Deck 7: Survey Research

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Question
A self-administered survey is ______.

A) conducted by interviewers questioning respondents over the phone and then recording their answers
B) conducted by mailing a questionnaire to respondents, who then administer the survey themselves
C) completed by individual respondents assembled in a group
D) always conducted over a computer
Use Space or
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Question
______ type responses generally ask respondents to indicate the extent to which they agree or disagree with statements.

A) Fence Sitting
B) Floating type
C) Likert-type
D) Filter-type
Question
Fence-sitters are people who ______.

A) choose a substantive answer even when they do not know anything about a particular question
B) see themselves as neutral in their attitudes toward a particular issue
C) help researchers decide whether responses are consistent
D) feel that questions about income invade their privacy
Question
One of the most successful omnibus surveys is the ______.

A) NCVS
B) NISVS
C) GSS
D) U.S. Census
Question
Two matters may undermine the validity of a phone survey: not ______ and not ______.

A) reaching the population; getting some surveys
B) finding all the available units; reaching generalizability
C) finding designated phone exchanges; reaching inappropriate households
D) reaching the proper sampling units; getting enough complete responses
Question
______ questions are excellent tools for obtaining respondents' interpretations in greater detail and can often illuminate flaws in other questions.

A) Closed-ended
B) Specific
C) Unclear
D) Open-ended
Question
Consider this question: On average, how much time do you spend on the job each week taking care of traffic violations? Less than 1 hour
1-3 hours
3-6 hours
6-10 hours
10 hours or more
Which answer best describes the response categories?

A) They are both mutually exclusive and exhaustive.
B) They are exhaustive only.
C) They are mutually exclusive only.
D) none of these
Question
Research has shown that one third of the public will provide an opinion on a proposed law they know nothing about if they are not provided with a ______ response option.

A) neutral
B) "don't care"
C) "don't know"
D) fence sitting
Question
The difficulty with group-administered surveys is that assembling a group ______.

A) is rarely approachable because respondents don't trust researchers
B) is seldom feasible because it requires a captive audience
C) it is much easier to send out computer generated questionnaires
D) can be difficult because it tends to have a very high response rate
Question
What is the foremost reason for the popularity of survey methods?

A) versatility
B) high cost
C) no need for reference points
D) social acceptance
Question
If financial resources are available, ______ is often the best survey design

A) in-person interviewing
B) phone interviewing
C) computer assisted personal interviewing
D) computer interactive voice response software
Question
Respondents who choose a substantive answer even when they do not know anything about a particular question are ______.

A) floaters
B) fixed choice respondents
C) fence-sitters
D) skip patterns
Question
When several questions are used to measure one concept, the responses may be combined to take the sum or average of the responses in order to create a(n) ______.

A) reliability measure
B) index
C) reverse code
D) idiosyncratic variation
Question
When respondents are offered explicit responses to choose from, this type of question is referred to as a ______ question.

A) explicit
B) fixed-choice
C) summary
D) open-ended
Question
What type of questions is this: "Do you disagree that juveniles should not be tried as adults if they commit murder?"

A) a negative-negative question
B) a double-negative question
C) a double-barreled question
D) a mutually exclusive question
Question
A survey question used to identify a subset of respondents who then are asked other questions is known as a(n) ______.

A) idiosyncratic variation
B) contingent question
C) skip pattern
D) filter question
Question
Generally, research shows that the longer the reference period, the greater the ______.

A) specificity of the reporting of a given behavior
B) underreporting of a given behavior
C) chance that respondents will remember more details
D) opportunity for respondents to construct meaningful responses
Question
When you want respondents to make only one choice, the fixed-response categories must ______.

A) overlap
B) allow all respondents to select one or more options
C) force all respondents to choose more than one option
D) not overlap
Question
CATI is ______.

A) computer interactive voice response
B) cell assisted telephone interviewing
C) cellular assisted trip interaction
D) computer-assisted telephone interview
Question
In practice, survey questions, if misleading or unclear, can result in ______.

A) open-ended questions without explicit response choices
B) inappropriate and unintended answers
C) closed-ended questions with explicit response choices
D) easily understandable answers
Question
Structurally, questions on surveys generally fall into two categories: those with and those without explicit response choices.
Question
Most mailed, group, phone, and electronic surveys are ______.

