Deck 1: Entering the Workforce

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Question
A good way to describe the employer/employee relationship is as a cooperative effort.
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Question
Being productive on the job is not the same as being busy.
Question
Technical skills are the ability to apply specialized knowledge and procedures to get a job done.
Question
Administrative assistant is one of the largest occupations in the United States.
Question
Administrative professionals need:

A) interpersonal skills.
B) communication skills.
C) a strong work ethic.
D) All the above
Question
Management and leadership are the same thing.
Question
Most administrative professionals work in the service sector.
Question
In large organizations, the person(s) responsible for day-to-day operations are:

A) the chief operating officer.
B) the chief information officer.
C) managers at lower levels.
D) vice presidents.
Question
A typical job responsibility of administrative professionals is:

A) relieving management of administrative detail.
B) doing Internet research.
C) managing projects.
D) All the above
Question
Administrative associate is another term for an administrative professional.
Question
Administrative professionals do not need customer service skills.
Question
Large companies are usually under the control of a:

A) CEO.
B) board of directors.
C) COO.
D) CIO.
Question
Government projections predict that by 2043, the United States will have no racial majority.
Question
Having multiple generations in the workplace stifles creativity and innovation.
Question
Temporary employment:

A) may lead to a full-time job.
B) may offer opportunities for free training.
C) gives people more control over when and where they work.
D) All the above
Question
Administrative professionals should only perform duties that are specifically listed in their job description.
Question
According to the U.S. Department of Labor, the fastest-growing occupation among administrative professionals from 2008 to 2018 will be legal secretary.
Question
The demand for temporary workers is declining.
Question
An organization's culture reflects the key values, beliefs, and attitudes that drive the organization and define its style of doing business.
Question
Teamwork skills are good to have, but they are not required for administrative professionals.
Question
Which of the following is an expression of an organization's culture?

