Deck 12: Innovation and Change

Question 1

The dual-core approach to organizational change compares administrative and technical changes.

Answer 1

True

Question 2

For organizations, sometimes achieving a new way of thinking requires a focused change in the underlying corporate cultural values and norms. Of the following, which one does not indicate a desired result of an organization's cultural change?

A) There is a fundamental change in the way work is done.
B) It leads to renewed organizational commitment.
C) It promotes a stronger bond between the company and its customers.
D) It fosters employee empowerment.
E) It creates stagnation of employee skills and abilities.

Answer 2

E

Question 3

Which of the following methods of culture change focuses on the human and social aspects of the organization as a way to better adapt and solve problems?

A) Team building
B) Adopting technical champions
C) Organization development
D) Adopting management champions
E) Large group intervention

Answer 3

C

Question 4

In many of the smaller organizations the initiation of innovation is assigned to separate creative departments.

Question 5

Methods employed by organizations to maintain an ambidextrous approach include all but which one of the following?

A) Collective creative departments
B) Collaborative teams
C) Switching structure
D) Corporate entrepreneurship
E) Venture teams

Question 6

Which of these represent the final element in the sequence of elements for successful change?

A) Needs
B) Ideas
C) Implementation
D) Resources
E) Decision to adopt

Question 7

Creativity is the generation of novel ideas that may meet perceived needs or respond to opportunities.

Question 8

The to organizational change compares management and technical innovation.

A) time-based competition approach
B) dual-core approach
C) switching structures approach
D) open innovation approach
E) ambidextrous approach

Question 9

All of these are techniques for overcoming resistance except:

A) Uncertainty avoidance
B) Forcing and coercion
C) Communication and training
D) An environment that affords psychological safety
E) Alignment with needs and goals of users

Question 10

Of the following statements, which one does not serve to answer the question of why some products have greater success than others?

A) The company conducts much of the work on the product in-house.
B) The employees had full autonomy on the production of the product and were without any form of interference from top management.
C) The producing company paid more attention to the marketing of the product.
D) The company made effective use of outside technology.
E) The producing company had a greater understanding of what customers need and want.

Question 11

means an organization creates an organic structure when such a structure is needed for the initiation of new ideas.

A) Creative departments
B) Collaborative teams
C) Switching structure
D) Corporate entrepreneurship
E) Venture teams

Question 12

In order for organizations today to be successful and survive, they must be flexible and have the ability to change. Which one of the following does not represent an environmental force driving the need for organizational change?

A) International economic integration
B) The shift of communist regions to the ideas of capitalism
C) Advancing technology
D) Maturing of domestic markets
E) The use of self-directed teams and horizontal structures

Question 13

In order to better adapt to new competitive demands, organizations have needed to make changes in their strategies, structures, management processes, and administrative procedures. Which one of the following is not indicative of such a change?

A) Organizations are maintaining a focus on small, incremental changes to solve immediate problems.
B) Organizations are shifting to a horizontal structure.
C) Organizations are decentralizing decision making.
D) Companies are incorporating e-business into their strategy.
E) Organizations are reducing the number of layers of management.

Question 14

Rakia's company has recently developed and adopted new ideas and methods for the production of its products. These ideas and methods are not only new to the organization and its environment, but to the industry as well. Of the following, which one best describes what Rakia's company is undertaking?

A) Organizational innovation
B) Culture change
C) Switching structure
D) Dual-core approach
E) Organizational change

Question 15

Birgit works for the International Widget Production Corporation. Her company has recently started to change the employees' work methods and the types of equipment they use to produce the organization's product. The company has determined it must make these changes in order to make production more efficient and to be able to produce a larger volume of product. It recognizes this is necessary to maintain its competence and competitiveness in the marketplace. What type of strategic change is this organization most likely undertaking?

A) Incremental change
B) Organizational innovation
C) Technology change
D) Creativity
E) Cultural change

Question 16

changes pertain to the administrative domain in an organization which involves the supervision and management of the organization.

A) Skunkworks
B) Technology
C) Strategy and structure
D) Culture
E) Product and service

Question 17

Technology changes are those in an organization's production process that do not enable competence.

Question 18

Alexandra works for a specialized energy manufacturer. She is the team leader for a small, rather secretive team at her company. Her team has autonomy and its members are fairly informal when they are working. It is their job to develop breakthrough ideas for the company. Alexandra is most likely the team leader for a(n) .

A) creative department
B) idea incubator
C) skunkworks
D) team of idea champions
E) new-venture fund

Question 19

Harry's company is in need of making numerous changes in order to survive in today's business world. He realizes there will most likely be staunch opposition to these changes from his employees. All of the following except which one would be considered a successful technique for implementing the changes within Harry's organization?

A) Create a vision and strategy for the changes
B) Establish a coalition to guide the changes
C) Invite and encourage participation and involvement in the change process
D) Remain silent about the changes until they are in place
E) Development of plans to overcome any resistance to change

Question 20

An idea incubator provides a safe harbour where ideas from employees throughout the organization can be developed under the guidance of managers.