Deck 14: Ongoing Processional Development

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Question
A mature leader

A) is offended by criticism
B) does not share credit for work with others
C) admits mistakes he or she makes
D) all the above
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Question
Completion of a formal learning program is often recognized with a grade, diploma, or certificate.
Question
All professional development training provided by employers is optional for the employees.
Question
Effective company goals are

A) focused
B) realistic
C) measurable
D) all the above
Question
Acquiring news skills and knowledge is not important for workers because business practices and procedures seldom change.
Question
On-the-job training may be done as part of an orientation or learning period for new employees.
Question
Leaders must make decisions about how employees and money, equipment, or other resources will be used to complete work.
Question
Only employees in management positions need leadership skills.
Question
Some government offices or agencies provide training classes that are valuable for professional development.
Question
The leadership style in which employees (followers) make the decisions about how to accomplish the company's goals is

A) autocratic leadership style
B) democratic leadership style
C) delegative leadership style
D) none of the above
Question
Only learning that takes place in a formal learning environment is valuable for professional development.
Question
Committees are always made up of employees from the same department.
Question
Technical schools do not offer training programs that focus on practical workplace skills.
Question
Experience involves doing a task or taking part in an activity rather than just reading about it or watching others.
Question
Team leaders often direct a smaller group of employees within a department.
Question
Some professional associations publish newsletters or articles and provide seminars or classes that help members keep up to date on current issues or regulations.
Question
The leadership style that works best when the leader and the other employees have the knowledge or skills needed to make decisions is

A) autocratic leadership style
B) democratic leadership style
C) delegative leadership style
D) none of the above
Question
Good leaders are not concerned about following ethical standards and treating others fairly.
Question
The leadership style in which all decisions are made by the leader is

A) autocratic leadership style
B) democratic leadership style
C) delegative leadership style
D) none of the above
Question
Company managers create plans for achieving the company's goals.
Question
Acquiring new skills or knowledge in a structured setting is called

A) formal learning
B) informal learning
C) nonformal learning
D) none of the above
Question
Which of the following is an example of formal learning?

A) taking a college class
B) reading a blog
C) talking with a coworker
D) all the above
Question
Cross training employees

A) is teaching them how to do other jobs for their company
B) is not valuable to the company
C) makes them more valuable to the company
D) both A and C
Question
To be effective in delegating tasks

A) delegate to a person who has the skills and knowledge to do the task.
B) give clear directions or guidelines for the task
C) provide the needed resources
D) all of the above
Question
The leadership strategy in which the leader models the behavior he or she wants employees to exhibit is