A) Dress code
B) Terminology
C) Organizational structure
D) Recruiting and hiring
Question
Match between columns
A type of corporation that has 75 or fewer stockholders
nonprofit corporation
A type of corporation that has 75 or fewer stockholders
S-corporation
A type of corporation that has 75 or fewer stockholders
system
A type of corporation that has 75 or fewer stockholders
limited liability company
A type of corporation that has 75 or fewer stockholders
strategic planning
A type of corporation that has 75 or fewer stockholders
corporation
A type of corporation that has 75 or fewer stockholders
virtual assistant
A type of corporation that has 75 or fewer stockholders
sole proprietorship
A type of corporation that has 75 or fewer stockholders
government entity
A type of corporation that has 75 or fewer stockholders
partnership
A group of independent but interrelated elements that make a unified whole, such as the departments or units in a business
nonprofit corporation
A group of independent but interrelated elements that make a unified whole, such as the departments or units in a business
S-corporation
A group of independent but interrelated elements that make a unified whole, such as the departments or units in a business
system
A group of independent but interrelated elements that make a unified whole, such as the departments or units in a business
limited liability company
A group of independent but interrelated elements that make a unified whole, such as the departments or units in a business
strategic planning
A group of independent but interrelated elements that make a unified whole, such as the departments or units in a business
corporation
A group of independent but interrelated elements that make a unified whole, such as the departments or units in a business
virtual assistant
A group of independent but interrelated elements that make a unified whole, such as the departments or units in a business
sole proprietorship
A group of independent but interrelated elements that make a unified whole, such as the departments or units in a business
government entity
A group of independent but interrelated elements that make a unified whole, such as the departments or units in a business
partnership
An office, department, or agency that carries out a function of state, local, or national government
nonprofit corporation
An office, department, or agency that carries out a function of state, local, or national government
S-corporation
An office, department, or agency that carries out a function of state, local, or national government
system
An office, department, or agency that carries out a function of state, local, or national government
limited liability company
An office, department, or agency that carries out a function of state, local, or national government
strategic planning
An office, department, or agency that carries out a function of state, local, or national government
corporation
An office, department, or agency that carries out a function of state, local, or national government
virtual assistant
An office, department, or agency that carries out a function of state, local, or national government
sole proprietorship
An office, department, or agency that carries out a function of state, local, or national government
government entity
An office, department, or agency that carries out a function of state, local, or national government
partnership
One of the three basic forms of a business, an association of two or more people as co-owners of a business
nonprofit corporation
One of the three basic forms of a business, an association of two or more people as co-owners of a business
S-corporation
One of the three basic forms of a business, an association of two or more people as co-owners of a business
system
One of the three basic forms of a business, an association of two or more people as co-owners of a business
limited liability company
One of the three basic forms of a business, an association of two or more people as co-owners of a business
strategic planning
One of the three basic forms of a business, an association of two or more people as co-owners of a business
corporation
One of the three basic forms of a business, an association of two or more people as co-owners of a business
virtual assistant
One of the three basic forms of a business, an association of two or more people as co-owners of a business
sole proprietorship
One of the three basic forms of a business, an association of two or more people as co-owners of a business
government entity
One of the three basic forms of a business, an association of two or more people as co-owners of a business
partnership
One of the three basic forms of a business, owned and controlled by an individual
nonprofit corporation
One of the three basic forms of a business, owned and controlled by an individual
S-corporation
One of the three basic forms of a business, owned and controlled by an individual
system
One of the three basic forms of a business, owned and controlled by an individual
limited liability company
One of the three basic forms of a business, owned and controlled by an individual
strategic planning
One of the three basic forms of a business, owned and controlled by an individual
corporation
One of the three basic forms of a business, owned and controlled by an individual
virtual assistant
One of the three basic forms of a business, owned and controlled by an individual
sole proprietorship
One of the three basic forms of a business, owned and controlled by an individual
government entity
One of the three basic forms of a business, owned and controlled by an individual
partnership
A form of business that is similar to a for-profit corporation, but generally exempt from income taxes and qualifying as a charitable organization for donors
nonprofit corporation
A form of business that is similar to a for-profit corporation, but generally exempt from income taxes and qualifying as a charitable organization for donors
S-corporation
A form of business that is similar to a for-profit corporation, but generally exempt from income taxes and qualifying as a charitable organization for donors
system
A form of business that is similar to a for-profit corporation, but generally exempt from income taxes and qualifying as a charitable organization for donors
limited liability company
A form of business that is similar to a for-profit corporation, but generally exempt from income taxes and qualifying as a charitable organization for donors
strategic planning
A form of business that is similar to a for-profit corporation, but generally exempt from income taxes and qualifying as a charitable organization for donors
corporation
A form of business that is similar to a for-profit corporation, but generally exempt from income taxes and qualifying as a charitable organization for donors
virtual assistant
A form of business that is similar to a for-profit corporation, but generally exempt from income taxes and qualifying as a charitable organization for donors
sole proprietorship
A form of business that is similar to a for-profit corporation, but generally exempt from income taxes and qualifying as a charitable organization for donors
government entity
A form of business that is similar to a for-profit corporation, but generally exempt from income taxes and qualifying as a charitable organization for donors
partnership
One of the three basic forms of a business, owned by stockholders who buy shares of stock in the business
nonprofit corporation
One of the three basic forms of a business, owned by stockholders who buy shares of stock in the business
S-corporation
One of the three basic forms of a business, owned by stockholders who buy shares of stock in the business
system
One of the three basic forms of a business, owned by stockholders who buy shares of stock in the business
limited liability company
One of the three basic forms of a business, owned by stockholders who buy shares of stock in the business
strategic planning
One of the three basic forms of a business, owned by stockholders who buy shares of stock in the business
corporation
One of the three basic forms of a business, owned by stockholders who buy shares of stock in the business
virtual assistant
One of the three basic forms of a business, owned by stockholders who buy shares of stock in the business
sole proprietorship
One of the three basic forms of a business, owned by stockholders who buy shares of stock in the business
government entity
One of the three basic forms of a business, owned by stockholders who buy shares of stock in the business
partnership
A self-employed administrative professional who works from a virtual office to provide off-site administrative and/or personal assistance to clients
nonprofit corporation
A self-employed administrative professional who works from a virtual office to provide off-site administrative and/or personal assistance to clients
S-corporation
A self-employed administrative professional who works from a virtual office to provide off-site administrative and/or personal assistance to clients
system
A self-employed administrative professional who works from a virtual office to provide off-site administrative and/or personal assistance to clients
limited liability company
A self-employed administrative professional who works from a virtual office to provide off-site administrative and/or personal assistance to clients
strategic planning
A self-employed administrative professional who works from a virtual office to provide off-site administrative and/or personal assistance to clients
corporation
A self-employed administrative professional who works from a virtual office to provide off-site administrative and/or personal assistance to clients
virtual assistant
A self-employed administrative professional who works from a virtual office to provide off-site administrative and/or personal assistance to clients
sole proprietorship
A self-employed administrative professional who works from a virtual office to provide off-site administrative and/or personal assistance to clients
government entity
A self-employed administrative professional who works from a virtual office to provide off-site administrative and/or personal assistance to clients
partnership
The process of defining an organization's long-term mission, assessing the current business environment, anticipating changes in the environment, and developing strategies for achieving the mission
nonprofit corporation
The process of defining an organization's long-term mission, assessing the current business environment, anticipating changes in the environment, and developing strategies for achieving the mission
S-corporation
The process of defining an organization's long-term mission, assessing the current business environment, anticipating changes in the environment, and developing strategies for achieving the mission
system
The process of defining an organization's long-term mission, assessing the current business environment, anticipating changes in the environment, and developing strategies for achieving the mission
limited liability company
The process of defining an organization's long-term mission, assessing the current business environment, anticipating changes in the environment, and developing strategies for achieving the mission
strategic planning
The process of defining an organization's long-term mission, assessing the current business environment, anticipating changes in the environment, and developing strategies for achieving the mission
corporation
The process of defining an organization's long-term mission, assessing the current business environment, anticipating changes in the environment, and developing strategies for achieving the mission
virtual assistant
The process of defining an organization's long-term mission, assessing the current business environment, anticipating changes in the environment, and developing strategies for achieving the mission
sole proprietorship
The process of defining an organization's long-term mission, assessing the current business environment, anticipating changes in the environment, and developing strategies for achieving the mission
government entity
The process of defining an organization's long-term mission, assessing the current business environment, anticipating changes in the environment, and developing strategies for achieving the mission
partnership
A form of business that combines the tax advantages of a partnership with the limited liability of a corporation
nonprofit corporation
A form of business that combines the tax advantages of a partnership with the limited liability of a corporation
S-corporation
A form of business that combines the tax advantages of a partnership with the limited liability of a corporation
system
A form of business that combines the tax advantages of a partnership with the limited liability of a corporation
limited liability company
A form of business that combines the tax advantages of a partnership with the limited liability of a corporation
strategic planning
A form of business that combines the tax advantages of a partnership with the limited liability of a corporation
corporation
A form of business that combines the tax advantages of a partnership with the limited liability of a corporation
virtual assistant
A form of business that combines the tax advantages of a partnership with the limited liability of a corporation
sole proprietorship
A form of business that combines the tax advantages of a partnership with the limited liability of a corporation
government entity
A form of business that combines the tax advantages of a partnership with the limited liability of a corporation
partnership
Question
Which skills do employers rank, in survey after survey, year after year, among the skills they look for most when hiring?

