Deck 12: Leadership Power and Influence

Question 1

The responses to the use of power include compliance, resistance, and commitment.

Answer 1

True

Question 2

Coercive power refers to the power to punish or recommend punishment.

Answer 2

True

Question 3

Personalized leaders exercise power in the service of higher goals that will benefit others and the organization as a whole.

Answer 3

False

Question 4

Transformational leaders have the ability to lead changes in an organization's vision, strategy, and cultnre as well as promote innovation in products and technologies.

Question 5

Personalized leaders are characterized as:

A)ernpowermg.
B)egalitarian.
C)encouragmg.
D)exploitative.

Question 6

Network building does not impact followers' perceptions of a leader's abilities.

Question 7

,a follower response to the use of power, means that people will obey orders and carry out instructions even though they may not like it.

A)Compliance
B)Coercion
C)Resistance
D)Scarcity

Question 8

A specific area in which the unethical use of power is of increasing concern for organizations is sexual harassment.

Question 9

One effective way to attract people to new behaviors or to make significant changes is to frame the request in a way that emphasizes the vision or higher purpose of the change.

Question 10

Power is the potential to influence others within an organization with the goal of attaining desired outcomes for power holders.

Question 11

Which of the following is true of sexual harassment in organizations?

A)It is sometimes acceptable in most organizations.
B)It is used to empower people.
C)It is illegal and an abuse of power.
D)It is based on valuing others.

Question 12

Leaders use the human resource perspective to involve followers and give them opportunities for personal and professional development.

Question 13

Charismatic leadership typically instills both awe and submission in followers, whereas transformational leadership seeks to increase follower engagement and empowerment.

Question 14

Follower , a response to the use of power, helps to overcome the fear associated with change efforts.

A)compliance
B)commitment
C)resistance
D)submission

Question 15

Influence is the capacity to cause a change in a person, whereas power may be thought of as the degree of actual change.

Question 16

In the political frame of leader reference, leaders perceive an organization as a system of shared meaning and values.

Question 17

Reward power of a leader is the authority to punish subordinates or recommend punishment.

Question 18

Coercive power of a leader derives from a leader's special knowledge or skills regarding tasks performed by followers.

Question 19

exercise power in the service of higher goals that will benefit others and the organization as a whole.

A)Transactional leaders
B)Machiavellian-style leaders
C)Socialized leaders
D)Charismatic leaders

Question 20

Machiavellian-style leaders focus on reaching out and working with others.

Question 21

Which of the following types ofleaders typically focus on gaining and using individual power?

A)Machiavellian-style leaders
B)Transactional leaders
C)Charismatic leaders
D)Transformational leaders

Question 22

are good at traditional management functions such as planning and budgeting and generally focus on the impersonal aspects of job performance.

A)Charismatic leaders
B)Transformational leaders
C)Transactional leaders
D)Machiavellian-style leaders

Question 23

The , a leader frame of reference, views organizations as arenas of ongoing conflict or tension over the allocation of scarce resources.

A)political frame
B)human resource frame
C)structural frame
D)symbolic frame

Question 24

Which of the following is a principle for asserting leader influence?

A)Using your wealth to bribe followers
B)Rarely asking for what you want
C)Avoiding the use of rational persuasion
D)Relying on the rule of reciprocity

Question 25

,a follower response to the use of power, means that people follow the directions of the person with power, whether or not they agree with those directions.

A)Compliance
B)Resistance
C)Influence
D)Commitment

Question 26

Which of the following statements is true of charismatic leaders?

A)They try to maintain the status quo instead of creating an atmosphere of change.
B)They use rewards and punishments to influence others.
C)They use available means to achieve goals.
D)They use unconventional means to transcend the existing order.

Question 27

When workers admire a supervisor because of the way he or she deals with them, the influence is based on:

A)legitimate power.
B)reward power.
C)coerc1ve power.
D)referent power.

Question 28

Transformational leadership:

A)believes in the traditional management functions such as planning and budgeting and generally focuses on the impersonal aspects of job performance.
B)inspires followers to go beyond their own self-interests for the good of the group.
C)believes in an exchange process between leaders and followers wherein leaders recognize followers' needs and then clarify how those needs will be satisfied.
D)entails strictly controlling people rather than striving to bring out the best in followers.

Question 29

Which of the following types of leaders uses unconventional means to transcend the status quo and create change?

A)Charismatic leaders
B)Coalitional leaders
C)Transactional leaders
D)Machiavellian-style leaders

Question 30

Coalitional leaders:

A)are good at traditional management functions such as planning and budgeting.
B)focus on the present and excel at keeping an organization mnning smoothly and efficiently.
C)use unconventional means to transcend the status quo.
D)observe and understand patterns of interaction and influence in an organization.

