)single-entry bookkeeping system
G)double-entry bookkeeping system
H)fully integrated ledger system
I)garbage in,garbage out
J)cost estimate sheet
K)office policy
L)professional discount

Question 23

Match each term with its definition.
All of the amounts due to the office

A)bookkeeper
B)accountant
C)account
D)day sheet
E)accounts receivable
F)debit
G)credit
H)balance
I)debit balance
J)credit balance
K)Business Associate Agreement (BAA)
L)charge slip

Question 24

Match each term with its definition.
Anything that holds value that is owned by a business

A)electronic health records software
B)pegboard system
C)cash control sheet
D)trial balance
E)assets
F)single-entry bookkeeping system
G)double-entry bookkeeping system
H)fully integrated ledger system
I)garbage in,garbage out
J)cost estimate sheet
K)office policy
L)professional discount

Question 25

Match each term with its definition.
A payment subtracted from the existing balance

A)bookkeeper
B)accountant
C)account
D)day sheet
E)accounts receivable
F)debit
G)credit
H)balance
I)debit balance
J)credit balance
K)Business Associate Agreement (BAA)
L)charge slip

Question 26

Match each term with its definition.
Dictates the types of payment plans that may be offered to patients

A)electronic health records software
B)pegboard system
C)cash control sheet
D)trial balance
E)assets
F)single-entry bookkeeping system
G)double-entry bookkeeping system
H)fully integrated ledger system
I)garbage in,garbage out
J)cost estimate sheet
K)office policy
L)professional discount

Question 27

Match each term with its definition.
Record for each patient that shows charges,payments,and balance due

A)bookkeeper
B)accountant
C)account
D)day sheet
E)accounts receivable
F)debit
G)credit
H)balance
I)debit balance
J)credit balance
K)Business Associate Agreement (BAA)
L)charge slip

Question 28

Match each term with its definition.
Total amount of cash and checks should be recorded on this when using a manual method of bookkeeping

A)electronic health records software
B)pegboard system
C)cash control sheet
D)trial balance
E)assets
F)single-entry bookkeeping system
G)double-entry bookkeeping system
H)fully integrated ledger system
I)garbage in,garbage out
J)cost estimate sheet
K)office policy
L)professional discount

Question 29

Match each term with its definition.
Another name for an encounter form

A)bookkeeper
B)accountant
C)account
D)day sheet
E)accounts receivable
F)debit
G)credit
H)balance
I)debit balance
J)credit balance
K)Business Associate Agreement (BAA)
L)charge slip

Question 30

Match each term with its definition.
Indicates that the amount paid is greater than was due or that the account is being paid in advance of service provided

A)bookkeeper
B)accountant
C)account
D)day sheet
E)accounts receivable
F)debit
G)credit
H)balance
I)debit balance
J)credit balance
K)Business Associate Agreement (BAA)
L)charge slip

Question 31

Match each term with its definition.
Allows providers to enter precoded encounter data directly in the practice management software while working in the patient's electronic medical record in the exam room,by a simple point and click on each procedure and diagnosis

A)electronic health records software
B)pegboard system
C)cash control sheet
D)trial balance
E)assets
F)single-entry bookkeeping system
G)double-entry bookkeeping system
H)fully integrated ledger system
I)garbage in,garbage out
J)cost estimate sheet
K)office policy
L)professional discount

Question 32

Match each term with its definition.
With this system,when a business transaction is input into a computer,it is recorded or linked to a number of different accounting records at the same time

A)electronic health records software
B)pegboard system
C)cash control sheet
D)trial balance
E)assets
F)single-entry bookkeeping system
G)double-entry bookkeeping system
H)fully integrated ledger system
I)garbage in,garbage out
J)cost estimate sheet
K)office policy
L)professional discount

Question 33

Match each term with its definition.
Person who analyzes the financial transactions of a business and prepares reports that tell the present status of accounts receivable and payable

