Deck 37: Preparing for Examinations

Question 1

Match each term with its definition.
First step taken between medical assistants and patients to make their experience at the office beneficial

A)phone screening
B)in-person screening
C)emergent
D)triage
E)chief complaint (CC)
F)complete health history
G)patient approval
H)biases
I)open-ended
J)summary

Answer 1

in-person screening

Question 2

After the health history, baseline measurements, and vital signs are done, you should do all but which of the following?

A) thank the patient for his or her cooperation
B) indicate to the patient what will happen next
C) ask if the patient has any questions
D) perform the review of systems

Answer 2

perform the review of systems

Question 3

When patients do not complete the health history form, you should:

A) tactfully ask if they would like assistance filling out the form
B) tell them that the provider cannot treat them unless they complete the form
C) do nothing and let the provider handle it
D) try to fill out the form on your own, based on what you know about the patient

Answer 3

tactfully ask if they would like assistance filling out the form

Question 4

During the screening, you should:

A) do most of the talking yourself
B) watch the patient's body language
C) allow the conversation to go off course if it is pleasant to do so
D) ask questions that require only yes or no answers

Question 5

When taking down a patient's chief complaint, you should:

A) include as much medical terminology as possible
B) record it in the patient's own words
C) record it in your own words
D) include your opinion of the diagnosis in the medical record

Question 6

Which of the following practices helps to establish a non-threatening, relaxed atmosphere for a screening?

A) greeting the patient by a pet name
B) identifying yourself only by your position
C) demanding that the patient share personal information about symptoms
D) explaining what you would like the patient to do

Question 7

A ____ provides a pictorial breakdown of a patient's family health history.

A) tonometer
B) genogram
C) familiosphere
D) radiograph

Question 8

Your goals during the in-person screening include identifying all but which of the following?

A) why the patient is seeking health care
B) what the patient sees as the main problem
C) the types of medication the patient should take to treat his or her condition
D) any secondary concerns that the patient may have

Question 9

Match each term with its definition.
More intense form of screening that developed during wartime and involved the sorting and assessment of soldiers' injuries

A)phone screening
B)in-person screening
C)emergent
D)triage
E)chief complaint (CC)
F)complete health history
G)patient approval
H)biases
I)open-ended
J)summary

Question 10

Match each term with its definition.
Beliefs and behaviors that tend to influence how we view others

A)phone screening
B)in-person screening
C)emergent
D)triage
E)chief complaint (CC)
F)complete health history
G)patient approval
H)biases
I)open-ended
J)summary

Question 11

Match each term with its definition.
Patient's main health concern

A)phone screening
B)in-person screening
C)emergent
D)triage
E)chief complaint (CC)
F)complete health history
G)patient approval
H)biases
I)open-ended
J)summary

Question 12

The purpose of the screening is to help patients focus on their:

A) chief complaint
B) financial concerns
C) family health history
D) past medication use

Question 13

Match each term with its definition.
Great aid in diagnosing a patient's condition

A)phone screening
B)in-person screening
C)emergent
D)triage
E)chief complaint (CC)
F)complete health history
G)patient approval
H)biases
I)open-ended
J)summary

Question 14

The process of obtaining information from patients to determine who will be the most beneficial to handle their needs is called:

A) reviewing
B) screening
C) interrogating
D) diagnosing

Question 15

The ____ decides what is done by the medical assistant during the in-person screening.

A) practice manager
B) patient
C) provider
D) medical assistant

Question 16

Which of these statements about pain is correct?

A) Pain is objective.
B) Pain is observable.
C) Pain is subjective.
D) Pain has only physical causes.

Question 17

When patients return for follow-up visits, the face-to-face screening should focus on determining:

A) how they have felt since the last office visit
B) the status of any outstanding balances on their accounts
C) the cause of their symptoms
D) when they should return for another follow-up

Question 18

When performing an in-person screening, you should:

A) sit face-to-face with the patient
B) stand while the patient sits
C) sit while the patient stands
D) both stand

Question 19

The screening and interview commonly takes place in the:

A) reception area
B) office laboratory
C) practice manager's office
D) examination room

Question 20

When performing in-person screenings, you should ask patients if they are taking:

A) prescription medications
B) over-the-counter (OTC) medication
C) herbal remedies
D) any type of medication, prescribed or otherwise

Question 21

Match each term with its definition.
Must be obtained before involving another person in the discussion of a patient's private health information

A)phone screening
B)in-person screening
C)emergent
D)triage
E)chief complaint (CC)
F)complete health history
G)patient approval
H)biases
I)open-ended
J)summary