Question 31

A charismatic leader:

A)maintains the status quo.
B)creates an atmosphere of change.
C)uses available means to achieve goals within the framework of the existing order.
D)frames limited goals not too discrepant from status quo.

Question 32

Which of the following is a criterion that can gnide ethical action?

A)The action should respect the rights of individuals and groups affected by it.
B)The action must increase the shareholder wealth.
C)The action should serve the interests of the top management.
D)The action must promote the self-interest of the employees.

Question 33

The , a leader frame of reference, views an organization as a rational system and strives for clarity of direction and control of results.

A)political frame
B)structural frame
C)human resource frame
D)symbolic frame

Question 34

Who among the following use rewards and punishments to shape behavior and do not mind exploiting the fears and desires of people to get them to follow rules?

A)Transactional leaders
B)Transformational leaders
C)Coalitional leaders
D)Machiavellian-style leaders

Question 35

In the context of stakeholder buy-in, who among the following are strong supporters and will help lead a change effort?

A)Resisters
B)Observers
C)Partners
D)Advocates

Question 36

that includes expert power and referent power is based on personal characteristics and interpersonal relationships.

A)Hard power
B)Socialized power
C)Soft power
D)Personalized power

Question 37

One of the steps for effective coalitional leadership includes:

A)using unconventional means to transcend the existing order.
B)painting a grand vision of a desired future and communicating it in a way that makes the pain of change worth the effort.
C)creating an emotional impact on people and inspiring them to do more than they would normally do.
D)breaking down barriers and promoting cross-silo cooperation.

Question 38

Which of the following statements is true of coercive power of leaders?

A)It refers to the power that sterns from the authority to bestow rewards on other people.
B)It is the negative side oflegitirnate and reward power.
C)It refers to authority resulting from a leader's special knowledge or skill.
D)It depends on a leader's personal characteristics rather than on a formal title.

Question 39

In the context of follower responses to the use of power, the act of disobeying orders or deliberately avoiding carrying out instructions is known as .

A)resistance
B)advocacy
C)commitment
D)compliance

Question 40

refers to the effect a person's actions have on the attitudes, values, beliefs, or actions of others.

A)Commitment
B)Influence
C)Compliance
D)Resistance

Question 41

Describe coalitional leadership.

Question 42

Power is realized through the processes of politics and .

Question 43

refers to the potential ability of one person in an organization to influence other people to bring about desired outcomes.

Question 44

In the context of the principles for leader influence, means using facts, data, and logical arguments to convince others that a proposed idea or request is the best way to complete a task or accomplish a desired goal.

A)the rule of reciprocity
B)rational persuasion
C)developing allies
D)appealing to a vision

Question 45

Followers accept the of formal leaders to set goals, make decisions, and direct activities.

Question 46

According to the , a leader frame of reference, leaders perceive the organization as a system of shared meaning and values.

Question 47

Briefly describe the human resource frame ofleader orientation.

Question 48

Briefly describe referent power of leaders.

Question 49

One of the features of is that their source of influence comes from personal characteristics rather than a formal position of authority.

Question 50

How can a leader increase power through political activity?

Question 51

Leaders who use a wider variety of influence tactics are typically perceived as having:

A)having high resistance.
B)lesser determination.
C)control over information.
D)greater power.

Question 52

Briefly describe power in an organization.

Question 53

Follower responses to the use of power include compliance, , and commitment.

Question 54

Which of the following is one of the political tactics for asserting leader influence?

A)Narrowing networks
B)Not asking for what you want
C)Seeking arbitration
D)Using rational persuasion

Question 55

involves activities to acquire, develop, and use power and other resources to obtain desired future outcomes when there is uncertainty or disagreement about choices.

Question 56

Research indicates that most people feel a sense of obligation to give something back in return for favors others do for them.In the context of the principles for asserting leader influence, which of the following principles should a leader employ to exploit the given research fmding?

A)Asking for what you want
B)Relying on the rule of reciprocity
C)Asserting formal authority
D)Developing allies

Question 57

In a , a leader frame of reference, leaders rely heavily on the power and authority granted through their organizational position to influence others, and they emphasize clear job descriptions, rules and procedures, and administrative systems.

Question 58

have an emotional impact on people and inspire them to do more than they would normally do, despite obstacles and personal sacrifice.

Question 59

is authority based on personality characteristics that command followers' attention, respect, and admiration so that they want to emulate the leader.