Deck 7: Organization, Structure and Design

Question 1

Lack of overt conflict does not necessarily imply active agreement or fulfilment.

Answer 1

True

Question 2

Which of the following factors affect the design and structure of organizations?

A)Economic relations
B)Social relations
C)Market conditions
D)Religion

Answer 2

A AND B

Question 3

Which of the following explains the concept of 'empowerment'?

A)Delegation of power to lower organizational levels
B)Increased autonomy
C)Multi-skilling
D)Multi-tasking

Answer 3

A AND B

Question 4

The design and structure of an organization is independent of wider economic, social and political relations.

Question 5

Contingency theory does not take account of changing environmental demands and opportunities.

Question 6

Organizations depend upon 'informal' understandings and practices.

Question 7

Which of the following are elements on an 'open systems' perspective?

A)The influence of the organization's environment
B)Universal design principles
C)The existence of sub-systems
D)All of the above

Question 8

Advocates of the classical approach believe in the possibility of identifying principles of organization that have universal applicability.

Question 9

Matrix organisation structures are consistent with Fayol's principles of organization structure and design.

Question 10

'One best way' solutions take inadequate account of the variability of technologies in organizations.

Question 11

Which of the following are features of a 'virtual' organization?

A)Continuous electronic connectedness
B)Flattened hierarchies
C)No workforce
D)No headquarters

Question 12

In open systems thinking organizations are seen as similar to organic bodies.

Question 13

Which of the following are features of a 'matrix' organization structure?

A)Individuals report to functional and project heads
B)Greater integration
C)More specialisation
D)Autonomy

Question 14

Which of the following are types of technology according to Woodward (1965)?

A)Unit
B)Innovative
C)Process
D)Virtual

Question 15

Outsourcing involves the transfer of some organisational activities to an external supplier.

Question 16

Outsourcing can incorporate which of the following?

A)Sub-contracting distribution
B)Use of management consultants
C)Sub-contracting payroll
D)Plant closure

Question 17

Contingency theory is like systems theory in that supports the tendency towards equilibrium and consensus.

Question 18

Which of the following is a definition of 'span of control'?

A)The number of line managers an individual has
B)The number of people in a manager's department
C)The number of people for whom a manager has responsibility
D)The number of management levels in the organization structure

Question 19

Which of the following are 'forms of control'?

A)Direct supervision
B)Record keeping
C)Measuring outcomes
D)Delegation

Question 20

Which of the following are features of 'de-layering'?

A)Closing facilities
B)Reducing the number of managers
C)Reducing the number of levels in the hierarchy
D)Increasing efficiency