Deck 3: Emerging Business Ethics Issues

Question 1

________ is associated with a person who is crafty or understands right/wrong behavior but uses tricks to obtain an unfair advantage.

A)Shoplifting
B)Collusion
C)Guile
D)Shrinkage
E)Implied falsity

Answer 1

C

Question 2

A secret agreement between two or more parties for a fraudulent,illegal,or deceitful purpose is known as 

A)optimization.
B)insider trading.
C)collusion.
D)a dilemma.
E)a conflict of interest.

Answer 2

C

Question 3

Optimization is defined as

A)the quality of being just, equitable, and impartial.
B)a trade-off between equity and efficiency.
C)an interchange of giving and receiving in social relationships.
D)how wealth or income is distributed between employees within a company.
E)a lack of integrity, incomplete disclosure, and an unwillingness to tell the truth.

Answer 3

B

Question 4

War metaphors are common in business.This kind of mindset can be dangerous for business leaders because

A)it may lead executives to become violent.
B)it may foster the idea that honesty is unnecessary in business.
C)it results in organizations that are not profitable.
D)it leads executives to commit illegal actions.
E)business is more like a game than a war.

Question 5

Issues related to fairness and honesty may arise because business is sometimes regarded as a

A)legal case, where everything must be done to the letter of the law.
B)contest, with the most ethical firm "winning."
C)guerilla war where businesses seek to destroy each other.
D)game governed by its own rules rather than those of society.
E)game governed by social values.

Question 6

The ethical decision-making process begins

A)with a conflict of interest.
B)when an individual experiences a conflict between his or her values and those of his or her firm.
C)when stakeholders trigger ethical issue awareness and individuals openly discuss it with others.
D)with a conflict in values.
E)when an individual experiences a conflict between his or her values and those of society.

Question 7

Which of the following has been identified by the Ethics Resource Center as being one of the leading forms of observed misconduct in organizations?

A)Discrimination
B)Price fixing
C)Corporate intelligence
D)Abusive behavior
E)Sexual harassment

Question 8

_____ is an important element of virtue and means being whole,sound,and in unimpaired condition.

A)Optimization
B)Ethical issue
C)Honesty
D)Trust
E)Integrity

Question 9

Ethical issues in business typically arise because of conflicts among individuals' morals and

A)the type of organization in which they work.
B)values and attitudes of the society in which they live.
C)the core values and culture of the organizations where they work.
D)laws and regulations of the country in which they live.
E)values and attitudes of their parents and religion.

Question 10

When a restaurant claims that it sells the world's best cup of coffee,it could be accused of

A)concealed facts.
B)false labeling.
C)deceptive advertising.
D)implied falsity.
E)puffery.

Question 11

Concerns involving copyright infringement on books,movies and music,and other illegally produced goods relate to which type of ethical issue?

A)Conflict of interest
B)Honesty
C)Communications
D)Discrimination
E)Intellectual property rights

Question 12

An ethical issue is a problem,situation,or opportunity

A)that has no correct answer.
B)that harms the environment.
C)requiring society as a whole to choose among several actions that must be evaluated as right or wrong.
D)requiring an individual, group, or organization to choose among several actions that must be evaluated as right or wrong, ethical or unethical.
E)requiring an individual, group, or organization to choose between harming consumers or the environment and earning more profits.

Question 13

_____ is the offering of something of value in order to gain an illicit advantage.

A)Collusion
B)Hacking
C)Gift exchange
D)A conflict of interest
E)Bribery

Question 14

An activity is probably ethical if it

A)is approved of by most individuals in the organization and is customary in the industry.
B)is approved of by no one in the organization, but has been carried out in the industry before.
C)is customary in the industry.
D)does not violate any laws.
E)does not make consumers feel cheated, deceived, or manipulated.

Question 15

An employee sorts through a competing business's trash to see if there are any documents that could reveal secret information.This is a misuse of

A)an ethical issue.
B)corporate intelligence.
C)collusion.
D)puffery.
E)a moral attribute.

