Deck 5: Working and Communicating With an Interdisciplinary Team

Question 1

As a pediatric nurse, you will be tasked with communicating with others in high-pressure or stressful situations. Which of the following will assist you in communicating under these circumstances?

A) The CUS protocol
B) The SBAR protocol
C) The SIGNOUT? mnemonic
D) Use of a "time-out"

Answer 1

B

Question 2

If you are new to a team or setting, there is power differential in the relationship, or changes in process or status are happening rapidly, implementing which of the following allows for the expression of concerns in a respectful and professional manner?

A) The CUS protocol
B) The SBAR protocol
C) The SIGNOUT? mnemonic
D) Use of a "time-out"

Answer 2

A

Question 3

If a complication arises with a patient during your shift, what is the best way to bring key team players together to solicit advice or solve problems?

A) Express the complication during multidisciplinary rounding
B) Implement the CUS protocol
C) Implement the SBAR protocol
D) Call a huddle

Answer 3

D

Question 4

Early in the care process, what should the pediatric nurse do to allow for rapid education on the plan of care, consent when needed, clarification of critical information, expedited agreement to care and treatments, adherence to the plan of care, and compliance with home care and follow-up?

A) Assess the health literacy of the patient
B) Establish themselves as the authority figure regarding their child's care
C) Identify the primary decision maker for the family
D) Have a meeting with the family to clarify the cultural needs of the patient

Question 5

Electronic communication techniques, including electronic medical charting; sharing of electronic charting between departments and institutions; and confirmation of the accuracy of electronic checklists, notes, and entries are proving to be valuable in decreasing what barrier to communication?

A) Power distance
B) Physical barriers
C) Psychosocial barriers
D) Cultural barriers

Question 6

As a pediatric nurse, by establishing trust within and between the people you are trying to communicate with and sharing previous experiences with the pediatric healthcare team, you can reduce which type of communication barrier?

A) Power distance
B) Physical barriers
C) Psychosocial barriers
D) Cultural barriers

Question 7

By ensuring the environment is at a comfortable temperature, the lighting is sufficient, and there is adequate seating for the patient and their visitors, you are attempting to reduce which type of communication barrier?

A) Power distance
B) Physical barriers
C) Psychosocial barriers
D) Cultural barriers

Question 8

As a pediatric nurse, which of the following actions is essential in order for teams to identify which set of processes is most likely to work in the context of their specific patient-care setting according to the needs of the individual patient and family?

A) Huddles
B) Multidisciplinary rounding
C) Effective handoffs
D) Power distance

Question 9

As a pediatric nurse, which of the following actions will promote an effective handoff?

A) Use only verbal communication and never rely on technology
B) Just listen to the information and never ask questions
C) Limit any interruptions, but keep care safe
D) Use abbreviations, mnemonics, or shortened phrases to keep the report as brief as possible

Question 10

As a pediatric nurse, what is your role in developing a therapeutic relationship?

A) Confirming diagnosis and generating a treatment plan for the patient
B) Acting as a liaison between the patient and physician and delivering any pertinent information to the patient
C) Establishing yourself as the primary caregiver and suggesting any alternative treatment options
D) Developing trust, soliciting information, supporting the child and family, and offering solutions and education