A) Collaboration
B) Communication
C) Problem-solving
D) Technical
Question
A lawyer or architect is an example of a:

A) subject-matter expert.
B) virtual assistant.
C) chief executive officer.
D) chief operating officer.
Question
One of the most common reasons that people fail to advance in their careers or are let go from their jobs is:

A) lack of technical skills.
B) lack of critical-thinking skills.
C) the inability to get along with others.
D) the failure to be productive.
Question
If your supervisor's name is Maya Aquino, the best way to address her is as:

A) Ms. Aquino.
B) Maya.
C) ma'am.
D) Any of the above
Question
Learning about the culture, structure, and management of the organization you work for will help you understand:

A) your position in the organization.
B) acceptable behaviors and actions.
C) what to expect.
D) All the above
Question
A legal or medical secretary needs:

A) a knowledge of legal or medical terminology.
B) a professional credential.
C) an understanding of procedures in that field.
D) Both A and C
Question
Which qualification is essential for an administrative professional to continue to succeed?

A) A high school diploma
B) Retraining
C) Continuing education
D) Both B and C
Question
A corporation is owned by:

A) an association of two or more people.
B) a board of directors.
C) shareholders.
D) an individual.
Question
A key function of management is:

A) planning.
B) organizing.
C) managing information.
D) All the above
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Deck 1: Entering the Workforce
1
A good way to describe the employer/employee relationship is as a cooperative effort.
True
2
Being productive on the job is not the same as being busy.
True
3
Technical skills are the ability to apply specialized knowledge and procedures to get a job done.
True
4
Administrative assistant is one of the largest occupations in the United States.
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Unlock for access to all 31 flashcards in this deck.
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k this deck
5
Administrative professionals need:

