Deck 2: Characteristics for Personal and Professional Success

Question 1

Assertiveness taken to the extreme becomes friendly.

Answer 1

False

Question 2

A trustworthy attitude includes three main ingredients: intelligence, integrity, and morality.

Answer 2

False

Question 3

Self-esteem is primarily shaped by an individual's _____, which are the concepts that one believes in.

A)values
B)intelligence
C)diligence
D)resilience

Answer 3

values

Question 4

A measure of a health care professional's sincerity is his or her ability to ____ with patients.

A)collaborate
B)empathize
C)socialize
D)joke

Question 5

Being considerate of the feelings of others in difficult situations is a good definition for which term?

A)tact
B)respect
C)sincerity
D)empathy

Question 6

Someone who is capable of consistently doing something well is best described as ____.

A)self-confident
B)competent
C)talented
D)organized

Question 7

Which saying represents a positive attitude?

A)The glass is half full.
B)The glass is half empty.
C)Better luck next time.
D)You can't win them all.

Question 8

What are the three primary traits or characteristics that most people expect from a healthcare professional?

A)intelligent, diligent, compassionate
B)caring, compassionate, sympathetic
C)trustworthy, caring, competent
D)intelligent, sympathetic, empathetic

Question 9

What is the best way to get out of "victim mode"?

A)Take personal responsibility for problems.
B)Vent your frustrations frequently.
C)Develop a thicker skin for criticism.
D)Avoid potential conflicts.

Question 10

The healthcare industry has been compared to the restaurant industry because they are both ____.

A)involved in food production
B)corporate entities
C)open late
D)service industries

Question 11

What is the best example of positive body language when with a patient?

A)rhythmically tapping your foot
B)nodding your head
C)crossing your legs
D)direct eye contact

Question 12

When a person truly lives his or her values, what catch phrase best describes them?

A)Takes the bull by the horns
B)Takes no prisoners
C)Talks the talk
D)Walks the walk

Question 13

What does research say about laughter in a medical setting?

A)It puts the medical staff at ease.
B)It leads to less turnover of medical staff.
C)It can boost immune response in patients.
D)It promotes deeper social interactions between staff and patients.

Question 14

When you act as the "voice of the patient" what are you actually doing for that patient?

A)witnessing
B)treating
C)advocating
D)mimicking

Question 15

In a group setting, what is the biggest potential problem with a negative attitude?

A)It leads to laziness and less work efficiency.
B)It causes people to argue and get distracted from their job.
C)It's contagious and causes others to become negative.
D)It's viewed as unprofessional by the patients.

Question 16

Which type of practice utilizes valid, well-studied treatment results to direct care management?

A)anecdotal
B)time-proven
C)evidence-based
D)observational

Question 17

When does your image beginning forming in the heads of patients?

A)before they see you
B)the moment you walk in the door
C)after talking to them for at least five minutes
D)once they understand you are their caregiver

Question 18

Which behavior is the best reaction to constructive criticism?

A)Complain to a supervisor.
B)Acknowledge blame.
C)Defend your actions.
D)Debate a different position.

Question 19

How long does it typically take to form a first impression?

A)30 seconds
B)Three minutes
C)30 minutes
D)Three hours

Question 20

Professionalism is the skill, good judgment, and polite behavior that is expected from a person who is trained to do a job well.

Question 21

What is a notoriously bad habit that can ruin reputations, create havoc at work, wreck marriages and cause heartaches?

A)gossiping
B)chewing gum
C)being late
D)eating poorly

Question 22

How do you define self-esteem?

Question 23

Describe the importance of self-confidence and how it might impact patients.

Question 24

A person explodes suddenly about things that have nothing to do with the circumstances. What term best sums up this individual?

A)the tank
B)the grenade
C)the know-it-all
D)the whiner

Question 25

Your extracurricular activities, volunteerism, attendance, and enthusiasm for learning all play a role in creating your own personal _____.

A)Taste
B)Appeal
C)Style
D)Brand