Question 16

Conflicts of interest exist when employees must choose whether to

A)advance their own personal interests, those of the organization, or those of some other group.
B)advance the interests of the organization or those of society.
C)communicate in ways that decieve, manipulate, or conceal facts in order to harm others.
D)carry out an assignment they perceive to be unethical.
E)report an unethical coworker to outside authorities.

Question 17

The first step toward understanding business ethics is to

A)know your company's ethical policies.
B)know your own morals and philosophies.
C)know society's ethical policies.
D)develop ethical-issue awareness.
E)develop a set of decision-making rules.

Question 18

_____ is defined as any purposeful communication that deceives,manipulates,or conceals facts in order to create a false impression.

A)Stealing
B)Insider trading
C)Fraud
D)Misappropriation
E)Accounting fraud

Question 19

________ means the message has a tendency to mislead,confuse,or deceive the public.

A)Implied falsity
B)Marketing fraud
C)Literally false
D)Puffery
E)Collusion

Question 20

Which of the following is not a side-effect of being the victim of workplace bullying?

A)Corporate intelligence
B)Sleep disturbance
C)Depression
D)Increased sick days
E)Stomach problems

Question 21

What type of fraudulent activity could involve a consumer staging an accident to seek damages?

A)Whacking
B)Duplicity
C)Guile
D)Defamation
E)Collusion

Question 22

What type of fraud involves intentional deception on the part of an individual or group in order to derive an unfair economic advantage over an organization?

A)Channel
B)Accounting
C)Consumer
D)Product
E)Conventional

Question 23

The Age Discrimination in Employment Act specifically outlaws hiring practices that discriminate against people

A)who are under the age of 18.
B)who are between 16 and 20.
C)who are 40 and over.
D)who are between 39-69.
E)who are younger than 18 and older than 39.

Question 24

Mr.Smith told his client,Mr.Jabar,who was not an IT expert,that the new software systems were much better than his existing ones.To convince Mr.Jabar,Mr.Smith used a great deal of technical jargon that his client did not really understand.Mr.Smith did this intentionally to confuse Mr.Jabar.This is an example of

A)false advertising.
B)implied falsity.
C)omission lying.
D)noise.
E)surrogate lying.

Question 25

Affirmative action programs

A)involve the promotion of unqualified employees.
B)are not imposed by federal law on employers.
C)are not very commonly used anymore because of reverse discrimination concerns.
D)only involve the training of individuals.
E)involve the recruitment, hiring, promotion, and training of qualified individuals.

Question 26

An interchange of giving and receiving in social relationships is known as 

A)reciprocity.
B)optimization.
C)honesty.
D)integrity.
E)justice.

Question 27

What are the three foundational values used to identify ethical issues and why are they important? 

Question 28

Which of the following statements is most correct?

A)Affirmative action programs require quotas to govern employment decisions.
B)Affirmative action programs have eliminated discrimination in employment.
C)Affirmative action programs are required in all organizations by law.
D)Affirmative action programs involve efforts to recruit, hire, train, and promote qualified individuals from groups that have traditionally been discriminated against on the basis of race, gender, or other characteristics.
E)Affirmative action programs have fallen out of favor because they have been proven to result in reverse discrimination against non-minorities who are the most qualified for the position.

Question 29

Which of the following is not a question you need to ask when you suspect that workplace bullying has occurred?

A)Has your boss given you a raise within the last year?
B)Is your boss asking obviously impossible things from you without training and stating that, once completed, the work is never good enough?
C)Are surprise meetings called without your knowledge?
D)Have others at work told you to stop working, talking, or socializing with them?
E)Are you never left alone to do your job without interference?

Question 30

A company can be sued for discrimination if it

A)abuses or intimidates its employees.
B)creates an anticompetitive corporate culture.
C)discharges a minority individual, but has a just cause for doing so.
D)uses age as a hiring or firing criterion.
E)has more men than women on staff.

