Deck 53: Mastering The Cisco Business Architecture Discipline (DTBAD)

Question 1

Which statement about a business capability is true?

A) It includes and identifies technology products.
B) It supports one or more outcomes.
C) It should be specific, measurable, achievable, realistic, and time bound.
D) It must support multiple outcomes.

Answer 1

It supports one or more outcomes.

Question 2

You are looking at the role that technology plays in a customer organization. Which criterion enables you to choose between the "define" maturity level and the "differentiate" maturity level?

A) Technology is operated solidly.
B) Technology enables innovation and disruption.
C) Technology enables foundational capacity.
D) Technology is defined by business processes.

Answer 2

Technology is defined by business processes.

Question 3

When you write a business proposal, which two types of information must you consider? (Choose two.)

A) a business motivation model
B) the Seven Elements Framework
C) direct and indirect benefits
D) risk identification and risk management
E) a business model canvas

Answer 3

direct and indirect benefits
risk identification and risk management

Question 4

Which two business model canvas building blocks are relevant to the VPC? (Choose two.)

A) cost structure
B) value proposition
C) resources
D) customer segment
E) revenue streams

Question 5

When you create a business proposal, what are two key technology investment considerations? (Choose two.)

A) how highly reusable solutions drive efficiency
B) how the investment provides a competitive advantage
C) how services and solutions drive lower costs
D) whether the investment enhances the customer journey
E) which risks are associated with investing

Question 6

With regard to customer journey mapping, which factor has the greatest impact on how a customer feels about an organization?

A) moments of truth
B) low price guarantee
C) best customer service
D) ease of doing business

Question 7

Which architecture considers cost and lifecycle management?

A) technology architecture
B) information architecture
C) business architecture
D) implementation architecture

Question 8

Which two items must you consider when you develop an Industry Business capability target state? (Choose two.)

A) surgical service business priority in a hospital
B) SWOT analysis of a retail wayfinding service from a vendor
C) current online banking service capability
D) compelling business driver to automate a manufacturing warehouse
E) primary activities needed to deliver a teaching solution to a university

Question 9

Which two statements about a culture map are true? (Choose two.)

A) It is used to gain an understanding of the BMC building blocks for customer segments, customer relationships, and value propositions.
B) It is used in job mapping.
C) It is used to gain an understanding of the customer organization.
D) It is used in the Seven Elements Framework.
E) It is used to evaluate the effectiveness of the internal organization that is run by the business architect.

Question 10

Which two statements about customer journey mapping are true? (Choose two.)

A) It helps you to identify how to re-engineer existing business processes to support the target state of the business.
B) It helps you to identify the customer organization model.
C) It describes the business value chain.
D) it helps you to identify the required new business processes and capabilities to support the target state of the business.
E) It provides all the details necessary for a cost breakdown regarding the customer project implementation.

Question 11

Which two statements about a business roadmap are true? (Choose two.)

A) It provides a high-level, multiyear strategic plan for transforming the business.
B) It identifies the relationship between the business stakeholders and business drivers.
C) It is based on the business model canvas template.
D) It includes a business strategy value map and a customer journey map.
E) It maps all key solutions that are linked to business goals and prioritizes the execution of each solution.

Question 12

The business proposal addresses business impact in several ways. Which benefit can be used in a business proposal?

A) new customer segments
B) risk free productivity
C) lower spending trend
D) technology upgrades

Question 13

You are setting a strategy to support the target state of business. Which two factors help you to choose the necessary business capabilities? (Choose two.)

A) business drivers
B) business roadmap
C) business outcomes
D) business priorities
E) business architecture

Question 14

A customer sees technology as an opportunity to enable the business. Which two engagement maturity levels most likely describe this customer? (Choose two.)

A) technology single domain
B) business solutions
C) technology architecture
D) technology multidomain
E) technology specific

Question 15

Which two steps are part of the Seven Elements Framework? (Choose two.)

A) know personal history
B) relationship
C) compromise
D) detailed talk track
E) options

Question 16

Patient check-in at the registration desk at a clinic is a familiar, everyday process. Which process would be considered an inside-out viewpoint from the perspective of the healthcare provider?

A) Verify the patient eligibility and insurance coverage for the service.
B) Mention the purpose of the visit, such as labwork, doctor appointment, or prescription, prescription refill.
C) Verify the place and time of the follow-up activity.
D) Verify the identity of the patient.

Question 17

What is the definition of a business priority?