A) communicating effectively
B) delegating
C) motivating
D) leading by example
Question
Match between columns
The act of directing people and using resources to accomplish goals
leadership
The act of directing people and using resources to accomplish goals
delegate
The act of directing people and using resources to accomplish goals
trait
The act of directing people and using resources to accomplish goals
democratic
The act of directing people and using resources to accomplish goals
management
The act of directing people and using resources to accomplish goals
vision
The act of directing people and using resources to accomplish goals
autocrat
The act of directing people and using resources to accomplish goals
motivate
The act of directing people and using resources to accomplish goals
altruism
The act of directing people and using resources to accomplish goals
humility
The act of directing people and using resources to accomplish goals
learning
The act of directing people and using resources to accomplish goals
webinar
The act of directing people and using resources to accomplish goals
mentor
The act of directing people and using resources to accomplish goals
seminar
Someone who holds complete authority in a situation
leadership
Someone who holds complete authority in a situation
delegate
Someone who holds complete authority in a situation
trait
Someone who holds complete authority in a situation
democratic
Someone who holds complete authority in a situation
management
Someone who holds complete authority in a situation
vision
Someone who holds complete authority in a situation
autocrat
Someone who holds complete authority in a situation
motivate
Someone who holds complete authority in a situation
altruism
Someone who holds complete authority in a situation
humility
Someone who holds complete authority in a situation
learning
Someone who holds complete authority in a situation
webinar
Someone who holds complete authority in a situation
mentor
Someone who holds complete authority in a situation
seminar
A mental image of what something will or could be in the future
leadership
A mental image of what something will or could be in the future
delegate
A mental image of what something will or could be in the future
trait
A mental image of what something will or could be in the future
democratic
A mental image of what something will or could be in the future
management
A mental image of what something will or could be in the future
vision
A mental image of what something will or could be in the future
autocrat
A mental image of what something will or could be in the future
motivate
A mental image of what something will or could be in the future
altruism
A mental image of what something will or could be in the future
humility
A mental image of what something will or could be in the future
learning
A mental image of what something will or could be in the future
webinar
A mental image of what something will or could be in the future
mentor
A mental image of what something will or could be in the future
seminar
Provide an incentive or inspire others to take action
leadership
Provide an incentive or inspire others to take action
delegate
Provide an incentive or inspire others to take action
trait
Provide an incentive or inspire others to take action
democratic
Provide an incentive or inspire others to take action
management
Provide an incentive or inspire others to take action
vision
Provide an incentive or inspire others to take action
autocrat
Provide an incentive or inspire others to take action
motivate
Provide an incentive or inspire others to take action
altruism
Provide an incentive or inspire others to take action
humility
Provide an incentive or inspire others to take action
learning
Provide an incentive or inspire others to take action
webinar
Provide an incentive or inspire others to take action
mentor
Provide an incentive or inspire others to take action
seminar
Unselfish concern or work for the benefit of others
leadership
Unselfish concern or work for the benefit of others
delegate
Unselfish concern or work for the benefit of others
trait
Unselfish concern or work for the benefit of others
democratic
Unselfish concern or work for the benefit of others
management
Unselfish concern or work for the benefit of others
vision
Unselfish concern or work for the benefit of others
autocrat
Unselfish concern or work for the benefit of others
motivate
Unselfish concern or work for the benefit of others
altruism
Unselfish concern or work for the benefit of others
humility
Unselfish concern or work for the benefit of others
learning
Unselfish concern or work for the benefit of others
webinar
Unselfish concern or work for the benefit of others
mentor
Unselfish concern or work for the benefit of others
seminar
Web-based seminar conducted over the Internet
leadership
Web-based seminar conducted over the Internet
delegate
Web-based seminar conducted over the Internet
trait
Web-based seminar conducted over the Internet
democratic
Web-based seminar conducted over the Internet
management
Web-based seminar conducted over the Internet
vision
Web-based seminar conducted over the Internet
autocrat
Web-based seminar conducted over the Internet
motivate
Web-based seminar conducted over the Internet
altruism
Web-based seminar conducted over the Internet
humility
Web-based seminar conducted over the Internet
learning
Web-based seminar conducted over the Internet
webinar
Web-based seminar conducted over the Internet
mentor
Web-based seminar conducted over the Internet
seminar
Formal presentation by a speaker followed by activities or discussion among the listeners
leadership
Formal presentation by a speaker followed by activities or discussion among the listeners
delegate
Formal presentation by a speaker followed by activities or discussion among the listeners
trait
Formal presentation by a speaker followed by activities or discussion among the listeners
democratic
Formal presentation by a speaker followed by activities or discussion among the listeners
management
Formal presentation by a speaker followed by activities or discussion among the listeners
vision
Formal presentation by a speaker followed by activities or discussion among the listeners
autocrat
Formal presentation by a speaker followed by activities or discussion among the listeners
motivate
Formal presentation by a speaker followed by activities or discussion among the listeners