A) loosely structured by the researcher prior to the administration
B) structured in advance by the researcher
C) structured by the administrator of the instrument
D) loosely structured by the interviewer
Question
Research has shown that questions that are written with more behavior-specific language, such as those used by the NISVS, result in much better recall by respondents.
Question
Questions asking for information such as age, sex, race, ethnicity, income, or religion are known as ______ questions.

A) demographic
B) idiosyncratic
C) exhaustive
D) administration
Question
Unless survey questions are clear and convey the intended meaning to respondents, they present a difficult task for researchers.
Question
Electronic surveys have become increasingly useful because of growth in the ______.

A) mailed sampling industry
B) lengthy sets of response choices
C) fraction of the population using the Internet
D) access to the Internet has reached virtually everyone these days
Question
If a survey could possibly have any harmful effects for the respondents, these should be ______.

A) glossed over so as not to affect the outcome of the research
B) withheld from participants until after the research is concluded
C) played down so as not to frighten participants
D) disclosed fully in the cover letter or introductory statement
Question
A survey question used to identify a subset of respondents who then are asked other questions is a(n) ______ question.

A) skip
B) filter
C) idiosyncratic
D) contingent
Question
The unique combination of questions created in a survey by filter questions and contingent questions are ______ patterns.

A) idiosyncratic
B) contingent
C) skip
D) floater
Question
Good grammar is a basic requirement for clear questions.
Question
To prevent any possibility of harm to subjects due to disclosure of information, it is critical to preserve subject confidentiality by ______.

A) sending follow-up mailings to the respondents at their home addresses to make certain all is well that they are safe
B) phoning subjects to ensure safety
C) using only numbers to identify individuals on their questionnaires
D) releasing contact info, including name and telephone numbers, to an unknown third party related company for follow-up
Question
To avoid confusion, the U. S. Census Bureau adopted the following response categories for the variable 'marital status' ______.

A) Married, Separated, Divorced, and Never Married
B) Never Married, Married, and Divorced
C) Married, Separated, Divorced, Widowed, and Never Married
D) Married and Not Married
Question
The most important consideration in comparing the advantages and disadvantages of the four survey designs is ______.

A) how flexible they can be to all fit together
B) the likely response rate they will generate
C) how they will deal with being mailed
D) how unlikely they are to avoid social desirability bias
Question
An omnibus survey should be guided by a well-defined inquiry.
Question
The researcher may minimize respondents' distress by ______.

A) interviewing groups of victims at one time
B) providing them with information on helpful services and resources
C) reminding participants that they must complete the interview once it is started
D) proceeding with questions even though they may be embarrassing or uncomfortable for the participant
Question
No questionnaire should be considered ready for use until it has ______.

A) been posttested
B) been carefully screened by the government
C) undergone careful reading by all members of the university's top officials
D) been pretested
Question
Question order and the use of multiple questions to uncover attitudes about emotionally charged attitudes are important because ______.

A) these factors also can influence responses
B) any time emotionally charged attitudes are used, errors can occur
C) they do away with the problems surrounding context effects
D) then the researchers do not need to worry about topic divisions
Question
One advantage to in-person interviewing is ______.

A) response rates are higher for this survey design than others, when the respondent is approached by a courteous interviewer
B) that interviews don't have to be long, drawn out designs
C) response rates are almost as high as mail surveys
D) that they are costly, which means the researcher is likely to get very good information
Question
Mixed-mode surveys allow ______.

