Question 1

_____ increases challenges to provide quality care.&#10;A) inflation.&#10;B) escalation of costs.&#10;C) decrease in regulation.&#10;D) a and b

Accepted Answer

Inflation and escalation of costs increase challenges to provide quality care.

Question 2

Donabedian's model assists ethics-based healthcare administrators to make decisions on quality. Which of the following is not a part of the Donabedian model?.&#10;A) structure&#10;B) outcome&#10;C) process&#10;D) regulation

Accepted Answer

The Donabedian model consists of three components: structure, process, and outcome. Regulation is not part of this model.

Question 3

_____ is part of the CMS system and links quality to value-based purchasing.&#10;A) HCAHPS&#10;B) Medicare for All&#10;C) IHI&#10;D) AHRQ

Accepted Answer

HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) is a standardized survey that measures patients' perceptions of their hospital experience and is part of the CMS system linking quality to value-based purchasing.

Question 4

You believe that quality assurance is your duty as a health administrator. Which theory below supports your belief?&#10;A) deontology&#10;B) utilitarianism&#10;C) naturalism&#10;D) beneficence

Accepted Answer

Deontology is an ethical theory that emphasizes the importance of duty and adherence to rules or obligations. As a health administrator, believing that quality assurance is your duty aligns with deontological principles, which focus on fulfilling one's responsibilities.

Question 5

An agency that was founded to support research on quality is _____.&#10;A) The Joint Commission&#10;B) AHRQ&#10;C) PHA&#10;D) SBAR

Accepted Answer

AHRQ (Agency for Healthcare Research and Quality) is an agency that was founded to support research on quality.

Question 6

In the Case of Quality in the Small Things, the front staff did not meet their responsibility for quality service. The administration should _____.&#10;A) provide an orientation&#10;B) create standards for quality&#10;C) investigate the root cause&#10;D) decrease the bonuses

Accepted Answer

Investigating the root cause will help identify why the front staff did not meet their responsibility, allowing for targeted improvements.

Deck 11: The Ethics of Quality