altruism
Formal presentation by a speaker followed by activities or discussion among the listeners
humility
Formal presentation by a speaker followed by activities or discussion among the listeners
learning
Formal presentation by a speaker followed by activities or discussion among the listeners
webinar
Formal presentation by a speaker followed by activities or discussion among the listeners
mentor
Formal presentation by a speaker followed by activities or discussion among the listeners
seminar
Affording equal rights to all
leadership
Affording equal rights to all
delegate
Affording equal rights to all
trait
Affording equal rights to all
democratic
Affording equal rights to all
management
Affording equal rights to all
vision
Affording equal rights to all
autocrat
Affording equal rights to all
motivate
Affording equal rights to all
altruism
Affording equal rights to all
humility
Affording equal rights to all
learning
Affording equal rights to all
webinar
Affording equal rights to all
mentor
Affording equal rights to all
seminar
Authorize another person to speak or act for you
leadership
Authorize another person to speak or act for you
delegate
Authorize another person to speak or act for you
trait
Authorize another person to speak or act for you
democratic
Authorize another person to speak or act for you
management
Authorize another person to speak or act for you
vision
Authorize another person to speak or act for you
autocrat
Authorize another person to speak or act for you
motivate
Authorize another person to speak or act for you
altruism
Authorize another person to speak or act for you
humility
Authorize another person to speak or act for you
learning
Authorize another person to speak or act for you
webinar
Authorize another person to speak or act for you
mentor
Authorize another person to speak or act for you
seminar
A distinguishing characteristic or quality
leadership
A distinguishing characteristic or quality
delegate
A distinguishing characteristic or quality
trait
A distinguishing characteristic or quality
democratic
A distinguishing characteristic or quality
management
A distinguishing characteristic or quality
vision
A distinguishing characteristic or quality
autocrat
A distinguishing characteristic or quality
motivate
A distinguishing characteristic or quality
altruism
A distinguishing characteristic or quality
humility
A distinguishing characteristic or quality
learning
A distinguishing characteristic or quality
webinar
A distinguishing characteristic or quality
mentor
A distinguishing characteristic or quality
seminar
Acquiring new knowledge or developing skills or behaviors
leadership
Acquiring new knowledge or developing skills or behaviors
delegate
Acquiring new knowledge or developing skills or behaviors
trait
Acquiring new knowledge or developing skills or behaviors
democratic
Acquiring new knowledge or developing skills or behaviors
management
Acquiring new knowledge or developing skills or behaviors
vision
Acquiring new knowledge or developing skills or behaviors
autocrat
Acquiring new knowledge or developing skills or behaviors
motivate
Acquiring new knowledge or developing skills or behaviors
altruism
Acquiring new knowledge or developing skills or behaviors
humility
Acquiring new knowledge or developing skills or behaviors
learning
Acquiring new knowledge or developing skills or behaviors
webinar
Acquiring new knowledge or developing skills or behaviors
mentor
Acquiring new knowledge or developing skills or behaviors
seminar
The act of guiding or directing others
leadership
The act of guiding or directing others
delegate
The act of guiding or directing others
trait
The act of guiding or directing others
democratic
The act of guiding or directing others
management
The act of guiding or directing others
vision
The act of guiding or directing others
autocrat
The act of guiding or directing others
motivate
The act of guiding or directing others
altruism
The act of guiding or directing others
humility
The act of guiding or directing others
learning
The act of guiding or directing others
webinar
The act of guiding or directing others
mentor
The act of guiding or directing others
seminar
The state of being modest and respectful of others
leadership
The state of being modest and respectful of others
delegate
The state of being modest and respectful of others
trait
The state of being modest and respectful of others
democratic
The state of being modest and respectful of others
management
The state of being modest and respectful of others
vision
The state of being modest and respectful of others
autocrat
The state of being modest and respectful of others
motivate
The state of being modest and respectful of others
altruism
The state of being modest and respectful of others
humility
The state of being modest and respectful of others
learning
The state of being modest and respectful of others
webinar
The state of being modest and respectful of others
mentor
The state of being modest and respectful of others
seminar
Someone who gives advice and shares knowledge and experience to help another person
leadership
Someone who gives advice and shares knowledge and experience to help another person
delegate
Someone who gives advice and shares knowledge and experience to help another person
trait
Someone who gives advice and shares knowledge and experience to help another person
democratic
Someone who gives advice and shares knowledge and experience to help another person
management
Someone who gives advice and shares knowledge and experience to help another person
vision
Someone who gives advice and shares knowledge and experience to help another person
autocrat
Someone who gives advice and shares knowledge and experience to help another person
motivate
Someone who gives advice and shares knowledge and experience to help another person
altruism
Someone who gives advice and shares knowledge and experience to help another person
humility
Someone who gives advice and shares knowledge and experience to help another person
learning
Someone who gives advice and shares knowledge and experience to help another person
webinar
Someone who gives advice and shares knowledge and experience to help another person
mentor
Someone who gives advice and shares knowledge and experience to help another person
seminar
Question
Careful managers verify details before sharing them with employers by making sure their messages are

