Deck 8: Improving Your Listening Skills

Question 1

What's a good way to verify your understanding of what you've heard?

A) interrupt the speaker
B) ask a closed-ended question
C) take notes
D) sit where you can see the speaker

Answer 1

B

Question 2

Effective listeners use critical thinking skills to:

A) judge the speaker
B) identify facts and ideas and the relationships between them
C) be physically prepared
D) all of these choices

Answer 2

B

Question 3

Distinguishing between fact and ____________________ is important for effective listening.

Answer 3

opinion

Question 4

When you practice ____________________ listening, your mind is engaged with the message and the speaker.

Question 5

The intensity of a sound is measured in ____________________.

Question 6

Loud noise can disrupt digestion and increase blood pressure.

Question 7

"What do you think of Bill's idea?" is an example of:

A) an open-ended question
B) a closed-ended question
C) mirroring
D) an agenda

Question 8

A(n) ____________________ is a digital media file you can download to your iPod or MP3 player.

Question 9

Taking notes during class makes it more difficult to listen actively.

Question 10

A self-absorbed listener:

A) focuses on the speaker's message
B) focuses on his or her own planned responses
C) has preconceptions about the speaker
D) daydreams

Question 11

Which of the following sounds is loud enough to be considered hazardous to your health?

A) a lawnmower
B) a car horn
C) a jack hammer
D) all of these choices

Question 12

"Listening between the lines" means:

A) being open to the speaker's message
B) distinguishing between fact and opinion
C) paying attention to nonverbal cues
D) none of these choices

Question 13

Being open when you listen means:

A) receiving the speaker's message without judging it
B) agreeing with whatever the speaker is saying
C) asking questions
D) listening for meaning and verbal cues

Question 14

For effective listening it's important to look for contradictions and errors in what a speaker is saying while he or she is talking.

Question 15

In a conversation, whenever you're not speaking you should be thinking about how you will respond once the current speaker finishes.

Question 16

One way to be physically prepared for listening is to:

A) sit where you can see the speaker
B) have your hearing checked
C) make sure the environment is free of noise
D) all of these choices

Question 17

Why is it easy to fall into the trap of daydreaming while listening?

A) daydreams are usually more interesting than what a speaker has to say
B) people are naturally self-absorbed
C) people have preconceptions about speakers
D) your brain can process words much faster than a speaker can say them

Question 18

An open-ended question cannot be answered with a simple yes or no .

Question 19

Listening is both a mental and a(n) ____________________ activity.

Question 20

A good technique for active listening is to:

A) let your mind wander freely
B) sit where you cannot see the speaker
C) decide beforehand what the speaker is going to say
D) take notes