A) more than one survey design to play on another's strengths and therefore make the whole survey much stronger
B) the weaknesses of one survey design to be overcompensated for by another design
C) nonrespondents from one survey to be resurveyed several more times to
D) the strengths of one survey design to compensate for the weakness of another
Question
An omnibus survey covers a range of topics to different social scientists.
Question
Mixed-mode surveys allow the strengths of one survey design to compensate for the weaknesses of another.
Question
Likert-type responses generally ask respondents to indicate the extent to which they agree or disagree with statements.
Question
Group surveys are the most expensive type of surveys.
Question
Cell phone users are harder and more costly to contact in phone surveys.
Question
Mailed, group, and phone surveys are completed by the respondents themselves.
Question
Idiosyncratic variation is variation in responses to questions caused by individuals' reactions to particular words or ideas in the question instead of by variation in the concept that the question is intended to measure.
Question
When a question is really asking more than one thing, it is called a double-negative question.
Question
Floaters are respondents who choose a substantive answer even when they do not know anything about a particular question.
Question
Question order can lead to context effects when one or more questions influence how subsequent questions are interpreted.
Question
What are the three attractive features of survey research?
Question
Drawing a random sample is made more difficult by random digit dialing because it dials numbers that are not published.
Question
Survey research usually has more ethical dilemmas than field research designs.
Question
The initial statement of the cover letter sets the tone for the entire questionnaire.
Question
To enhance response rate, researchers can offer respondents who complete an online survey a voucher to be used at an eating establishment.
Question
Special statistics called validity measures help researchers decide whether responses are consistent.
Question
Almost all questionnaires include a section on demographic information such as sex, age, race or ethnicity, income, and religion.
Question
Filter questions create skip patterns.
Question
Asking questions that are not necessary for purposes of their research may make the questionnaire more intrusive than necessary.
Question
People often tend to agree with a statement just to avoid seeming disagreeable.
Question
Floaters are people who see themselves as neutral in their attitudes toward a particular issue.
Question
Why is pretesting so important? Give an example.
Question
Name four organizational guidelines should surveys follow, for most effectiveness?
Question
What are demographic questions? Why are they used in research? As part of your answer, give examples.
Question
What are the two main types of questions? Describe and give an example of each.
Question
Choose any three survey designs. Which design should be used and when? What are the major advantages and disadvantages to the designs?
Question
According to your text, what are the four guidelines for writing clear and meaningful questions?
Question
What are Fence-Sitters? And what are floaters? As part of your answer, give an example of each.
Question
How are multiple questions formed into an Index? Why is it used? Explain and give an example.
Question
Describe Likert-type responses.
Question
What are the three key principles, as described in your text, to guide the design of a questionnaire?
Question
Why might a researcher use filter questions in a survey? What are they designed to do? As part of your answer, provide a filter question and skip pattern.
Question
What is meant by Make Response Categories Exhaustive? Give an example.
Question
What is a split-ballot design? Give an example. What other organization guidelines are there?
Question
What is meant by Make Response Choices Mutually Exclusive? Give an example.
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Deck 7: Survey Research
1
A self-administered survey is ______.

A) conducted by interviewers questioning respondents over the phone and then recording their answers
B) conducted by mailing a questionnaire to respondents, who then administer the survey themselves
C) completed by individual respondents assembled in a group
D) always conducted over a computer
B
2
______ type responses generally ask respondents to indicate the extent to which they agree or disagree with statements.

A) Fence Sitting
B) Floating type
C) Likert-type
D) Filter-type
C
3
Fence-sitters are people who ______.

A) choose a substantive answer even when they do not know anything about a particular question
B) see themselves as neutral in their attitudes toward a particular issue
C) help researchers decide whether responses are consistent
D) feel that questions about income invade their privacy
B
4
One of the most successful omnibus surveys is the ______.

A) NCVS
B) NISVS
C) GSS
D) U.S. Census
Unlock Deck
Unlock for access to all 74 flashcards in this deck.
Unlock Deck
k this deck
5
Two matters may undermine the validity of a phone survey: not ______ and not ______.

A) reaching the population; getting some surveys
B) finding all the available units; reaching generalizability
C) finding designated phone exchanges; reaching inappropriate households
D) reaching the proper sampling units; getting enough complete responses
Unlock Deck
Unlock for access to all 74 flashcards in this deck.
Unlock Deck
k this deck
6
______ questions are excellent tools for obtaining respondents' interpretations in greater detail and can often illuminate flaws in other questions.

A) Closed-ended
B) Specific
C) Unclear
D) Open-ended
Unlock Deck
Unlock for access to all 74 flashcards in this deck.
Unlock Deck
k this deck
7
Consider this question: On average, how much time do you spend on the job each week taking care of traffic violations? Less than 1 hour
1-3 hours
3-6 hours
6-10 hours
10 hours or more
Which answer best describes the response categories?

A) They are both mutually exclusive and exhaustive.
B) They are exhaustive only.
C) They are mutually exclusive only.
D) none of these
Unlock Deck
Unlock for access to all 74 flashcards in this deck.
Unlock Deck
k this deck
8
Research has shown that one third of the public will provide an opinion on a proposed law they know nothing about if they are not provided with a ______ response option.

