Deck 9: Tourism

Question 1

Travel is on the increase and expected to continue to increase in the coming years due to

A) increased cost of travel
B) fewer college graduates
C) lower incomes
D) longer life span

Answer 1

D

Question 2

Travel agents

A) are a middle person acting as a travel counselor on behalf of airlines, cruise lines, and hotels
B) act in the same capacity as tour operators
C) bring together tourists and rental companies
D) promote tours and trips that they plan and organize

Answer 2

A

Question 3

Travel in the middle ages was mostly for

A) religious reasons
B) health
C) pleasure
D) education

Answer 3

A

Question 4

Since the recent economic recession, business travelers

A) spend more time traveling to cities in the U.S.
B) continue to spend less money
C) stay longer and spend more money
D) stay shorter periods of time yet spend more money

Question 5

The leading international organization in the field of travel and tourism is

A) World Trade Organization
B) World Tourism Organization
C) Worldwide Tour Operations
D) Western Tours Organization

Question 6

Interdependency between various segments of the hospitality industry means

A) when airlines lower fares, tourism increases
B) tourism has little effect on other segments of the industry
C) each segment, to an extent, depends on another for business
D) all segments are very independent and do not rely on one another at all

Question 7

A person who spends less than a year traveling to places other than their usual environment is known as a

A) traveler
B) resident
C) sightseer
D) tourist

Question 8

The pleasure traveler constitutes what percentage of the rental car market?

A) 30%
B) 10%
C) 40%
D) 20%

Question 9

Tour operators

A) are a middle person acting as a travel counselor on behalf of airlines, cruise lines, and hotels
B) bring together tourists and rental companies
C) promote tours and trips that they plan and organize
D) act in the same capacity as travel agents

Question 10

The airline industry, like other segments of the hospitality industry, rely on as a source of business
________ markets

A) economic
B) international
C) central
D) feeder

Question 11

Which of the following would be considered business travel?

A) Ecotourism
B) River boat excursion
C) Trade shows and expositions
D) Gaming

Question 12

The largest expense for most airlines is

A) landing fees at airports
B) the cost of fuel
C) the cost of airplanes
D) labor

Question 13

One of the greatest influences on tourism is

A) interdependency
B) airlines
C) national tourism
D) geography

Question 14

Rail travel in the United States was established around

A) 1830's
B) 1870's
C) 1930's
D) 1910's

Question 15

The benefits of the hub -and -spoke system include all of the following EXCEPT:

A) passengers can travel from smaller city to smaller city via the hub
B) airlines can provide services at lower costs
C) larger capacity planes can be used
D) passenger loads can be maximized

Question 16

When major airline carriers eliminated unprofitable routes, it was replaced with

A) Amtrak
B) rental cars
C) the hub and spoke system
D) alliance or partner airlines

Question 17

What organization supports the World Tourism Organization?

A) Hotel Motel Association
B) United States
C) Automobile Association of America
D) United Nations

Question 18

The greatest global employment opportunity is

A) computer systems
B) education
C) tourism
D) health

Question 19

Most cruise ships are registered under a foreign flag or government because

A) the U.S. limits the size of cruise ships
B) foreign government visas are easier to obtain
C) the taxes are either very low or non -existent
D) most cruise ship passengers originate in foreign countries

Question 20

New money spent by tourist and then re -spent by hotels and restaurants in the community for goods and services is known as

A) the ripple effect
B) disposable income
C) a tax exemption
D) the multiplier effect

Question 21

An example of a popular ecotourism destination is

A) Las Vegas
B) Costa Rica
C) Disney World
D) Chicago

Question 22

The country that is number one in world -wide tourism revenue is

A) Spain
B) Italy
C) The United States
D) France

Question 23

Business travelers stay over a Saturday night when they travel in order to

A) have quiet time to complete essential work tasks
B) have a long weekend on the company's budget
C) take advantage of lower weekend hotel rates
D) take advantage of lower airfares

Question 24

Ecotourism is synonymous with

A) business travel
B) sustainable tourism
C) infrastructure
D) train travel

Question 25

The cruise market has accommodated about ________ of Americans

A) 23%
B) 27%
C) 17%
D) 37%

Question 26

Ecotourism refers to

A) dude ranches
B) visiting areas of a country that have the greatest impact on the economy
C) an emphasis on nature and native cultures
D) geological digs for a fee

Question 27

Most ecotourism destinations can be found in

A) inner cities
B) developing countries
C) urban areas
D) Africa and South America

Question 28

This type of tourism is motivated by historic preservation; a combination of natural, cultural, and architectural environment.

A) Volunteer tourism
B) Nature tourism
C) Medical tourism
D) Cultural tourism
E) Heritage Tourism

Question 29

Cultural tourism is motivated by

A) infrastructure
B) health and fitness opportunities
C) business travel
D) lifestyle and heritage offerings of a community

Question 30

What are two main benefits of the airline hub and spoke system?

Question 31

The following are all considered part of the social and cultural impact of tourism on destinations EXCEPT:

A) heightened cultural awareness
B) lower rates of employment
C) damage to cultural artifacts
D) pollution

Question 32

Cultural tourism or World Heritage sites are often designated by

A) Sustainable Tourism Advisory Board
B) United Nations Educational, Scientific, and Cultural Organization
C) The American Hotel and Lodging Association
D) United Nations World Tourism Organization

Question 33

One yield management technique for maximizing sales income by lowering the price of seats according to expected demand is

A) feeder market analysis
B) load factoring
C) capacity control
D) revenue streaming

Question 34

Which major tourist country destination does NOT have a cabinet level official for tourism?

A) Spain
B) Italy
C) The United States
D) France

Question 35

Sustainable tourism

A) has little effect on society
B) places a broad -based obligation on society
C) is based primarily in Africa
D) causes a decline in tourism

Question 36

Compare the reasons people traveled in the pre -Industrial Revolution period versus the reasons people travel in the 21st century. Do you see significant differences? In what areas? Discuss.

Question 37

List and describe three promoters of tourism.

Question 38

Cities often establish an organization to attract and retain visitors. This is called

A) State Office of Tourism
B) Convention and Visitors Bureau
C) Destination Management Company
D) National Office of Tourism

Question 39

The world's largest travel market is

A) Asia Pacific
B) United States
C) Italy
D) France

Question 40

The largest single cost for airline operations is

A) advertising and marketing
B) terminal landing fees
C) labor
D) fuel

Question 41

Create a chart outlining the evolution of modes of transportation over the past 200 years. Has the tourism
industry seen stagnation in the creation of new methods of travel? If so, how can the industry continue in a growth pattern? Discuss.

Question 42

Discuss the multiplier effect of tourism dollars on a community. Could you argue that the effect is not always positive? Defend your position with examples.

Question 43

You have been asked to organize a golf outing for 24 salespeople to Sedona, Arizona for a three -day stay.
Organize your plan by steps. These people are high maintenance, high energy, and have a need to stay busy. How will you get them to Sedona (not a major airline hub), where will they stay, where will they
play golf, what will they eat, and what will they do after they finish their day of golf? Research Sedona and find areas of entertainment, cuisine…generally keep them busy. Money is no object.

Question 44

Some argue the Internet has diminished the need for travel agents. Others boast that travel agents offer a unique level of personalized service the Internet lacks. Profile the customer that would utilize a travel
agent versus the typical Internet consumer.