A) correct
B) concise
C) complete
D) correct
Question
To be effective in delegating tasks,

A) delegate to someone who has never done the task before
B) give limited directions or guidelines so that the person can figure it out on their own
C) give the person authority to complete the task
D) share the credit with the person to whom you delegate the task
Question
Certifications

A) do not typically require passing an exam
B) typically require completing classes or a degree program
C) do not require related work experience
D) both A and C
Question
A respectful person who does not consider themselves superior to others possesses

A) character
B) integrity
C) humility
D) vision
Question
Which of the following is a source of information for informal learning?

A) books and newspapers
B) online articles
C) videos and podcasts
D) all the above
Question
Reading an article online to learn new information is an example of

A) formal learning
B) informal learning
C) nonformal learning
D) none of the above
Question
The basic values and principles reflected in a person's behavior is

A) character
B) integrity
C) humility
D) ethics
Question
Communicating in a courteous way

A) means using messages that conform to the expected polite, considerate behavior of the business world
B) does not involve discussing sensitive or confidential issues with employees in private
C) helps build goodwill among managers and employees
D) both A and C
Question
Employees may be motivated by

A) intangible rewards, such as money
B) tangible rewards, such as recognition or personal satisfaction
C) artistic expression or altruism
D) all the above
Question
Which of the following is NOT an example of a tangible reward

A) paid time off
B) Health insurance
C) recognition for a job well done
D) all the above
Question
Someone who gives advice and shares knowledge and experience informally to help another person is a

A) class instructor
B) cross-training supervisor
C) mentor
D) none of the above
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Deck 14: Ongoing Processional Development
1
A mature leader

A) is offended by criticism
B) does not share credit for work with others
C) admits mistakes he or she makes
D) all the above
C
2
Completion of a formal learning program is often recognized with a grade, diploma, or certificate.
True
3
All professional development training provided by employers is optional for the employees.
False
4
Effective company goals are

A) focused
B) realistic
C) measurable
D) all the above
Unlock Deck
Unlock for access to all 37 flashcards in this deck.
Unlock Deck
k this deck
5
Acquiring news skills and knowledge is not important for workers because business practices and procedures seldom change.
Unlock Deck
Unlock for access to all 37 flashcards in this deck.
Unlock Deck
k this deck
6
On-the-job training may be done as part of an orientation or learning period for new employees.
Unlock Deck
Unlock for access to all 37 flashcards in this deck.
Unlock Deck
k this deck
7
Leaders must make decisions about how employees and money, equipment, or other resources will be used to complete work.
Unlock Deck
Unlock for access to all 37 flashcards in this deck.
Unlock Deck
k this deck
8
Only employees in management positions need leadership skills.
Unlock Deck
Unlock for access to all 37 flashcards in this deck.
Unlock Deck
k this deck
9
Some government offices or agencies provide training classes that are valuable for professional development.
Unlock Deck
Unlock for access to all 37 flashcards in this deck.
Unlock Deck
k this deck
10
The leadership style in which employees (followers) make the decisions about how to accomplish the company's goals is

