Deck 7: Respecting Employee Diversity

Question 1

The federal organization charged with monitoring illegal workplace discrimination is called the:

A) Equal Employment Opportunity Commission (EEOC)
B) Title VII Civil Rights Act
C) Department of Labor
D) Fair Labor Standards Act
E) none of the above

Answer 1

A

Question 2

The ______________ dimension of diversity refers to physical attributes or inclinations people are born with that do not naturally change over time.

A) permanent
B) evolving
C) personality
D) organizational
E) none of the above

Answer 2

A

Question 3

The doctrine of ___________________ allowed employers and employees to end an employment relationship for any reason,as long as it did not violate contractual agreements or federal,state and municipal laws.

A) right to work
B) fair wages
C) employment-at-will
D) fair labor standards
E) none of the above

Answer 3

C

Question 4

The EEOC primarily focuses on which of the following dimensions of diversity?

A) permanent
B) evolving
C) organizational
D) personality
E) none of the above

Question 5

Anti-immigration sentiments are often correlated with which of the following factors?

A) the number of laborers exceeding job availability
B) insurmountable differences between ethnic groups
C) wage increases
D) all of the above
E) none of the above

Question 6

Illegal or undocumented workers account for approximately what percentage of the U.S.labor force?

A) 40%
B) 25%
C) 10%
D) 5%
E) none of the above

Question 7

Which of the following characteristics is considered a permanent dimension of diversity?

A) race
B) ethnicity
C) gender
D) sexual orientation
E) all of the above

Question 8

Diversity can be conceptualized in terms of four unique dimensions,including: permanent,evolving,___________ and organizational.

A) racial
B) personality
C) religious
D) all of the above
E) none of the above

Question 9

A popular personality assessment tool used by employers is called the:

A) Personality Profile (PP)
B) Myers-Briggs Type Indicator (MBTI)
C) Rational Ethical Decision Framework (REDF)
D) all of the above
E) none of the above

Question 10

A general consensus on the "Big Five Personality Model" recognizes which of the following different aspects of personality?

A) extraversion
B) agreeableness
C) conscientiousness
D) all of the above
E) none of the above

Question 11

Employees can be categorized according to their status within the place of employment,including hierarchical status,work content,department,and seniority.

A) permanent
B) evolving
C) personality
D) organizational
E) none of the above

Question 12

The _____________ dimension of diversity indicates that people are often categorized differently based on their disposition.

A) permanent
B) evolving
C) personality
D) organizational
E) none of the above

Question 13

Which of the following characteristics is not considered a permanent dimension of diversity?

A) race
B) age
C) gender
D) sexual orientation
E) all of the above

Question 14

Which legislation,passed in 1921,placed limits on the number of immigrants admitted into the United States?

A) Equal Employment Opportunity Commission
B) Title VII Civil Rights Act
C) Emergency Quota Act
D) Fair Labor Standards Act
E) none of the above

Question 15

Which of the following is not a dimension of the Myers-Briggs Type Indicator?

A) where you get your energy
B) what your racial background includes
C) how you learn
D) how you make decisions
E) how you organize your time

Question 16

Issues of ethnic and religious diversity arose at which of the following periods in American history?

A) the Industrial Revolution, with the influx of immigrants
B) the Civil Rights Era, post-slavery
C) its inception, when Columbus arrived amid indigenous people
D) the California "Gold Rush"
E) none of the above

Question 17

The ethical theory that recognizes preferences about right and wrong are based on the interests of a person's social group is called:

A) social group relativism
B) social norms
C) social networking
D) social identity
E) none of the above

Question 18

Which of the following groups was not subject to prejudice upon arriving to the United States?

A) Africans
B) Irish
C) Asian
D) religious minorities
E) none of the above

Question 19

Which of the following characteristics is considered an evolving dimension of diversity?

