Deck 9: Patient Interaction and Communication
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Deck 9: Patient Interaction and Communication
1
What color would a patient appear if he/she was considered cyanotic?
A)white
B)green
C)blue
D)yellow-orange
A)white
B)green
C)blue
D)yellow-orange
blue
2
Which two items of a patient's history must be reported regardless of patient consent or permission?
A)STDs and domestic violence
B)drug use and rape
C)drug use and theft
D)STDs and perjury
A)STDs and domestic violence
B)drug use and rape
C)drug use and theft
D)STDs and perjury
STDs and domestic violence
3
The physician's specific orders are contained in the medical record and must be verified before you perform any specific procedure .
True
4
In which type of space would you tell the patient about the treatment or ask specific questions concerning the condition ?
A)personal space
B)intimate space
C)social space
D)friendly space
A)personal space
B)intimate space
C)social space
D)friendly space
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5
How is a patient's intimate space defined?
A)the distance of two to four feet from the patient
B)the distance of six inches to three feet from the patient
C)the distance of about 0 to 18 inches from the patient
D)the distance of about 0 to four inches from the patient
A)the distance of two to four feet from the patient
B)the distance of six inches to three feet from the patient
C)the distance of about 0 to 18 inches from the patient
D)the distance of about 0 to four inches from the patient
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6
What color would a patient appear if he/she was jaundiced ?
A)white
B)green
C)blue
D)yellow-orange
A)white
B)green
C)blue
D)yellow-orange
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7
_____ information in medical charts is not allowed, but _____ can be made in accordance with facility policy.
A)Writing; permissions
B)Editing; deletions
C)Deleting; corrections
D)Abbreviating; substitutions
A)Writing; permissions
B)Editing; deletions
C)Deleting; corrections
D)Abbreviating; substitutions
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8
How is a patient's personal space defined?
A)the distance of eight to 15 feet from the patient
B)the distance of four to 12 feet from the patient
C)the distance of 18 inches to four feet from the patient
D)the distance of six inches to 12 inches from the patient
A)the distance of eight to 15 feet from the patient
B)the distance of four to 12 feet from the patient
C)the distance of 18 inches to four feet from the patient
D)the distance of six inches to 12 inches from the patient
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9
All information given to a health care professional or contained in a health record is considered _____ communication.
A)honest
B)privileged
C)technical
D)trustworthy
A)honest
B)privileged
C)technical
D)trustworthy
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10
What is the second stage of the patient encounter?
A)initial interview
B)introductory stage
C)taking a history
D)patient assessment
A)initial interview
B)introductory stage
C)taking a history
D)patient assessment
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11
In which type of space is a physical exam conducted?
A)professional space
B)social space
C)personal space
D)intimate space
A)professional space
B)social space
C)personal space
D)intimate space
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12
What's the most important question to ask a patient during the follow-up stage?
A)Their name
B)If they understand medical jargon
C) How he or she is feeling
D)When family is planning on visiting
A)Their name
B)If they understand medical jargon
C) How he or she is feeling
D)When family is planning on visiting
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13
In which type of space of the patients should you spend relatively little time?
A)professional space
B)social space
C)personal space
D)intimate space
A)professional space
B)social space
C)personal space
D)intimate space
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14
Always address patients when you walk into their room, unless they are comatose, then there is no need.
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15
What is the first stage of the patient encounter?
A)initial interview
B)introductory stage
C)taking a history
D)patient assessment
A)initial interview
B)introductory stage
C)taking a history
D)patient assessment
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16
With regard to territoriality, what's the most important thing to do before you leave a patient's room? With regard to territoriality, what's the most important thing to do before you leave a patient's room? With regard to territoriality, what's the most important thing to do before you leave a patient's room?
A)Make sure the patient is alive.
B)Put every item back to its original place.
C)Clean the patient's side table.
D)Make sure you have the chart.
A)Make sure the patient is alive.
B)Put every item back to its original place.
C)Clean the patient's side table.
D)Make sure you have the chart.
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17
What does the medical abbreviation NPO mean?
A)nothing by mouth
B)non-patient objective
C)never position on top
D)needed post-operative
A)nothing by mouth
B)non-patient objective
C)never position on top
D)needed post-operative
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18
How is a patient's social space defined?
A)the distance of eight to 15 feet from the patient
B)the distance of four to 12 feet from the patient
C)the distance of 18 inches to four feet from the patient
D)the distance of six inches to 12 inches from the patient
A)the distance of eight to 15 feet from the patient
B)the distance of four to 12 feet from the patient
C)the distance of 18 inches to four feet from the patient
D)the distance of six inches to 12 inches from the patient
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19
Introductions with patients occur in their social spaces.
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20
When recording the time of procedures in a patient's chart, be aware that most health care facilities use ____.
A)Eastern standard time
B)military time
C)only ½ hour increments
D) "am" and "pm" designations
A)Eastern standard time
B)military time
C)only ½ hour increments
D) "am" and "pm" designations
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21
Discuss the importance of a patient's space, including the three categories of space.
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22
In "Maslow's hierarchy of needs", what patient need comes after attaining safety?
A)prestige
B)survival
C)self-actualization
D)belongingness
A)prestige
B)survival
C)self-actualization
D)belongingness
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23
No matter what type of patient you encounter, you should always treat that person in a ____ manner.
A)professional
B)friendly
C)detached
D)objective
A)professional
B)friendly
C)detached
D)objective
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24
Explain the importance and legality of charting.
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25
In "Maslow's hierarchy of needs", what is the primary need positioned at the base of his pyramid?
A)safety
B)love
C)survival
D)prestige
A)safety
B)love
C)survival
D)prestige
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