Question 1

A high performing healthcare organization should have a strategic plan that is matched with its workforce plan.

Accepted Answer

A strategic plan outlines the organization's goals and direction, while a workforce plan ensures the organization has the right staff to achieve those goals. Aligning both ensures resources are effectively utilized to meet objectives.

Question 2

Human resources metrics are how a healthcare organization can measure how effective it is in the management of its skilled workers.

Accepted Answer

Human resources metrics help healthcare organizations assess the efficiency and effectiveness of their workforce management, including recruitment, retention, and productivity of skilled workers.

Question 3

Human resources management includes all of the following except:&#10;A) Planning&#10;B) Recruitment&#10;C) Selection&#10;D) Salary&#10;E) None of the Above

Accepted Answer

Salary is typically considered part of compensation and benefits, which is a separate function from the core HR management activities like planning, recruitment, and selection.

Question 4

Federal, state, and local laws determine work conditions.

Accepted Answer

Federal, state, and local laws all play a role in determining work conditions by setting regulations and standards that employers must follow to ensure the safety and rights of workers.

Question 5

What do recruitment activities determine?&#10;A) How many employees are needed&#10;B) What kinds of individuals are needed&#10;C) How many employees need to be replaced&#10;D) All of the above

Accepted Answer

Recruitment activities involve assessing the number of employees needed, the types of individuals required, and the number of employees that need to be replaced.

Question 6

The creation of new job opportunities to &#34;stretch&#34; the capabilities of candidates while ensuring their retention with the organization is a key component of the succession planning process.

Accepted Answer

Succession planning involves preparing employees for future roles, which includes creating opportunities that challenge and develop their skills to ensure they are ready for advancement and remain with the organization.

Question 7

Once a candidate accepts an offer from a healthcare organization, an orientation period usually occurs which is referred to as&#8230;&#10;A) Selection&#10;B) Onboarding&#10;C) Recruitment&#10;D) Retention

Accepted Answer

Onboarding is the process that occurs after a candidate accepts an offer, where they are introduced to the organization, its culture, and their specific role.

Question 8

The total rewards model encompasses which of the following&#10;A) Salaries and bonuses&#10;B) Health and life insurance&#10;C) Retirement plans&#10;D) All of the above

Accepted Answer

The total rewards model includes all forms of compensation and benefits provided to employees, including salaries, bonuses, health and life insurance, and retirement plans.

Question 9

A performance appraisal process typically consists of all of the following except:&#10;A) Giving employees feedback about their performance and identifying training needs&#10;B) Providing direction for employee efforts over the next time interval&#10;C) Administering disciplinary action&#10;D) Identifying lines of authority

Accepted Answer

Administering disciplinary action is not typically part of a performance appraisal process.

Question 10

Why is training and development important?&#10;A) To maintain an employee's skills&#10;B) To monitor an employee's work productivity&#10;C) To keep an employee's skills consistent with changes in technology.&#10;D) To keep unions informed

Accepted Answer

The answer of Why is training and development important?&#10;A) To...

Question 11

Which of the following did the Wagner Act allow?&#10;A) Gave unions the right to engage in workforce planning&#10;B) Gave companies the right to exclude unions from workforce planning&#10;C) Required a union presence in all major corporations&#10;D) None of the above

Accepted Answer

The answer of Which of the following did the Wagner...

Question 12

The full time equivalent provides the best estimate of ______________________.&#10;A) Total number of employees currently hired&#10;B) Total number of encounters typically provided&#10;C) Total number of employees needed given the number of encounters&#10;D) Total number of encounters needed given the total number of employees

Accepted Answer

The answer of The full time equivalent provides the best...

Question 13

Talent management means attracting the best members of a trained healthcare workforce while continuing to engage and develop existing employees.

Accepted Answer

The answer of Talent management means attracting the best members...

Question 14

If a company contains 100 total employees and 5 of those employees leave the organization. What is the company's turnover rate?&#10;A) .005&#10;B) 5&#10;C) 5%&#10;D) 500

Accepted Answer

The answer of If a company contains 100 total employees...

Question 15

A new response taken by healthcare human resources organizations is to have a person lead the change management and organizational development processes. Who is this person?&#10;A) Chief Operating Officer&#10;B) Chief Information Officer&#10;C) Chief Human Resource Officer&#10;D) Chief Learning Officer

Accepted Answer

The answer of A new response taken by healthcare human...

Deck 5: Human Resource Considerations at the Top