A) autocratic leadership style
B) democratic leadership style
C) delegative leadership style
D) none of the above
Unlock Deck
Unlock for access to all 37 flashcards in this deck.
Unlock Deck
k this deck
11
Only learning that takes place in a formal learning environment is valuable for professional development.
Unlock Deck
Unlock for access to all 37 flashcards in this deck.
Unlock Deck
k this deck
12
Committees are always made up of employees from the same department.
Unlock Deck
Unlock for access to all 37 flashcards in this deck.
Unlock Deck
k this deck
13
Technical schools do not offer training programs that focus on practical workplace skills.
Unlock Deck
Unlock for access to all 37 flashcards in this deck.
Unlock Deck
k this deck
14
Experience involves doing a task or taking part in an activity rather than just reading about it or watching others.
Unlock Deck
Unlock for access to all 37 flashcards in this deck.
Unlock Deck
k this deck
15
Team leaders often direct a smaller group of employees within a department.
Unlock Deck
Unlock for access to all 37 flashcards in this deck.
Unlock Deck
k this deck
16
Some professional associations publish newsletters or articles and provide seminars or classes that help members keep up to date on current issues or regulations.
Unlock Deck
Unlock for access to all 37 flashcards in this deck.
Unlock Deck
k this deck
17
The leadership style that works best when the leader and the other employees have the knowledge or skills needed to make decisions is

A) autocratic leadership style
B) democratic leadership style
C) delegative leadership style
D) none of the above
Unlock Deck
Unlock for access to all 37 flashcards in this deck.
Unlock Deck
k this deck
18
Good leaders are not concerned about following ethical standards and treating others fairly.
Unlock Deck
Unlock for access to all 37 flashcards in this deck.
Unlock Deck
k this deck
19
The leadership style in which all decisions are made by the leader is

A) autocratic leadership style
B) democratic leadership style
C) delegative leadership style
D) none of the above
Unlock Deck
Unlock for access to all 37 flashcards in this deck.
Unlock Deck
k this deck
20
Company managers create plans for achieving the company's goals.
Unlock Deck
Unlock for access to all 37 flashcards in this deck.
Unlock Deck
k this deck
21
Acquiring new skills or knowledge in a structured setting is called

A) formal learning
B) informal learning
C) nonformal learning
D) none of the above
Unlock Deck
Unlock for access to all 37 flashcards in this deck.
Unlock Deck
k this deck
22
Which of the following is an example of formal learning?

A) taking a college class
B) reading a blog
C) talking with a coworker
D) all the above
Unlock Deck
Unlock for access to all 37 flashcards in this deck.
Unlock Deck
k this deck
23
Cross training employees

A) is teaching them how to do other jobs for their company
B) is not valuable to the company
C) makes them more valuable to the company
D) both A and C
Unlock Deck
Unlock for access to all 37 flashcards in this deck.
Unlock Deck
k this deck
24
To be effective in delegating tasks

A) delegate to a person who has the skills and knowledge to do the task.
B) give clear directions or guidelines for the task
C) provide the needed resources
D) all of the above
Unlock Deck
Unlock for access to all 37 flashcards in this deck.
Unlock Deck
k this deck
25
The leadership strategy in which the leader models the behavior he or she wants employees to exhibit is