A) interpersonal skills.
B) communication skills.
C) a strong work ethic.
D) All the above
Unlock Deck
Unlock for access to all 31 flashcards in this deck.
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k this deck
6
Management and leadership are the same thing.
Unlock Deck
Unlock for access to all 31 flashcards in this deck.
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7
Most administrative professionals work in the service sector.
Unlock Deck
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8
In large organizations, the person(s) responsible for day-to-day operations are:

A) the chief operating officer.
B) the chief information officer.
C) managers at lower levels.
D) vice presidents.
Unlock Deck
Unlock for access to all 31 flashcards in this deck.
Unlock Deck
k this deck
9
A typical job responsibility of administrative professionals is:

A) relieving management of administrative detail.
B) doing Internet research.
C) managing projects.
D) All the above
Unlock Deck
Unlock for access to all 31 flashcards in this deck.
Unlock Deck
k this deck
10
Administrative associate is another term for an administrative professional.
Unlock Deck
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11
Administrative professionals do not need customer service skills.
Unlock Deck
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12
Large companies are usually under the control of a:

A) CEO.
B) board of directors.
C) COO.
D) CIO.
Unlock Deck
Unlock for access to all 31 flashcards in this deck.
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k this deck
13
Government projections predict that by 2043, the United States will have no racial majority.
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14
Having multiple generations in the workplace stifles creativity and innovation.
Unlock Deck
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15
Temporary employment:

A) may lead to a full-time job.
B) may offer opportunities for free training.
C) gives people more control over when and where they work.
D) All the above
Unlock Deck
Unlock for access to all 31 flashcards in this deck.
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16
Administrative professionals should only perform duties that are specifically listed in their job description.
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17
According to the U.S. Department of Labor, the fastest-growing occupation among administrative professionals from 2008 to 2018 will be legal secretary.
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18
The demand for temporary workers is declining.
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19
An organization's culture reflects the key values, beliefs, and attitudes that drive the organization and define its style of doing business.
Unlock Deck
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Unlock Deck
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20
Teamwork skills are good to have, but they are not required for administrative professionals.
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21
Which of the following is an expression of an organization's culture?

