Deck 15: Addressing Problems Before Taking Critical Action

Question 1

Adverse reactions to the use of polygraph (lie detector) tests led to passage of the Employee Polygraph Protection Act of 1988.

Answer 1

True

Question 2

The Fair Credit Reporting Act limited organizational access to personal financial data.

Answer 2

True

Question 3

Many organizations allow legal orders to be served to employees at any location in the work-site.

Answer 3

False

Question 4

All organizations should have flexible policies governing the release of information concerning both employees and others.

Question 5

Supervisors are entitled to maintain secret files on selected individuals.

Question 6

Courts have held organizations liable for sexual harassment by a manager even if senior managers did not know about a relationship.

Question 7

Effective managers remember that nobody knows the inner detailed workings of a job better than do Human Resources.

Question 8

The more levels of supervision that separate a decision maker and the person affected by it, the worse will be the outcome.

Question 9

When providing advice, a manager appearing to be knowledgeable is more important than actually possessing information.

Question 10

Which is not true about employee searches?

A) Organizations should have a published policy governing searches.
B) Any search policy must be applied evenly and consistently to eliminate any perception of discrimination.
C) Senior management employees are exempt from searches.
D) Employee consent should be requested before a search.

Question 11

Which statement is true concerning relationships among employees?

A) Many organizations have rules governing personal relationships among employees on the job.
B) Employers can have rules regarding the conduct of employees off of the job.
C) Employees should be required to disclose the existence of romantic relationships involving co-workers to their supervisors.
D) All organizations require employees to disclose the existence of personal or romantic relationships with individuals employed by direct competitors.

Question 12

Which statement about workplace violence is true?

A) Violence in the workplace is always due to stress
B) Violence is similar to other forms of human behavior in that it is action in response to a condition, need, or demand.
C) A department manager's best approach to workplace violence involves following to company rules.
D) Persons who commit violent acts in the workplace are usually underpaid.

Question 13

In terms of preventing violence in the workplace, which is least necessary for supervisors?

A) They should treat everyone with respect and consideration.
B) They should keep all objects that could be used as weapons stored away.
C) Supervisors should know security procedures, alarms, and warning codes.
D) Supervisors should be trained how to disarm persons with a weapon.

Question 14

Which statement is true about employee participation and involvement?

A) Participative management does not require organizational commitment.
B) Managers and supervisors should allow selected employees to participate in decisions.
C) Employees must know that supervisors and managers genuinely want their input and that it is valued.
D) Managers can supervise through e-mail messages.

Question 15

Under what conditions should HR release employee information to outside persons or parties?

Question 16

Where should employee health records be stored?

Question 17

What are the two most frequent bases for charges of discrimination in the United States?

Question 18

Provide examples of direct and indirect sexual harassment.

Question 19

What are some common attributes of violent employees?