Deck 11: Episodes, Contexts, and Intercultural Interactions
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Deck 11: Episodes, Contexts, and Intercultural Interactions
1
Within a business context, which statement about collectivistic cultures is FALSE?
A) It is vital that businesspeople establish cordial interpersonal relationships.
B) A group of representatives would likely be involved in negotiations.
C) Employees are motivated by group support and solidarity with one's colleagues.
D) Organizations empower their negotiators to make decisions without collective consultationl
A) It is vital that businesspeople establish cordial interpersonal relationships.
B) A group of representatives would likely be involved in negotiations.
C) Employees are motivated by group support and solidarity with one's colleagues.
D) Organizations empower their negotiators to make decisions without collective consultationl
D
2
Which statement about the business context is TRUE?
A) Cultures differ in the preferred flow of business negotiations.
B) Mexicans prefer informal and minimal status differences in their business relationships.
C) In Chinese organizations, superiors routinely delegate decision making to subordinates.
D) The U.S. employees on overseas assignments have generally been adequately prepared.
A) Cultures differ in the preferred flow of business negotiations.
B) Mexicans prefer informal and minimal status differences in their business relationships.
C) In Chinese organizations, superiors routinely delegate decision making to subordinates.
D) The U.S. employees on overseas assignments have generally been adequately prepared.
A
3
Which statement about the educational context is FALSE?
A) The value of education is similar across most cultures.
B) All people bring their cultural patterns to the educational context.
C) Individualistic cultures tend to encourage students to speak out in class.
D) Classroom participation patterns vary across cultures.
A) The value of education is similar across most cultures.
B) All people bring their cultural patterns to the educational context.
C) Individualistic cultures tend to encourage students to speak out in class.
D) Classroom participation patterns vary across cultures.
A
4
Sometimes, breaking the rules of interaction that govern a social episode make one consciously aware of those rules.
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5
The settings or situations within which social episodes occur are called
A) cultural patterns.
B) social roles.
C) interaction scenes.
D) interaction contexts
A) cultural patterns.
B) social roles.
C) interaction scenes.
D) interaction contexts
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6
Which approach to health care emphasizes that one must maintain a sense of balance with
A) magico-religious approach
B) holistic approach
C) biomedical approach
D) sociological approach Conceptual
A) magico-religious approach
B) holistic approach
C) biomedical approach
D) sociological approach Conceptual
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7
Which of the following is NOT an approach to health care as described by Lustig and Koester?
A) magico-religious approach
B) holistic approach
C) biomedical approach
D) sociological approach Conceptual
A) magico-religious approach
B) holistic approach
C) biomedical approach
D) sociological approach Conceptual
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8
Which is NOT true of social episodes?
A) They are repetitive.
B) They occur annually.
C) They are predictable.
D) They are commonl
A) They are repetitive.
B) They occur annually.
C) They are predictable.
D) They are commonl
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9
Which is NOT a component of social episodes?
A) interaction treaties
B) rules of interaction
C) cultural patterns
D) social roles Conceptual
A) interaction treaties
B) rules of interaction
C) cultural patterns
D) social roles Conceptual
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10
Which is NOT an example of social episodes?
A) attending classes
B) meeting classmates in a cafeteria
C) going shopping
D) reading a book Conceptual
A) attending classes
B) meeting classmates in a cafeteria
C) going shopping
D) reading a book Conceptual
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11
A social role is a set of expected behaviors that is associated with people in a particular position
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12
According to Bantz, when working in multicultural and international groups, increased attention and efforts to the following areas) is most useful.
A) Gathering information about the multiple perspectives that will inevitably be present.
B) Maintaining flexibility and a willingness to adapt to differing situations, issues and needs.
C) Clearly identifying and emphasizing mutual long-term goals.
D) All of the above.
A) Gathering information about the multiple perspectives that will inevitably be present.
B) Maintaining flexibility and a willingness to adapt to differing situations, issues and needs.
C) Clearly identifying and emphasizing mutual long-term goals.
D) All of the above.
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13
Classrooms in collectivist cultures are characterized by
A) Students who speak out and ask questions.