A) Dress code
B) Terminology
C) Organizational structure
D) Recruiting and hiring
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22
Match between columns
A type of corporation that has 75 or fewer stockholders
nonprofit corporation
A type of corporation that has 75 or fewer stockholders
S-corporation
A type of corporation that has 75 or fewer stockholders
system
A type of corporation that has 75 or fewer stockholders
limited liability company
A type of corporation that has 75 or fewer stockholders
strategic planning
A type of corporation that has 75 or fewer stockholders
corporation
A type of corporation that has 75 or fewer stockholders
virtual assistant
A type of corporation that has 75 or fewer stockholders
sole proprietorship
A type of corporation that has 75 or fewer stockholders
government entity
A type of corporation that has 75 or fewer stockholders
partnership
A group of independent but interrelated elements that make a unified whole, such as the departments or units in a business
nonprofit corporation
A group of independent but interrelated elements that make a unified whole, such as the departments or units in a business
S-corporation
A group of independent but interrelated elements that make a unified whole, such as the departments or units in a business
system
A group of independent but interrelated elements that make a unified whole, such as the departments or units in a business
limited liability company
A group of independent but interrelated elements that make a unified whole, such as the departments or units in a business
strategic planning
A group of independent but interrelated elements that make a unified whole, such as the departments or units in a business
corporation
A group of independent but interrelated elements that make a unified whole, such as the departments or units in a business
virtual assistant
A group of independent but interrelated elements that make a unified whole, such as the departments or units in a business
sole proprietorship
A group of independent but interrelated elements that make a unified whole, such as the departments or units in a business
government entity
A group of independent but interrelated elements that make a unified whole, such as the departments or units in a business
partnership
An office, department, or agency that carries out a function of state, local, or national government
nonprofit corporation
An office, department, or agency that carries out a function of state, local, or national government
S-corporation
An office, department, or agency that carries out a function of state, local, or national government
system
An office, department, or agency that carries out a function of state, local, or national government
limited liability company
An office, department, or agency that carries out a function of state, local, or national government
strategic planning
An office, department, or agency that carries out a function of state, local, or national government
corporation
An office, department, or agency that carries out a function of state, local, or national government
virtual assistant
An office, department, or agency that carries out a function of state, local, or national government
sole proprietorship
An office, department, or agency that carries out a function of state, local, or national government
government entity
An office, department, or agency that carries out a function of state, local, or national government
partnership
One of the three basic forms of a business, an association of two or more people as co-owners of a business
nonprofit corporation
One of the three basic forms of a business, an association of two or more people as co-owners of a business
S-corporation
One of the three basic forms of a business, an association of two or more people as co-owners of a business
system
One of the three basic forms of a business, an association of two or more people as co-owners of a business
limited liability company
One of the three basic forms of a business, an association of two or more people as co-owners of a business
strategic planning
One of the three basic forms of a business, an association of two or more people as co-owners of a business
corporation
One of the three basic forms of a business, an association of two or more people as co-owners of a business
virtual assistant
One of the three basic forms of a business, an association of two or more people as co-owners of a business
sole proprietorship
One of the three basic forms of a business, an association of two or more people as co-owners of a business
government entity
One of the three basic forms of a business, an association of two or more people as co-owners of a business
partnership
One of the three basic forms of a business, owned and controlled by an individual
nonprofit corporation
One of the three basic forms of a business, owned and controlled by an individual
S-corporation
One of the three basic forms of a business, owned and controlled by an individual
system
One of the three basic forms of a business, owned and controlled by an individual
limited liability company
One of the three basic forms of a business, owned and controlled by an individual
strategic planning
One of the three basic forms of a business, owned and controlled by an individual
corporation
One of the three basic forms of a business, owned and controlled by an individual
virtual assistant
One of the three basic forms of a business, owned and controlled by an individual
sole proprietorship
One of the three basic forms of a business, owned and controlled by an individual
government entity
One of the three basic forms of a business, owned and controlled by an individual
partnership
A form of business that is similar to a for-profit corporation, but generally exempt from income taxes and qualifying as a charitable organization for donors
nonprofit corporation
A form of business that is similar to a for-profit corporation, but generally exempt from income taxes and qualifying as a charitable organization for donors
S-corporation
A form of business that is similar to a for-profit corporation, but generally exempt from income taxes and qualifying as a charitable organization for donors
system
A form of business that is similar to a for-profit corporation, but generally exempt from income taxes and qualifying as a charitable organization for donors
limited liability company
A form of business that is similar to a for-profit corporation, but generally exempt from income taxes and qualifying as a charitable organization for donors
strategic planning
A form of business that is similar to a for-profit corporation, but generally exempt from income taxes and qualifying as a charitable organization for donors
corporation
A form of business that is similar to a for-profit corporation, but generally exempt from income taxes and qualifying as a charitable organization for donors
virtual assistant
A form of business that is similar to a for-profit corporation, but generally exempt from income taxes and qualifying as a charitable organization for donors
sole proprietorship
A form of business that is similar to a for-profit corporation, but generally exempt from income taxes and qualifying as a charitable organization for donors
government entity
A form of business that is similar to a for-profit corporation, but generally exempt from income taxes and qualifying as a charitable organization for donors
partnership
One of the three basic forms of a business, owned by stockholders who buy shares of stock in the business
nonprofit corporation
One of the three basic forms of a business, owned by stockholders who buy shares of stock in the business
S-corporation
One of the three basic forms of a business, owned by stockholders who buy shares of stock in the business
system
One of the three basic forms of a business, owned by stockholders who buy shares of stock in the business
limited liability company
One of the three basic forms of a business, owned by stockholders who buy shares of stock in the business
strategic planning
One of the three basic forms of a business, owned by stockholders who buy shares of stock in the business
corporation
One of the three basic forms of a business, owned by stockholders who buy shares of stock in the business
virtual assistant
One of the three basic forms of a business, owned by stockholders who buy shares of stock in the business
sole proprietorship
One of the three basic forms of a business, owned by stockholders who buy shares of stock in the business
government entity
One of the three basic forms of a business, owned by stockholders who buy shares of stock in the business
partnership
A self-employed administrative professional who works from a virtual office to provide off-site administrative and/or personal assistance to clients
nonprofit corporation
A self-employed administrative professional who works from a virtual office to provide off-site administrative and/or personal assistance to clients
S-corporation
A self-employed administrative professional who works from a virtual office to provide off-site administrative and/or personal assistance to clients
system
A self-employed administrative professional who works from a virtual office to provide off-site administrative and/or personal assistance to clients
limited liability company
A self-employed administrative professional who works from a virtual office to provide off-site administrative and/or personal assistance to clients
strategic planning
A self-employed administrative professional who works from a virtual office to provide off-site administrative and/or personal assistance to clients
corporation
A self-employed administrative professional who works from a virtual office to provide off-site administrative and/or personal assistance to clients
virtual assistant
A self-employed administrative professional who works from a virtual office to provide off-site administrative and/or personal assistance to clients
sole proprietorship
A self-employed administrative professional who works from a virtual office to provide off-site administrative and/or personal assistance to clients
government entity
A self-employed administrative professional who works from a virtual office to provide off-site administrative and/or personal assistance to clients
partnership
The process of defining an organization's long-term mission, assessing the current business environment, anticipating changes in the environment, and developing strategies for achieving the mission
nonprofit corporation
The process of defining an organization's long-term mission, assessing the current business environment, anticipating changes in the environment, and developing strategies for achieving the mission
S-corporation
The process of defining an organization's long-term mission, assessing the current business environment, anticipating changes in the environment, and developing strategies for achieving the mission
system
The process of defining an organization's long-term mission, assessing the current business environment, anticipating changes in the environment, and developing strategies for achieving the mission
limited liability company
The process of defining an organization's long-term mission, assessing the current business environment, anticipating changes in the environment, and developing strategies for achieving the mission
strategic planning
The process of defining an organization's long-term mission, assessing the current business environment, anticipating changes in the environment, and developing strategies for achieving the mission
corporation
The process of defining an organization's long-term mission, assessing the current business environment, anticipating changes in the environment, and developing strategies for achieving the mission
virtual assistant
The process of defining an organization's long-term mission, assessing the current business environment, anticipating changes in the environment, and developing strategies for achieving the mission
sole proprietorship
The process of defining an organization's long-term mission, assessing the current business environment, anticipating changes in the environment, and developing strategies for achieving the mission
government entity
The process of defining an organization's long-term mission, assessing the current business environment, anticipating changes in the environment, and developing strategies for achieving the mission
partnership
A form of business that combines the tax advantages of a partnership with the limited liability of a corporation
nonprofit corporation
A form of business that combines the tax advantages of a partnership with the limited liability of a corporation
S-corporation
A form of business that combines the tax advantages of a partnership with the limited liability of a corporation
system
A form of business that combines the tax advantages of a partnership with the limited liability of a corporation
limited liability company
A form of business that combines the tax advantages of a partnership with the limited liability of a corporation
strategic planning
A form of business that combines the tax advantages of a partnership with the limited liability of a corporation
corporation
A form of business that combines the tax advantages of a partnership with the limited liability of a corporation
virtual assistant
A form of business that combines the tax advantages of a partnership with the limited liability of a corporation
sole proprietorship
A form of business that combines the tax advantages of a partnership with the limited liability of a corporation
government entity
A form of business that combines the tax advantages of a partnership with the limited liability of a corporation
partnership
Unlock Deck
Unlock for access to all 31 flashcards in this deck.
Unlock Deck
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23
Which skills do employers rank, in survey after survey, year after year, among the skills they look for most when hiring?