A) neutral
B) "don't care"
C) "don't know"
D) fence sitting
Unlock Deck
Unlock for access to all 74 flashcards in this deck.
Unlock Deck
k this deck
9
The difficulty with group-administered surveys is that assembling a group ______.

A) is rarely approachable because respondents don't trust researchers
B) is seldom feasible because it requires a captive audience
C) it is much easier to send out computer generated questionnaires
D) can be difficult because it tends to have a very high response rate
Unlock Deck
Unlock for access to all 74 flashcards in this deck.
Unlock Deck
k this deck
10
What is the foremost reason for the popularity of survey methods?

A) versatility
B) high cost
C) no need for reference points
D) social acceptance
Unlock Deck
Unlock for access to all 74 flashcards in this deck.
Unlock Deck
k this deck
11
If financial resources are available, ______ is often the best survey design

A) in-person interviewing
B) phone interviewing
C) computer assisted personal interviewing
D) computer interactive voice response software
Unlock Deck
Unlock for access to all 74 flashcards in this deck.
Unlock Deck
k this deck
12
Respondents who choose a substantive answer even when they do not know anything about a particular question are ______.

A) floaters
B) fixed choice respondents
C) fence-sitters
D) skip patterns
Unlock Deck
Unlock for access to all 74 flashcards in this deck.
Unlock Deck
k this deck
13
When several questions are used to measure one concept, the responses may be combined to take the sum or average of the responses in order to create a(n) ______.

A) reliability measure
B) index
C) reverse code
D) idiosyncratic variation
Unlock Deck
Unlock for access to all 74 flashcards in this deck.
Unlock Deck
k this deck
14
When respondents are offered explicit responses to choose from, this type of question is referred to as a ______ question.

A) explicit
B) fixed-choice
C) summary
D) open-ended
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Unlock for access to all 74 flashcards in this deck.
Unlock Deck
k this deck
15
What type of questions is this: "Do you disagree that juveniles should not be tried as adults if they commit murder?"

A) a negative-negative question
B) a double-negative question
C) a double-barreled question
D) a mutually exclusive question
Unlock Deck
Unlock for access to all 74 flashcards in this deck.
Unlock Deck
k this deck
16
A survey question used to identify a subset of respondents who then are asked other questions is known as a(n) ______.

A) idiosyncratic variation
B) contingent question
C) skip pattern
D) filter question
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Unlock for access to all 74 flashcards in this deck.
Unlock Deck
k this deck
17
Generally, research shows that the longer the reference period, the greater the ______.

A) specificity of the reporting of a given behavior
B) underreporting of a given behavior
C) chance that respondents will remember more details
D) opportunity for respondents to construct meaningful responses
Unlock Deck
Unlock for access to all 74 flashcards in this deck.
Unlock Deck
k this deck
18
When you want respondents to make only one choice, the fixed-response categories must ______.

A) overlap
B) allow all respondents to select one or more options
C) force all respondents to choose more than one option
D) not overlap
Unlock Deck
Unlock for access to all 74 flashcards in this deck.
Unlock Deck
k this deck
19
CATI is ______.

A) computer interactive voice response
B) cell assisted telephone interviewing
C) cellular assisted trip interaction
D) computer-assisted telephone interview
Unlock Deck
Unlock for access to all 74 flashcards in this deck.
Unlock Deck
k this deck
20
In practice, survey questions, if misleading or unclear, can result in ______.

A) open-ended questions without explicit response choices
B) inappropriate and unintended answers
C) closed-ended questions with explicit response choices
D) easily understandable answers
Unlock Deck
Unlock for access to all 74 flashcards in this deck.
Unlock Deck
k this deck
21
Structurally, questions on surveys generally fall into two categories: those with and those without explicit response choices.
Unlock Deck
Unlock for access to all 74 flashcards in this deck.
Unlock Deck
k this deck
22
Most mailed, group, phone, and electronic surveys are ______.