A) communicating effectively
B) delegating
C) motivating
D) leading by example
Unlock Deck
Unlock for access to all 37 flashcards in this deck.
Unlock Deck
k this deck
26
Match between columns
The act of directing people and using resources to accomplish goals
leadership
The act of directing people and using resources to accomplish goals
delegate
The act of directing people and using resources to accomplish goals
trait
The act of directing people and using resources to accomplish goals
democratic
The act of directing people and using resources to accomplish goals
management
The act of directing people and using resources to accomplish goals
vision
The act of directing people and using resources to accomplish goals
autocrat
The act of directing people and using resources to accomplish goals
motivate
The act of directing people and using resources to accomplish goals
altruism
The act of directing people and using resources to accomplish goals
humility
The act of directing people and using resources to accomplish goals
learning
The act of directing people and using resources to accomplish goals
webinar
The act of directing people and using resources to accomplish goals
mentor
The act of directing people and using resources to accomplish goals
seminar
Someone who holds complete authority in a situation
leadership
Someone who holds complete authority in a situation
delegate
Someone who holds complete authority in a situation
trait
Someone who holds complete authority in a situation
democratic
Someone who holds complete authority in a situation
management
Someone who holds complete authority in a situation
vision
Someone who holds complete authority in a situation
autocrat
Someone who holds complete authority in a situation
motivate
Someone who holds complete authority in a situation
altruism
Someone who holds complete authority in a situation
humility
Someone who holds complete authority in a situation
learning
Someone who holds complete authority in a situation
webinar
Someone who holds complete authority in a situation
mentor
Someone who holds complete authority in a situation
seminar
A mental image of what something will or could be in the future
leadership
A mental image of what something will or could be in the future
delegate
A mental image of what something will or could be in the future
trait
A mental image of what something will or could be in the future
democratic
A mental image of what something will or could be in the future
management
A mental image of what something will or could be in the future
vision
A mental image of what something will or could be in the future
autocrat
A mental image of what something will or could be in the future
motivate
A mental image of what something will or could be in the future
altruism
A mental image of what something will or could be in the future
humility
A mental image of what something will or could be in the future
learning
A mental image of what something will or could be in the future
webinar
A mental image of what something will or could be in the future
mentor
A mental image of what something will or could be in the future
seminar
Provide an incentive or inspire others to take action
leadership
Provide an incentive or inspire others to take action
delegate
Provide an incentive or inspire others to take action
trait
Provide an incentive or inspire others to take action
democratic
Provide an incentive or inspire others to take action
management
Provide an incentive or inspire others to take action
vision
Provide an incentive or inspire others to take action
autocrat
Provide an incentive or inspire others to take action
motivate
Provide an incentive or inspire others to take action
altruism
Provide an incentive or inspire others to take action
humility
Provide an incentive or inspire others to take action
learning
Provide an incentive or inspire others to take action
webinar
Provide an incentive or inspire others to take action
mentor
Provide an incentive or inspire others to take action
seminar
Unselfish concern or work for the benefit of others
leadership
Unselfish concern or work for the benefit of others
delegate
Unselfish concern or work for the benefit of others
trait
Unselfish concern or work for the benefit of others
democratic
Unselfish concern or work for the benefit of others
management
Unselfish concern or work for the benefit of others
vision
Unselfish concern or work for the benefit of others
autocrat
Unselfish concern or work for the benefit of others
motivate
Unselfish concern or work for the benefit of others
altruism
Unselfish concern or work for the benefit of others
humility
Unselfish concern or work for the benefit of others
learning
Unselfish concern or work for the benefit of others
webinar
Unselfish concern or work for the benefit of others
mentor
Unselfish concern or work for the benefit of others
seminar
Web-based seminar conducted over the Internet
leadership
Web-based seminar conducted over the Internet
delegate
Web-based seminar conducted over the Internet
trait
Web-based seminar conducted over the Internet
democratic
Web-based seminar conducted over the Internet
management
Web-based seminar conducted over the Internet
vision
Web-based seminar conducted over the Internet
autocrat
Web-based seminar conducted over the Internet
motivate
Web-based seminar conducted over the Internet
altruism
Web-based seminar conducted over the Internet
humility
Web-based seminar conducted over the Internet
learning
Web-based seminar conducted over the Internet
webinar
Web-based seminar conducted over the Internet
mentor
Web-based seminar conducted over the Internet
seminar
Formal presentation by a speaker followed by activities or discussion among the listeners
leadership
Formal presentation by a speaker followed by activities or discussion among the listeners
delegate
Formal presentation by a speaker followed by activities or discussion among the listeners
trait
Formal presentation by a speaker followed by activities or discussion among the listeners
democratic
Formal presentation by a speaker followed by activities or discussion among the listeners
management
Formal presentation by a speaker followed by activities or discussion among the listeners
vision
Formal presentation by a speaker followed by activities or discussion among the listeners
autocrat
Formal presentation by a speaker followed by activities or discussion among the listeners
motivate
Formal presentation by a speaker followed by activities or discussion among the listeners
