Deck 8: Communicating With Technology

Question 1

A fax machine copies or scans a document containing text or pictures and sends the image to a destination fax machine, printer, or computer.

Answer 1

True

Question 2

Two or more telephones, computers, or other devices connected for purposes of communicating and sharing resources is a(n) :

A) firewall.
B) network.
C) analog network.
D) All the above

Answer 2

B

Question 3

To observe proper cell phone etiquette, you should turn off your cell phone or use the silent alert setting in one-on-one interactions and during meetings, classes, and other public events.

Answer 3

True

Question 4

The transmission of electronic information (text, data, voice, video, and images) from one location to another is:

A) telecommunications.
B) phishing.
C) spamming.
D) telephony.

Question 5

The next generation of the web involves smarter browsers.

Question 6

An unaware employee can be an organization's greatest weakness when it comes to data security.

Question 7

As an administrative professional, you may be expected to screen incoming calls for your supervisor.

Question 8

When leaving a voice message, include a number where you can be reached but do not give your name for security reasons.

Question 9

Screencasts are used in business to show clients how to use a product or service.

Question 10

Email messages can be used to transfer files via a network as email attachments.

Question 11

An intelligent mobile hotspot is:

A) a portable Internet connection.
B) can keep devices connected all the time.
C) can be a smartphone feature.
D) All the above

Question 12

A network that covers a small geographical area is known as a:

A) LAN.
B) MAN.
C) WAN.
D) All the above

Question 13

Instant messaging is quick and easy to use, and just as with email messages, the content of the message is private and secure.

Question 14

When planning a business call, you should be aware of the time zone differences for the caller and the recipient.

Question 15

You should not use passwords that are based on personal information that can be easily accessed or guessed.

Question 16

Businesses do not use public blogs to create forums for exchanging product information.

Question 17

The content of a wiki entry can be edited by the person who posted the entry or by the wiki administrator but not by others who read the entry.

Question 18

A WAN is a network that links computers, printers, and other devices:

A) within a single office building.
B) within several nearby buildings.
C) across a city or region.
D) across a large geographical area.

Question 19

Cyber criminals rarely target organizations.

Question 20

In a video conference, two or more people located in separate geographical areas communicate by exchanging text messages.

Question 21

The most popular workplace collaboration tool is:

A) screencasting.
B) social media.
C) video conferencing.
D) email.

Question 22

Web 2.0:

A) does not exist.
B) is a more interactive version of the web.
C) capitalizes on data mining.
D) All the above

Question 23

Which of the following offers a way to collaborate?

A) It blogs
B) Wiki
C) Social media
D) All the above

Question 24

If you receive an email that at first appears to be from your bank but later you determine that it was scam, this is an example of:

A) spear phishing.
B) VPN.
C) phishing.
D) passphrase hacking.

Question 26

When taking a telephone message for someone, include:

A) the caller's name and telephone number.
B) the date and time of the call.
C) the exact message.
D) All the above

Question 27

Businesses often use ________ to provide product information, advertise, and gather data from specific groups.

A) VPN
B) social networks
C) two-factor authentication
D) spear phishing

Question 28

Cloud computing involves:

A) storing files remotely.
B) allowing access to files from any device with Internet access.
C) running software applications remotely.
D) All the above

Question 29

When your business telephone rings:

A) do not answer before the third ring.
B) answer by identifying your company or department and giving your name.
C) do not offer to transfer the caller to someone else who can help the caller.
D) answer in a brisk, impatient tone to let the caller know you are busy.

Question 30

Web 3.0:

A) analyzes information from different viewpoints.
B) condenses information into something more usable.
C) involves the World Wide Web as one large database.
D) All the above

Question 31

For the security of your computer data:

A) it is not important to make backup copies of the data.
B) you should keep your password written in a place that is easy to find.
C) you should update and run antivirus software regularly.
D) you should not install a firewall.