Question 22

Match each term with its definition.
Identifies the person responsible for providing the screening

A)pain assessment
B)documentation
C)physical exam
D)misdiagnosis
E)patient portal
F)kiosk
G)SOAP

Question 23

Match each term with its definition.
Method for recording data regarding a patient's office visit

A)pain assessment
B)documentation
C)physical exam
D)misdiagnosis
E)patient portal
F)kiosk
G)SOAP

Question 24

Match each term with its definition.
Allows a patient to complete a health history form on a computer in the medical office

A)pain assessment
B)documentation
C)physical exam
D)misdiagnosis
E)patient portal
F)kiosk
G)SOAP

Question 25

Match each term with its definition.
This can be challenging due to the fact that patients may experience a comparable condition or surgical procedure, but their response may vary considerably

A)pain assessment
B)documentation
C)physical exam
D)misdiagnosis
E)patient portal
F)kiosk
G)SOAP

Question 26

Match each aspect of a patient's chief complaint with its description.
Describes where the symptom is found

A)location
B)radiation
C)quality
D)severity
E)associated symptoms
F)aggravating factors
G)alleviating factors
H)setting and timing

Question 27

Match each aspect of a patient's chief complaint with its description.
Describes what makes the symptoms better

A)location
B)radiation
C)quality
D)severity
E)associated symptoms
F)aggravating factors
G)alleviating factors
H)setting and timing

Question 28

Match each term with its definition.
Absence of pertinent information in a patient's health history could result in this

A)pain assessment
B)documentation
C)physical exam
D)misdiagnosis
E)patient portal
F)kiosk
G)SOAP

Question 29

Match each aspect of a patient's chief complaint with its description.
Describes the characteristic of the symptom

A)location
B)radiation
C)quality
D)severity
E)associated symptoms
F)aggravating factors
G)alleviating factors
H)setting and timing

Question 30

Match each term with its definition.
Patients with these types of conditions should be given first priority

A)phone screening
B)in-person screening
C)emergent
D)triage
E)chief complaint (CC)
F)complete health history
G)patient approval
H)biases
I)open-ended
J)summary

Question 31

Match each term with its definition.
Generally performed before extensive care is provided to new patients

A)pain assessment
B)documentation
C)physical exam
D)misdiagnosis
E)patient portal
F)kiosk
G)SOAP

Question 32

Match each term with its definition.
Type of question that demands more than a yes or no answer

A)phone screening
B)in-person screening
C)emergent
D)triage
E)chief complaint (CC)
F)complete health history
G)patient approval
H)biases
I)open-ended
J)summary

Question 33

Match each term with its definition.
Occurs in some form every time a patient calls the medical facility

A)phone screening
B)in-person screening
C)emergent
D)triage
E)chief complaint (CC)
F)complete health history
G)patient approval
H)biases
I)open-ended
J)summary

Question 34

Match each aspect of a patient's chief complaint with its description.
Describes other minor symptoms in addition to the chief complaint

A)location
B)radiation
C)quality
D)severity
E)associated symptoms
F)aggravating factors
G)alleviating factors
H)setting and timing

Question 35

Match each aspect of a patient's chief complaint with its description.
Describes the area the symptom covers

A)location
B)radiation
C)quality
D)severity
E)associated symptoms
F)aggravating factors
G)alleviating factors
H)setting and timing

Question 36

Match each aspect of a patient's chief complaint with its description.
Describes when the symptoms started and what the patient was doing at the time

A)location
B)radiation
C)quality
D)severity
E)associated symptoms
F)aggravating factors
G)alleviating factors
H)setting and timing

Question 37

Match each term with its definition.
Screening portion of the interview should end with this

A)phone screening
B)in-person screening
C)emergent
D)triage
E)chief complaint (CC)
F)complete health history
G)patient approval
H)biases
I)open-ended
J)summary

Question 38

Match each aspect of a patient's chief complaint with its description.
Describes what makes symptoms worse

A)location
B)radiation
C)quality
D)severity
E)associated symptoms
F)aggravating factors
G)alleviating factors
H)setting and timing

Question 39

Match each aspect of a patient's chief complaint with its description.
Describes the pain associated with the symptom

A)location
B)radiation
C)quality
D)severity
E)associated symptoms
F)aggravating factors
G)alleviating factors
H)setting and timing

Question 40

Match each term with its definition.
Allows a patient to complete a health history form on a computer before coming into the office

A)pain assessment
B)documentation
C)physical exam
D)misdiagnosis
E)patient portal
F)kiosk
G)SOAP