altruism
Formal presentation by a speaker followed by activities or discussion among the listeners
humility
Formal presentation by a speaker followed by activities or discussion among the listeners
learning
Formal presentation by a speaker followed by activities or discussion among the listeners
webinar
Formal presentation by a speaker followed by activities or discussion among the listeners
mentor
Formal presentation by a speaker followed by activities or discussion among the listeners
seminar
Affording equal rights to all
leadership
Affording equal rights to all
delegate
Affording equal rights to all
trait
Affording equal rights to all
democratic
Affording equal rights to all
management
Affording equal rights to all
vision
Affording equal rights to all
autocrat
Affording equal rights to all
motivate
Affording equal rights to all
altruism
Affording equal rights to all
humility
Affording equal rights to all
learning
Affording equal rights to all
webinar
Affording equal rights to all
mentor
Affording equal rights to all
seminar
Authorize another person to speak or act for you
leadership
Authorize another person to speak or act for you
delegate
Authorize another person to speak or act for you
trait
Authorize another person to speak or act for you
democratic
Authorize another person to speak or act for you
management
Authorize another person to speak or act for you
vision
Authorize another person to speak or act for you
autocrat
Authorize another person to speak or act for you
motivate
Authorize another person to speak or act for you
altruism
Authorize another person to speak or act for you
humility
Authorize another person to speak or act for you
learning
Authorize another person to speak or act for you
webinar
Authorize another person to speak or act for you
mentor
Authorize another person to speak or act for you
seminar
A distinguishing characteristic or quality
leadership
A distinguishing characteristic or quality
delegate
A distinguishing characteristic or quality
trait
A distinguishing characteristic or quality
democratic
A distinguishing characteristic or quality
management
A distinguishing characteristic or quality
vision
A distinguishing characteristic or quality
autocrat
A distinguishing characteristic or quality
motivate
A distinguishing characteristic or quality
altruism
A distinguishing characteristic or quality
humility
A distinguishing characteristic or quality
learning
A distinguishing characteristic or quality
webinar
A distinguishing characteristic or quality
mentor
A distinguishing characteristic or quality
seminar
Acquiring new knowledge or developing skills or behaviors
leadership
Acquiring new knowledge or developing skills or behaviors
delegate
Acquiring new knowledge or developing skills or behaviors
trait
Acquiring new knowledge or developing skills or behaviors
democratic
Acquiring new knowledge or developing skills or behaviors
management
Acquiring new knowledge or developing skills or behaviors
vision
Acquiring new knowledge or developing skills or behaviors
autocrat
Acquiring new knowledge or developing skills or behaviors
motivate
Acquiring new knowledge or developing skills or behaviors
altruism
Acquiring new knowledge or developing skills or behaviors
humility
Acquiring new knowledge or developing skills or behaviors
learning
Acquiring new knowledge or developing skills or behaviors
webinar
Acquiring new knowledge or developing skills or behaviors
mentor
Acquiring new knowledge or developing skills or behaviors
seminar
The act of guiding or directing others
leadership
The act of guiding or directing others
delegate
The act of guiding or directing others
trait
The act of guiding or directing others
democratic
The act of guiding or directing others
management
The act of guiding or directing others
vision
The act of guiding or directing others
autocrat
The act of guiding or directing others
motivate
The act of guiding or directing others
altruism
The act of guiding or directing others
humility
The act of guiding or directing others
learning
The act of guiding or directing others
webinar
The act of guiding or directing others
mentor
The act of guiding or directing others
seminar
The state of being modest and respectful of others
leadership
The state of being modest and respectful of others
delegate
The state of being modest and respectful of others
trait
The state of being modest and respectful of others
democratic
The state of being modest and respectful of others
management
The state of being modest and respectful of others
vision
The state of being modest and respectful of others
autocrat
The state of being modest and respectful of others
motivate
The state of being modest and respectful of others
altruism
The state of being modest and respectful of others
humility
The state of being modest and respectful of others
learning
The state of being modest and respectful of others
webinar
The state of being modest and respectful of others
mentor
The state of being modest and respectful of others
seminar
Someone who gives advice and shares knowledge and experience to help another person
leadership
Someone who gives advice and shares knowledge and experience to help another person
delegate
Someone who gives advice and shares knowledge and experience to help another person
trait
Someone who gives advice and shares knowledge and experience to help another person
democratic
Someone who gives advice and shares knowledge and experience to help another person
management
Someone who gives advice and shares knowledge and experience to help another person
vision
Someone who gives advice and shares knowledge and experience to help another person
autocrat
Someone who gives advice and shares knowledge and experience to help another person
motivate
Someone who gives advice and shares knowledge and experience to help another person
altruism
Someone who gives advice and shares knowledge and experience to help another person
humility
Someone who gives advice and shares knowledge and experience to help another person
learning
Someone who gives advice and shares knowledge and experience to help another person
webinar
Someone who gives advice and shares knowledge and experience to help another person
mentor
Someone who gives advice and shares knowledge and experience to help another person
seminar
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27
Careful managers verify details before sharing them with employers by making sure their messages are