A) a measurable result of an activity or process within the business
B) an important business initiative that enables the business to transition to the target state
C) the result of an analysis of political, economic, social, technology, legal, or environmental factors
D) a factor that acts as the catalyst for growth in the areas that are most important to the business

Question 18

Which tool best describes how a business generates revenue and delivers value to its customers?

A) business model canvas
B) sales and marketing plan
C) balanced scorecard
D) business motivation model

Question 19

Which tool do you use to establish a process for communication planning?

A) Value Proposition Canvas
B) Seven Elements Framework
C) Business System Model
D) Business Proposal

Question 20

When you are analyzing the current state of a business, what are two purposes of business process modeling? (Choose two.)

A) to identify inefficient or unnecessary processes
B) to identify technology process improvements
C) to define current state service procurement processes
D) to understand the future state of the business
E) to determine the feasibility of future state processes

Question 21

A customer wants to invest in a reliable network, data center, and collaboration solution with no ROI investigation. Which engagement maturity level is appropriate for this customer?

A) Partial business engagement
B) Business-first engagement
C) Multi-domain engagement
D) Domain-specific engagement

Question 22

Which tool evaluates the ability of the business to execute on solutions?

A) customer journey map
B) business motivation model
C) business roadmap
D) internal and external influencers chart

Question 23

You are contacting a stakeholder who has a high level of power but has little interest or support for the project. Which type of engagement is recommended?

A) Persuade the stakeholder.
B) Show consideration to the stakeholder.
C) Engage and consult the stakeholder regularly.
D) Meet the needs of the stakeholder.

Question 24

What are the four roles of enterprise architectures?

A) technology, information, applications, business strategy
B) architecture, applications, technology, compliance
C) security, technology, business, strategy
D) risk, technology, business strategy, information

Question 25

Which first step to create a customer journey map is viable?

A) Present an architecture of another similar customer.
B) Create a story board.
C) Evaluate all your steakholders' motives.
D) Create a workflow of tasks and business procedures.

Question 26

You are creating a target state business model. Which statement about linkages between building blocks in the business model canvas is true?

A) Building blocks on the bottom of the business model canvas affect other blocks on the bottom only
B) Building blocks on the right side of the business model canvas affect other building blocks on the right side only.
C) Building blocks in the business model canvas affect other building blocks in any permutation.
D) The relationships between building blocks on the business model canvas are fixed.

Question 27

Which tool focuses on enabling customers to spend the least amount of time to reach their goal?

A) lean consumption model
B) lean service management
C) culture map
D) customer journey map

Question 28

Which of these can be mapped after business solutions and business capabilities are aligned?

A) target state architecture
B) business roadmaps
C) business outcomes
D) current state architecture

Question 29

Which tool should contain a consideration of the technology investment for a project?

A) business capabilities
B) business motivation model
C) business priorities
D) business proposal

Question 30

An engagement at the business solutions maturity level addresses which customer question?

A) How do I measure the business impact of technology investments?
B) How do I transform my business capabilities?
C) How do I facilitate innovation as a service by fast-tracking technology enablement?
D) What are the benefits of a multidomain data center and collaboration architecture?

Question 31

When you define the target state of a business, a SWOT analysis helps you to identify which two types of opportunities? (Choose two.)

A) business innovation
B) business priorities
C) business drivers
D) business disruption
E) business Influencer

Question 32

What is the goal of job mapping?

A) to define the stated job requirements
B) to evaluate the existing skills and competencies of employees against the stated job requirements
C) to create a mind map of processes that are used within a job
D) to break down a required task into a series of discrete process steps

Question 33

An engagement at the technology architecture maturity level addresses which customer question?

A) How do I find and purchase the right group of products through enterprise networking?
B) How do I facilitate as a service by fast-tracking technology enablement?
C) What are the benefits of a multidomain architecture, such as an enterprise network plus collaboration?
D) How do I measure the business impact of technology investments?

Question 34

Which aspect of a business do KPI measure?

A) regulatory compliance
B) the key priorities of an organization
C) the quality of how an organization performs
D) progress against tactical goals

Question 35

What is an outcome of opportunity validation?

A) the value proposition
B) the cost structure
C) the appropriate personnel to involve
D) customer knowledge of the business

Question 36

Which definition of gross profit is true?

A) financial consequences of investments and actions
B) capital and operating expenditures
C) income that remains after considering the cost of goods sold
D) administration and sales expenses necessary to run day-to-day operations