Question 1

Which of the following is NOT a best practice for email communication?&#10;A)double-checking the address&#10;B)being mindful of tone&#10;C)using texting or abbreviated language&#10;D)proofreading before hitting the Send button

Accepted Answer

C

Question 2

Which of the following is a benefit of prefabrication?&#10;A)On-site provides better working conditions.&#10;B)The shop provides better working conditions.&#10;C)Workload and overtime increases.&#10;D)Experienced technicians must complete all the work.

Accepted Answer

Prefabrication allows for construction in a controlled environment, which typically provides better working conditions compared to on-site construction.

Question 3

A good worker should always be looking for ways to improve the quality and efficiency of his work.

Accepted Answer

Continuous improvement is a key aspect of professional development and contributes to better performance and productivity.

Question 4

A company with a good reputation must have the lowest prices.

Accepted Answer

A good reputation can be built on various factors such as quality, customer service, reliability, and ethical practices, not just low prices.

Question 5

What is a change order?&#10;A)the document produced to describe a part of the job requirement that has been changed from what was originally bid&#10;B)an invoice that is marked as &#34;paid&#34;&#10;C)a contractor request for a change of personnel&#10;D)another name for the invoice issued

Accepted Answer

A change order is a document that describes modifications to the original scope of work agreed upon in a contract, often involving changes in cost, time, or materials.

Question 6

Which of the following is a benefit of pre-planning?&#10;A)enhances professionalism&#10;B)enables you to work more quickly&#10;C)lets you know how much and when materials are needed&#10;D)all of the above

Accepted Answer

Pre-planning enhances professionalism by ensuring preparedness, enables quicker work by having a clear plan, and helps in managing resources efficiently by knowing material requirements in advance.

Question 7

Accuracy in written communication is critical because it lasts forever.

Accepted Answer

Written communication can be stored, referenced, and shared indefinitely, making accuracy important to avoid misunderstandings or misinformation.

Question 8

Which of the following might be a consequence of writing illegibly on a customer invoice?&#10;A)a wrong part being ordered&#10;B)not being able to call back the customer&#10;C)incorrect billing&#10;D)all of the above

Accepted Answer

Illegible writing on a customer invoice can lead to multiple issues such as ordering the wrong part, incorrect billing, and difficulties in contacting the customer due to misinterpretation of the written information.

Question 9

Prefabrication is the assembling of any part of the job before its final installation.

Accepted Answer

Prefabrication involves constructing components of a structure in a factory or other manufacturing site, and then transporting complete assemblies or sub-assemblies to the construction site where the structure is to be located.

Question 10

Which of the following is NOT a good example of a task that could be completed in prefabrication?&#10;A)installing faucets on lavatories&#10;B)testing a waterproof membrane beneath a field-fabricated shower&#10;C)installing garbage disposals&#10;D)banking together carriers for urinals

Accepted Answer

Testing a waterproof membrane beneath a field-fabricated shower is typically done on-site rather than in a prefabrication setting.

Deck 1: Pre-Planning, Productivity and Profitability