A) loosely structured by the researcher prior to the administration
B) structured in advance by the researcher
C) structured by the administrator of the instrument
D) loosely structured by the interviewer
Unlock Deck
Unlock for access to all 74 flashcards in this deck.
Unlock Deck
k this deck
23
Research has shown that questions that are written with more behavior-specific language, such as those used by the NISVS, result in much better recall by respondents.
Unlock Deck
Unlock for access to all 74 flashcards in this deck.
Unlock Deck
k this deck
24
Questions asking for information such as age, sex, race, ethnicity, income, or religion are known as ______ questions.

A) demographic
B) idiosyncratic
C) exhaustive
D) administration
Unlock Deck
Unlock for access to all 74 flashcards in this deck.
Unlock Deck
k this deck
25
Unless survey questions are clear and convey the intended meaning to respondents, they present a difficult task for researchers.
Unlock Deck
Unlock for access to all 74 flashcards in this deck.
Unlock Deck
k this deck
26
Electronic surveys have become increasingly useful because of growth in the ______.

A) mailed sampling industry
B) lengthy sets of response choices
C) fraction of the population using the Internet
D) access to the Internet has reached virtually everyone these days
Unlock Deck
Unlock for access to all 74 flashcards in this deck.
Unlock Deck
k this deck
27
If a survey could possibly have any harmful effects for the respondents, these should be ______.

A) glossed over so as not to affect the outcome of the research
B) withheld from participants until after the research is concluded
C) played down so as not to frighten participants
D) disclosed fully in the cover letter or introductory statement
Unlock Deck
Unlock for access to all 74 flashcards in this deck.
Unlock Deck
k this deck
28
A survey question used to identify a subset of respondents who then are asked other questions is a(n) ______ question.

A) skip
B) filter
C) idiosyncratic
D) contingent
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Unlock for access to all 74 flashcards in this deck.
Unlock Deck
k this deck
29
The unique combination of questions created in a survey by filter questions and contingent questions are ______ patterns.

A) idiosyncratic
B) contingent
C) skip
D) floater
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Unlock Deck
k this deck
30
Good grammar is a basic requirement for clear questions.
Unlock Deck
Unlock for access to all 74 flashcards in this deck.
Unlock Deck
k this deck
31
To prevent any possibility of harm to subjects due to disclosure of information, it is critical to preserve subject confidentiality by ______.

A) sending follow-up mailings to the respondents at their home addresses to make certain all is well that they are safe
B) phoning subjects to ensure safety
C) using only numbers to identify individuals on their questionnaires
D) releasing contact info, including name and telephone numbers, to an unknown third party related company for follow-up
Unlock Deck
Unlock for access to all 74 flashcards in this deck.
Unlock Deck
k this deck
32
To avoid confusion, the U. S. Census Bureau adopted the following response categories for the variable 'marital status' ______.

A) Married, Separated, Divorced, and Never Married
B) Never Married, Married, and Divorced
C) Married, Separated, Divorced, Widowed, and Never Married
D) Married and Not Married
Unlock Deck
Unlock for access to all 74 flashcards in this deck.
Unlock Deck
k this deck
33
The most important consideration in comparing the advantages and disadvantages of the four survey designs is ______.

A) how flexible they can be to all fit together
B) the likely response rate they will generate
C) how they will deal with being mailed
D) how unlikely they are to avoid social desirability bias
Unlock Deck
Unlock for access to all 74 flashcards in this deck.
Unlock Deck
k this deck
34
An omnibus survey should be guided by a well-defined inquiry.
Unlock Deck
Unlock for access to all 74 flashcards in this deck.
Unlock Deck
k this deck
35
The researcher may minimize respondents' distress by ______.

A) interviewing groups of victims at one time
B) providing them with information on helpful services and resources
C) reminding participants that they must complete the interview once it is started
D) proceeding with questions even though they may be embarrassing or uncomfortable for the participant
Unlock Deck
Unlock for access to all 74 flashcards in this deck.
Unlock Deck
k this deck
36
No questionnaire should be considered ready for use until it has ______.

A) been posttested
B) been carefully screened by the government
C) undergone careful reading by all members of the university's top officials
D) been pretested
Unlock Deck
Unlock for access to all 74 flashcards in this deck.
Unlock Deck
k this deck
37
Question order and the use of multiple questions to uncover attitudes about emotionally charged attitudes are important because ______.