A) race
B) ethnicity
C) gender
D) education
E) all of the above

Question 20

The ______________ dimension of diversity includes characteristics that change,over time,including age,height,weight,religion,education,physical ability,marital status,income level,and geographic location.

A) permanent
B) evolving
C) personality
D) organizational
E) none of the above

Question 21

The ___________ group refers to the diverse characteristic that is held in common by a large number of employees,while the ___________ group refers to the diversity characteristic held by a small minority of organizational members.

A) dominant, subordinate
B) correct, incorrect
C) ethical, unethical
D) diverse, minority
E) none of the above

Question 22

Workplace _____________ is defined as "unwelcome conduct that is based on race,color,religion,sex (including pregnancy),national origin,age,disability or generic information" from a supervisor, coworker,or nonemployee,such as a customer or supplier.

A) assault
B) harassment
C) discrimination
D) accommodation
E) none of the above

Question 23

Which two prominent ethical principles must guide decision making when making distinctions among people at the workplace?

A) fairness and respect for others
B) the law and personal values
C) patience and consistency
D) all of the above
E) none of the above

Question 24

Which of the following explanations cannot be offered to account for wage differences between men and women?

A) career pattern choices
B) seniority factor
C) job demand choices
D) ability differences
E) none of the above

Question 25

______________ refer(s)to treating everyone with dignity.

A) Fairness
B) Respect for others
C) Values
D) all of the above
E) none of the above

Question 26

The factors that help determine the reasonableness of an accommodation for a worker with a disability includes all but which of the following?

A) the nature and cost of the accommodation
B) the overall size and financial resources of the facility or business
C) whether the disability involves a wheelchair
D) all of the above
E) none of the above

Question 27

On average,females earn approximately _________ of male salaries.

A) 99 percent
B) 89 percent
C) 79 percent
D) 69 percent
E) none of the above

Question 28

Harassment becomes unlawful when the conduct is severe or pervasive enough to create a work environment that a reasonable person would consider ___________.

A) normal
B) hostile
C) tiresome
D) unfriendly
E) none of the above

Question 29

The Family Medical Leave Act (FMLA)extends to all but which of the following types of employers?

A) private sector firms that employ less than 50 workers
B) all state employers
C) all local employers
D) all federal employers
E) none of the above

Question 30

The term "glass ceiling" refers to which of the following situations?

A) advancement of workers beyond a certain level of seniority is stopped due to unsatisfactory performance
B) advancement of a qualified woman or minority group member is prematurely stopped at a lower level due to gender, racial or ethnic discrimination
C) advancement of workers is only allowed for those who are unable to see the invisible barriers to promotion
D) all of the above
E) none of the above

Question 31

Sexual harassment includes which of the following unwelcomed behaviors:

A) sexual comments
B) sexual jokes
C) sexual pictures
D) all of the above
E) none of the above

Question 32

According to _____________,individuals define themselves in relation to others based on a "self-identity" or "social identity" factor and form binding relationships with people who categorize themselves similarly.

A) social justice theory
B) self-categorization theory
C) immigration theory
D) all of the above
E) none of the above

Question 33

The Age Discrimination in Employment Act (ADEA)of 1967 includes provisions for all but which of the following situations?

A) a bona fide occupational qualification such as not rehiring an aging actor for a young role, or matters of safety
B) job assignments for older workers
C) promotions for older workers
D) employees that are outside of the protected range of ages 40 to 65
E) none of the above

Question 34

The term _______________ refers to discriminating against a dominant or majority group member in favor of a historically disadvantaged or minority group member.

A) gender parity ?b) reverse discrimination
C) reverse genders
D) glass ceiling
E) none of the above

Question 35

In 2009 there were more than __________ discrimination cases filed with the EEOC.

A) 1,000,000
B) 100,000
C) 10,000
D) 1,000
E) none of the above

Question 36

The __________ of 1964 prohibits pay discrimination based solely on gender considerations.