B) Students who are more accepting of messages about appropriate classroom behaviors.
C) Students who volunteer to answer questions.
D) Students who prefer to approach learning as competition. Factual
A) Students who speak out and ask questions.
B) Students who are more accepting of messages about appropriate classroom behaviors.
C) Students who volunteer to answer questions.
D) Students who prefer to approach learning as competition. Factual
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14
The metaphor used by the authors to describe cultural patterns is
A) a red rose with a strong aroma.
B) tinted glasses that color everything people see.
C) a crystal ball that allows predictability.
D) a rainbow with blended colors. Factual
A) a red rose with a strong aroma.
B) tinted glasses that color everything people see.
C) a crystal ball that allows predictability.
D) a rainbow with blended colors. Factual
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15
Which of the following is NOT a cultural belief about education from the European American perspective?
A) Children are naturally curious and want to learn.
B) Children should not question what adults tell them, even if they do not understand it well.
C) Mistakes are a natural part of learning and should be integrated into the classroom experience.
D) Children should develop a personal point of view about the world.
A) Children are naturally curious and want to learn.
B) Children should not question what adults tell them, even if they do not understand it well.
C) Mistakes are a natural part of learning and should be integrated into the classroom experience.
D) Children should develop a personal point of view about the world.
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16
The recurring, repetitive topics that people talk about in social conversations are called
A) cultural patterns.
B) social roles .
C) interaction scenes.
D) interaction contexts
A) cultural patterns.
B) social roles .
C) interaction scenes.
D) interaction contexts
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17
The health care system in the United States tends to be based upon which of the following approaches to beliefs about health?
A) magico-religious approach
B) holistic approach
C) biomedical approach
D) sociological approach Conceptual
A) magico-religious approach
B) holistic approach
C) biomedical approach
D) sociological approach Conceptual
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18
Which of the following are cultural beliefs about education from the European American perspective.
A) Children are naturally curious and want to learn.
B) Mistakes are a natural part of learning and should be integrated into the classroom experience.
C) Children should develop a personal point of view about the world.
D) All of the above Conceptual
A) Children are naturally curious and want to learn.
B) Mistakes are a natural part of learning and should be integrated into the classroom experience.
C) Children should develop a personal point of view about the world.
D) All of the above Conceptual
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19
Which statement about social roles is FALSE?
A) Your social role is the same thing as your social behavior.
B) You have expectations for yourself based on your roles.
C) You have expectations for others based on their roles.
D) The role that you take in a particular social episode strongly suggests to you the way in which you should actl
A) Your social role is the same thing as your social behavior.
B) You have expectations for yourself based on your roles.
C) You have expectations for others based on their roles.
D) The role that you take in a particular social episode strongly suggests to you the way in which you should actl
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20
Rules of interaction include which of the following?
A) what to wear
B) what is acceptable to talk about
C) the sequence of events
D) all of the above Conceptual
A) what to wear
B) what is acceptable to talk about
C) the sequence of events
D) all of the above Conceptual
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21
What are interaction scenes? Explain how these scenes can differ from one culture to another.
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22
In some cultures, health-care providers are expected to talk about the nature of the illness and its prognosis with family members but not with the patient
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23
Idiomatic language in the health care context can create misunderstanding.
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24
The meanings that are assigned to particular behaviors are not dependent upon the context of the interactionl
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25
Organizations within collectivistic cultures typically empower their negotiators to make decisions without consultation
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26
In the educational context, cultural differences may lead to dissimilarities in the expectations about competent behaviors for students and teachers
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27
What is the cultural dimension of universalism-particularism? How do business practices vary based on this cultural dimension?
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28
In the holistic approach to health care, humans desire to maintain a sense of harmony with the forces of nature
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29
Explain how cultural patterns influence family and gender roles in the health care context.
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30
Describe how the dimensions of communication, time and team could impact business negotiations in an intercultural setting.
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31
List and explain the five components of social episodes?
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32
In the magico-religious approach to health care, humans are thought to desire to maintain a sense of harmony with the forces of nature
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33
In individualistic cultures, employees are likely to be motivated by group support and solidarity with one's colleaguesl
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