A)bookkeeper
B)accountant
C)account
D)day sheet
E)accounts receivable
F)debit
G)credit
H)balance
I)debit balance
J)credit balance
K)Business Associate Agreement (BAA)
L)charge slip

Question 34

Match each term with its definition.
Utilizes an actual board to which the day sheet,ledger,and encounter form are attached

A)electronic health records software
B)pegboard system
C)cash control sheet
D)trial balance
E)assets
F)single-entry bookkeeping system
G)double-entry bookkeeping system
H)fully integrated ledger system
I)garbage in,garbage out
J)cost estimate sheet
K)office policy
L)professional discount

Question 35

Match each term with its definition.
Discount authorized by a provider for another medical professional,such as a nurse,medical assistant,or other health care provider

A)electronic health records software
B)pegboard system
C)cash control sheet
D)trial balance
E)assets
F)single-entry bookkeeping system
G)double-entry bookkeeping system
H)fully integrated ledger system
I)garbage in,garbage out
J)cost estimate sheet
K)office policy
L)professional discount

Question 36

Match each term with its definition.
Used by some providers to give patients an idea of the cost for surgery or long-term treatment

A)electronic health records software
B)pegboard system
C)cash control sheet
D)trial balance
E)assets
F)single-entry bookkeeping system
G)double-entry bookkeeping system
H)fully integrated ledger system
I)garbage in,garbage out
J)cost estimate sheet
K)office policy
L)professional discount

Question 37

​Identify whether the following description is an advantage of the double-entry bookkeeping system over the single-entry system.Note: Answers may be used more than once.
​Money paid by the patient or insurance carrier

A)​charges
B)​payments
C)​accounts payable
D)​adjustments

Question 38

Match each term with its definition.
This system,in its most basic form,is similar to a checkbook register

A)electronic health records software
B)pegboard system
C)cash control sheet
D)trial balance
E)assets
F)single-entry bookkeeping system
G)double-entry bookkeeping system
H)fully integrated ledger system
I)garbage in,garbage out
J)cost estimate sheet
K)office policy
L)professional discount

Question 39

Match each term with its definition.
This system involves recording each transaction in two accounts,each of which has two columns

A)electronic health records software
B)pegboard system
C)cash control sheet
D)trial balance
E)assets
F)single-entry bookkeeping system
G)double-entry bookkeeping system
H)fully integrated ledger system
I)garbage in,garbage out
J)cost estimate sheet
K)office policy
L)professional discount

Question 40

Match each term with its definition.
A charge added to an existing balance

A)bookkeeper
B)accountant
C)account
D)day sheet
E)accounts receivable
F)debit
G)credit
H)balance
I)debit balance
J)credit balance
K)Business Associate Agreement (BAA)
L)charge slip

Question 41

​Identify whether the following description is an advantage of the double-entry bookkeeping system over the single-entry system.Note: Answers may be used more than once.
​The data input on a screen displays legible printed data and prevents errors that might be caused by poorly written numbers and documentation

A)​advantage
B)disadvantage

Question 42

​Identify whether the following description is an advantage of the double-entry bookkeeping system over the single-entry system.Note: Answers may be used more than once.
​Formatted screens and built-in databases of patient accounts and vendors allow actions to be performed faster

A)​advantage
B)disadvantage

Question 43

​Identify whether the following description is an advantage of the double-entry bookkeeping system over the single-entry system.Note: Answers may be used more than once.
​Better use is made of resources and time;cash flow should improve through better debt collection and inventory control

A)​advantage
B)disadvantage

Question 44

​Identify whether the following description is an advantage of the double-entry bookkeeping system over the single-entry system.Note: Answers may be used more than once.
​Garbage in,garbage out: After data has been entered in the system,the output is automatically obtained

A)​advantage
B)disadvantage

Question 45

​Identify whether the following description is an advantage of the double-entry bookkeeping system over the single-entry system.Note: Answers may be used more than once.
​Programs come with a computerized ledger system,which is fully integrated,so when a business transaction is entered,it is recorded or linked to a number of accounting records at the same time

A)​advantage
B)disadvantage

Question 46

​Which of the following demonstrates why it is important to explain patient financial obligations for services rendered?