A) these factors also can influence responses
B) any time emotionally charged attitudes are used, errors can occur
C) they do away with the problems surrounding context effects
D) then the researchers do not need to worry about topic divisions
Unlock Deck
Unlock for access to all 74 flashcards in this deck.
Unlock Deck
k this deck
38
One advantage to in-person interviewing is ______.

A) response rates are higher for this survey design than others, when the respondent is approached by a courteous interviewer
B) that interviews don't have to be long, drawn out designs
C) response rates are almost as high as mail surveys
D) that they are costly, which means the researcher is likely to get very good information
Unlock Deck
Unlock for access to all 74 flashcards in this deck.
Unlock Deck
k this deck
39
Mixed-mode surveys allow ______.

A) more than one survey design to play on another's strengths and therefore make the whole survey much stronger
B) the weaknesses of one survey design to be overcompensated for by another design
C) nonrespondents from one survey to be resurveyed several more times to
D) the strengths of one survey design to compensate for the weakness of another
Unlock Deck
Unlock for access to all 74 flashcards in this deck.
Unlock Deck
k this deck
40
An omnibus survey covers a range of topics to different social scientists.
Unlock Deck
Unlock for access to all 74 flashcards in this deck.
Unlock Deck
k this deck
41
Mixed-mode surveys allow the strengths of one survey design to compensate for the weaknesses of another.
Unlock Deck
Unlock for access to all 74 flashcards in this deck.
Unlock Deck
k this deck
42
Likert-type responses generally ask respondents to indicate the extent to which they agree or disagree with statements.
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k this deck
43
Group surveys are the most expensive type of surveys.
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k this deck
44
Cell phone users are harder and more costly to contact in phone surveys.
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k this deck
45
Mailed, group, and phone surveys are completed by the respondents themselves.
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k this deck
46
Idiosyncratic variation is variation in responses to questions caused by individuals' reactions to particular words or ideas in the question instead of by variation in the concept that the question is intended to measure.
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k this deck
47
When a question is really asking more than one thing, it is called a double-negative question.
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k this deck
48
Floaters are respondents who choose a substantive answer even when they do not know anything about a particular question.
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k this deck
49
Question order can lead to context effects when one or more questions influence how subsequent questions are interpreted.
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k this deck
50
What are the three attractive features of survey research?
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k this deck
51
Drawing a random sample is made more difficult by random digit dialing because it dials numbers that are not published.
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k this deck
52
Survey research usually has more ethical dilemmas than field research designs.
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k this deck
53
The initial statement of the cover letter sets the tone for the entire questionnaire.
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k this deck
54
To enhance response rate, researchers can offer respondents who complete an online survey a voucher to be used at an eating establishment.
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Unlock Deck
k this deck
55
Special statistics called validity measures help researchers decide whether responses are consistent.
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k this deck
56
Almost all questionnaires include a section on demographic information such as sex, age, race or ethnicity, income, and religion.
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k this deck
57
Filter questions create skip patterns.
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58
Asking questions that are not necessary for purposes of their research may make the questionnaire more intrusive than necessary.
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k this deck
59
People often tend to agree with a statement just to avoid seeming disagreeable.
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k this deck
60
Floaters are people who see themselves as neutral in their attitudes toward a particular issue.
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k this deck
61
Why is pretesting so important? Give an example.
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62
Name four organizational guidelines should surveys follow, for most effectiveness?
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63
What are demographic questions? Why are they used in research? As part of your answer, give examples.
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k this deck
64
What are the two main types of questions? Describe and give an example of each.
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k this deck
65
Choose any three survey designs. Which design should be used and when? What are the major advantages and disadvantages to the designs?
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k this deck
66
According to your text, what are the four guidelines for writing clear and meaningful questions?
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k this deck
67
What are Fence-Sitters? And what are floaters? As part of your answer, give an example of each.
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68
How are multiple questions formed into an Index? Why is it used? Explain and give an example.
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69
Describe Likert-type responses.
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70
What are the three key principles, as described in your text, to guide the design of a questionnaire?
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71
Why might a researcher use filter questions in a survey? What are they designed to do? As part of your answer, provide a filter question and skip pattern.
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72
What is meant by Make Response Categories Exhaustive? Give an example.
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73
What is a split-ballot design? Give an example. What other organization guidelines are there?
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74
What is meant by Make Response Choices Mutually Exclusive? Give an example.
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