Question 31

Describe why it can be difficult to recognize an ethical issue.

Question 32

Which of the following is true regarding abusive and intimidating behavior? 

A)Enduring abusive behavior is necessary to get ahead. 
B)Most abusive or intimidating behavior consitutes sexual harassment.
C)An organization cannot grow if the manager is intimidating.
D)Not everyone agrees on what constitutes abusive behavior.
E)Abusive behavior like bullying is illegal in the workplace.

Question 33

_____ are used to obtain or retain business and are not generally considered illegal in the U.S.

A)Facilitation payments
B)Bribes
C)Gifts
D)Coercive techniques
E)Threats

Question 34

Which of the following is one of the three criteria that must be met to constitute a hostile work environment? 

A)Misconduct must be prevalent. 
B)The manager must be directly involved.
C)The conduct was unwelcome.
D)Discrimination must be proven.
E)The workplace is unfriendly.

Question 35

_____ is associated with a hostile workplace where someone considered a target is threatened,harassed,belittled,or verbally abused.

A)Fraud
B)Sexual harassment
C)Coercive power
D)Bullying
E)Dishonesty

Question 36

Accountants must abide by a strict code of ethics that defines their responsibilities to

A)their clients only.
B)their clients and the public interest.
C)the public only.
D)their investors and shareholders.
E)government regulators.

Question 37

Abusive or intimidating behavior is the most common ethical problem for employees.Which of the following is not related to this concept?

A)Physical threats
B)False accusations
C)Being annoying
D)Profanity
E)Performance probation

Question 38

Prior to the financial meltdown,bond ratings agencies were accused of having _____ because they were paid by the organizations that they rated.The organizations would shop around for the agency that gave them the best rating.

A)an unfair advantage
B)excessively complicated systems
C)a hostile workplace
D)conflicts of interest
E)an unprofitable business model

Question 39

The _____ makes it illegal for individuals,firms,or third parties doing business in American markets to "make payments to foreign government officials to assist in obtaining or retaining business."

A)U.S. Foreign Corrupt Practices Act (FCPA)
B)Title VII of the Civil Rights Act
C)World Trade Organization (WTO)
D)Consumer Protection Act
E)Gramm-Leach-Bliley Act

Question 40

What type of fraudulent activity involves an employee who assists a consumer in fraud?

A)Whacking
B)Duplicity
C)Guile
D)Defamation
E)Collusion

Question 41

A(n)_______ requires an individual to choose ?among several actions that have negative outcomes.

A)?ethical dilemma
B)?ethical issue
C)?unethical decision
D)?dual relationship
E)?privacy issue

Question 42

What is a conflict of interest? Provide an example.

Question 43

An employee can only ?successfully accuse a co-worker of sexual harassment if it seriously affected his or her psychological well-being or caused injury.

Question 44

Examples of consumer fraud include shoplifting,collusion,guile,and duplicity?.

Question 45

Developing ethical issue awareness ?is the first step toward understanding business ethics.

Question 46

The three fundamental elements that motivate people to be fair are honesty,integrity,and equality.?

Question 47

Omission lying is intentionally not informing others of any differences,problems, safety warnings,or negative issues relating to the product or company that significantly affect awareness,intention,or behavior.???

Question 48

What are the different definitions of bribery?

Question 49

Why is corporate intelligence important to business? When does it become unethical? 

Question 50

Which of the following describes a dual relationship? ?

A)?Any repeated, unwanted behavior of a sexual nature perpetrated upon one individual by another
B)?A sexual relationship between an employee and his or her immediate superior.
C)?A relationship in which both parties consented but then one party later claims sexual harassment.
D)A situation in which a manager convinces his or her employee to engage in a sexual relationship in exchange for incentives.
E)?A personal, loving, and/or sexual relationship with someone with whom you share professional responsibilities

Question 51

Discuss the factors that go into creating a hostile work environment.Why is this a bad thing? Give an example of a hostile work environment.