A) It assists the patient in planning a reasonable payment schedule.
B) ​It presents an opportunity to explain why the charges are as stated.
C) I​t allows the patient to concentrate on getting well.
D) ​All of the above

Question 47

​Identify whether the following description is an advantage of the double-entry bookkeeping system over the single-entry system.Note: Answers may be used more than once.
​Information may be accessed almost instantly and made available to different users in different locations at the same time

A)​advantage
B)disadvantage

Question 48

​Identify whether the following description is an advantage of the double-entry bookkeeping system over the single-entry system.Note: Answers may be used more than once.
​Power failure,computer viruses,and hackers are possible problems when using computerized systems

A)​advantage
B)disadvantage

Question 49

​Identify whether the following description is an advantage of the double-entry bookkeeping system over the single-entry system.Note: Answers may be used more than once.
​Professional courtesy discounts,write-offs,or amounts not paid by insurance

A)​charges
B)​payments
C)​accounts payable
D)​adjustments

Question 50

​Identify whether the following description is an advantage of the double-entry bookkeeping system over the single-entry system.Note: Answers may be used more than once.
​Proper levels of control and security,both internal and external,must be instituted to prevent dangerous instances of HIPAA violations

A)​advantage
B)disadvantage

Question 51

​Which of the following are types of information contained in the patient's billing record (account or ledger)?

A) ​charges
B) ​payments
C) ​balance due
D) ​all of the above

Question 52

​Identify whether the following description is an advantage of the double-entry bookkeeping system over the single-entry system.Note: Answers may be used more than once.
​Account calculations are performed automatically for greater accuracy

A)​advantage
B)disadvantage

Question 53

​Identify whether the following description is an advantage of the double-entry bookkeeping system over the single-entry system.Note: Answers may be used more than once.
​Reduces staff time in preparing accounts and audit expenses because records are neat,accurate,and up-to-date

A)​advantage
B)disadvantage

Question 54

​Identify whether the following description is an advantage of the double-entry bookkeeping system over the single-entry system.Note: Answers may be used more than once.
​As information is entered in the system,the accounting records are automatically updated;therefore,account balances of patient or vendor accounts remain up to date

A)​advantage
B)disadvantage

Question 55

​The total amount of cash and checks,including credit and debit card payments,should be manually recorded on a?

A) ​cash control sheet
B) ​debit sheet
C) ​credit sheet
D) ​none of the above

Question 56

​Identify whether the following description is an advantage of the double-entry bookkeeping system over the single-entry system.Note: Answers may be used more than once.
​Many types of useful reports can be produced,which helps management monitor and control the business by making wise decisions based on financial gains and losses

A)​advantage
B)disadvantage

Question 57

​Identify whether the following description is an advantage of the double-entry bookkeeping system over the single-entry system.Note: Answers may be used more than once.
Fast and accurate generation of accounting documents such as invoices,credit notes,statements of accounts,purchase orders,and even payroll documents can all be done automatically

A)​advantage
B)disadvantage

Question 58

​Identify whether the following description is an advantage of the double-entry bookkeeping system over the single-entry system.Note: Answers may be used more than once.
​The total accounts owed by the practice to suppliers and other service providers for regular business operating expenses

A)​charges
B)​payments
C)​accounts payable
D)​adjustments

Question 59

​Identify whether the following description is an advantage of the double-entry bookkeeping system over the single-entry system.Note: Answers may be used more than once.
​A fee for services rendered

