Deck 20: Relations With Labor Unions

Question 1

Most senior managers are well informed about what is on the minds of the people at the bottom of the structure.

Answer 1

False

Question 2

Because they are well informed, senior managers ignore lower levels of management when union organizing occurs.

Answer 2

False

Question 3

A major objective of a union is remaining in place.

Answer 3

True

Question 4

The National Labor Relations Act of 1935, commonly known as the Wagner Act, is the basis of most of the labor laws in the United States.

Question 5

Employees can seek union representation at any time.

Question 6

Unions are rare when senior management treats first-line supervisors and middle managers as secondary members of management.

Question 7

Union-free organizations implement major changes only after giving ample notice and thorough explanations to all employees.

Question 8

Astute managers are alert for the presence of these clues: disciplinary actions being challenged, employees questioning managerial decisions, and employees talking more openly with managers.

Question 9

When discussing union formation, managers can compare existing wages and benefits with those in unionized facilities.

Question 10

When voting, representation elections are conducted by a show of hands at an organizational meeting.

Question 11

Why may workers desire union representation?

A) They feel that management does not listen to their concerns.
B) Their sense of job security is threatened or lacking.
C) They are unhappy with the way they are treated by management.
D) Any of the above.

Question 12

Which statements falls outside the primary reasons why workers join labor unions?

A) They see insecurity and a lack of communications.
B) They want better wages and benefits.
C) They want someone to listen to them.
D) Union organizers are very willing to listen to workers.

Question 13

Which statement about unions is least accurate?

A) A union can realign communication relationships.
B) Without a union, communications can flow directly between managers and employees.
C) Unions do not change channels of communication.
D) Unions often have their own agendas that are not consistent with an organization's goals.

Question 14

Why do employees seek to form unions?

A) Employees are treated fairly.
B) Employees are spoken to openly and honestly.
C) Employees are provided with salaries and benefits that are comparable to local competitors.
D) Employees are given minimal responsibilities.

Question 15

Which statements is applicable to managers during a union organizing campaign?

A) Managers can answer some employee questions.
B) Managers can threaten or interrogate employees.
C) Managers can make promises.
D) Managers can ask employees questions about unions or voting.

Question 16

Why do organizations try to avoid unions?

Question 17

What were some outcomes of the Wagner Act?

Question 18

Identify some aspects of the Taft-Hartley Act amendments as they apply to health care organizations.

Question 19

What is the most important reason that employees seek union representation?

Question 20

Identify several issues related to decertifying (removing) a union.