A) Civil Rights Act
B) Gender Disparity Act
C) Equal Pay Act
D) Fair Wages Act
E) none of the above

Question 37

When hiring,it is ethical and legal to discriminate based on all but which of the following characteristics?

A) previous job experience
B) potential productivity
C) educational level
C) national origin
E) none of the above

Question 38

Some state and municipal laws include ___________ as a protected class,though federal law does not include this provision.

A) race
B) ethnicity
C) age
D) sexual orientation
E) none of the above

Question 39

In 2010,a controversial law requiring police who stop immigrants for a traffic violation or some other crime to ask for a driver's license or other proof of legal status was passed in which state?

A) Arizona
B) Michigan
C) California
D) Texas
E) none of the above

Question 40

_____________ refer(s)to making decisions according to rules not based on personal biases.

A) Fairness
B) Respect for others
C) Values
D) all of the above
E) none of the above

Question 41

Tools that may assist with diversity training include all but which of the following?

A) the "Who Are You?" exercise
B) activities around dominant and subordinate group awareness
C) the Implicit Attitude Test (IAT)
D) confrontations between the dominant and subordinate group
E) none of the above

Question 42

People tend to form group coalitions first based on gender and then on race and ethnicity.

Question 43

Legislation requires that employers provide appropriate job accommodations for pregnant women,regardless of undue hardship to the employer.

Question 44

Prejudgments about others are usually a reaction to some factor of diversity.

Question 45

Characteristics such as age and race are considered dimensions of diversity,but factors that are within our control,such as personality,are not.

Question 46

If customers or other employees express a strong preference for a certain type of ethnicity in the workplace,it is legal to discriminate in job assignments and promotions.

Question 47

The Family Medical Leave Act (FMLA)of 1993 extends protections to employees needing time off to address health-related problems of their own,or of immediate family members.

Question 48

Appropriately managing diversity in the workplace leads to competitive advantages.

Question 49

Dimensions of diversity that evolve,including weight,marital status and physical ability,are not important to consider as they are irrelevant to discussions of diversity in the workplace.

Question 50

In the workplace,individuals tend to communicate,collaborate and associate with those who share some similar feature or characteristic important to the person.

Question 51

Diversity can contribute to improving organizational performance or be the source of detrimental prejudices and stereotypes.

Question 52

Diversity training is susceptible to which of the following problems,which can be addressed through careful design of the training?

A) over-emphasizing the negative characteristics of the dominant group
B) over-emphasizing employee differences to the exclusion of common ground
C) a trainer who lacks credibility with either the dominant or subordinate group
D) all of the above
E) none of the above

Question 53

The federal government passed the Employment Non-Discrimination Act (ENDA)to protect LGBT people from job discrimination based on sexual orientation.

Question 54

Though factors including race and gender may lead to stereotyping and prejudging of others,organizational factors including status and seniority are not related to diversity.

Question 55

In 1978,Congress passed the Pregnancy Discrimination Act (PDA)to protect the civil rights of pregnant women.

Question 56

Legislation including Title VII of the Civil Rights Act has made workplace discrimination obsolete.

Question 57

Employers are expected to provide flexible scheduling for religious holidays and respect religious clothing and grooming policies.

Question 58

Individuals in the workplace are generally treated the same,regardless of age.

Question 59

The criterion for determining whether work being performed is considered equal is whether the same job title is assigned to both men and women.

Question 60

Both men and women are subject to stereotypes about their physical and personality characteristics in the workplace.

Question 61

By definition,males cannot be victims of sexual harassment in the workplace.

Question 62

If effective policies are put in place in the workplace,diversity training becomes unnecessary.

Question 63

Explain the most common types of workplace discrimination,including at least four examples.

Question 64

Discuss the factors associated with best operational practices for managing diversity.

Question 65

Provide an overview of the competitive advantages of diversity management in the workplace.

Question 66

Identify and define the four dimensions of diversity.

Question 67

Discuss the steps required to successfully implement a diversity initiative.