A)​charges
B)​payments
C)​accounts payable
D)​adjustments

Question 60

​Identify whether the following description is an advantage of the double-entry bookkeeping system over the single-entry system.Note: Answers may be used more than once.
​The accounting program must be properly set up to meet the requirements of the business;poorly programmed or inappropriate software or hardware or personnel problems can cause more problems

A)​advantage
B)disadvantage

Question 61

​Identify whether the following description is an advantage of the double-entry bookkeeping system over the single-entry system.Note: Answers may be used more than once.
​Ability to prepare financial statements directly from the accounts

A)​advantage of double-entry system over the single-entry system
B)​characteristic of the single-entry system

Question 62

​Identify whether the following description is an advantage of the double-entry bookkeeping system over the single-entry system.Note: Answers may be used more than once.
​Undetected errors can occur and might be discovered only through bank statement reconciliation

A)​advantage of double-entry system over the single-entry system
B)​characteristic of the single-entry system

Question 63

​For many patients and staff members,discussing the subject of money owed is touchy and uncomfortable.Which of the following statements would not be considered a professional way to discuss collections?

A) ​"Co-payment is expected at the time of service" or "Your office visit will be approximately $______.For your convenience we accept cash,checks,and credit card."
B) For the patient checking in at the front desk: "You have not paid your prior balance.Your account will be sent to collections if not paid in full today."
C) ​For patients checking out: "Your charges for today's office visit are $______.Would you like to pay by cash,check,or credit card?" or "I see your deductible has been met and/or insurance pays 80%.Your portion of the bill comes to $_______.Would you like to pay by cash,check,or credit card?"
D) ​For a patient procedure: "I have an estimate of your costs for your procedure scheduled next week.Co-payment is expected at the time of service.May I help in making payment arrangements?"

Question 64

​Identify whether the following description is an advantage of the double-entry bookkeeping system over the single-entry system.Note: Answers may be used more than once.
​Accurate calculation of profit and loss in complex businesses

A)​advantage of double-entry system over the single-entry system
B)​characteristic of the single-entry system

Question 65

​Identify whether the following description is an advantage of the double-entry bookkeeping system over the single-entry system.Note: Answers may be used more than once.
​No direct linkage between income and the balance sheet

A)​advantage of double-entry system over the single-entry system
B)​characteristic of the single-entry system

Question 66

​Identify whether the following description is an advantage of the double-entry bookkeeping system over the single-entry system.Note: Answers may be used more than once.
​Inclusion of assets and liabilities in bookkeeping accounts

A)​advantage of double-entry system over the single-entry system
B)​characteristic of the single-entry system

Question 67

​Identify whether the following description is an advantage of the double-entry bookkeeping system over the single-entry system.Note: Answers may be used more than once.
​Only the revenues and expenses are totaled,not individual values of each one

A)​advantage of double-entry system over the single-entry system
B)​characteristic of the single-entry system

Question 68

​Identify whether the following description is an advantage of the double-entry bookkeeping system over the single-entry system.Note: Answers may be used more than once.
​Detection of errors and fraud are more visible

A)​advantage of double-entry system over the single-entry system
B)​characteristic of the single-entry system

Question 69

​Identify whether the following description is an advantage of the double-entry bookkeeping system over the single-entry system.Note: Answers may be used more than once.
​Is the most basic form of bookkeeping and is similar to a checkbook register

A)​advantage of double-entry system over the single-entry system
B)​characteristic of the single-entry system

Question 70

​In the double-entry bookkeeping system,the two entries allow for balance in the accounting equation:

A) Owner's Equity = Assets + Liabilities
B) ​Liability = Assets + Owner's Equity
C) ​Assets = Liabilities + Owner's Equity
D) ​None of the above

Question 71

​As outlined in the Medicare Desk Reference for Physicians,the routine waiver of Medicare deductibles and copayments is unlawful for the following reason:

A) ​It results in false claims.
B) ​It violates the anti-kickback statute.
C) ​It results in excessive utilization of Medicare items and services.
D) ​All of the above