A) correct
B) concise
C) complete
D) correct
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28
To be effective in delegating tasks,

A) delegate to someone who has never done the task before
B) give limited directions or guidelines so that the person can figure it out on their own
C) give the person authority to complete the task
D) share the credit with the person to whom you delegate the task
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Unlock for access to all 37 flashcards in this deck.
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29
Certifications

A) do not typically require passing an exam
B) typically require completing classes or a degree program
C) do not require related work experience
D) both A and C
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30
A respectful person who does not consider themselves superior to others possesses

A) character
B) integrity
C) humility
D) vision
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31
Which of the following is a source of information for informal learning?

A) books and newspapers
B) online articles
C) videos and podcasts
D) all the above
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Unlock for access to all 37 flashcards in this deck.
Unlock Deck
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32
Reading an article online to learn new information is an example of

A) formal learning
B) informal learning
C) nonformal learning
D) none of the above
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33
The basic values and principles reflected in a person's behavior is

A) character
B) integrity
C) humility
D) ethics
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34
Communicating in a courteous way

A) means using messages that conform to the expected polite, considerate behavior of the business world
B) does not involve discussing sensitive or confidential issues with employees in private
C) helps build goodwill among managers and employees
D) both A and C
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Unlock for access to all 37 flashcards in this deck.
Unlock Deck
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35
Employees may be motivated by

A) intangible rewards, such as money
B) tangible rewards, such as recognition or personal satisfaction
C) artistic expression or altruism
D) all the above
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Unlock for access to all 37 flashcards in this deck.
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36
Which of the following is NOT an example of a tangible reward

A) paid time off
B) Health insurance
C) recognition for a job well done
D) all the above
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Unlock for access to all 37 flashcards in this deck.
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37
Someone who gives advice and shares knowledge and experience informally to help another person is a

A) class instructor
B) cross-training supervisor
C) mentor
D) none of the above
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Unlock Deck
Unlock for access to all 37 flashcards in this deck.