A) Collaboration
B) Communication
C) Problem-solving
D) Technical
Unlock Deck
Unlock for access to all 31 flashcards in this deck.
Unlock Deck
k this deck
24
A lawyer or architect is an example of a:

A) subject-matter expert.
B) virtual assistant.
C) chief executive officer.
D) chief operating officer.
Unlock Deck
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25
One of the most common reasons that people fail to advance in their careers or are let go from their jobs is:

A) lack of technical skills.
B) lack of critical-thinking skills.
C) the inability to get along with others.
D) the failure to be productive.
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26
If your supervisor's name is Maya Aquino, the best way to address her is as:

A) Ms. Aquino.
B) Maya.
C) ma'am.
D) Any of the above
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27
Learning about the culture, structure, and management of the organization you work for will help you understand:

A) your position in the organization.
B) acceptable behaviors and actions.
C) what to expect.
D) All the above
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28
A legal or medical secretary needs:

A) a knowledge of legal or medical terminology.
B) a professional credential.
C) an understanding of procedures in that field.
D) Both A and C
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29
Which qualification is essential for an administrative professional to continue to succeed?

A) A high school diploma
B) Retraining
C) Continuing education
D) Both B and C
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30
A corporation is owned by:

A) an association of two or more people.
B) a board of directors.
C) shareholders.
D) an individual.
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31
A key function of management is:

A) planning.
B) organizing.
C) managing information.
D) All the above
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Unlock Deck
Unlock for access to all 31 flashcards in this deck.