Deck 11: Managing Health Care Professionals

Question 1

Which of the following was the impetus to change resident work hours?

A) The death of Libby Zion
B) Strong unions
C) Concerns about paying overtime
D) Worries the doctors were too tired
E) All of these are correct.

Answer 1

A

Question 2

Criminal background checks for nurses and physicians are:

A) voluntary.
B) not required to practice nursing.
C) mandatory in most states for licensure.
D) an invasion of privacy.
E) voluntary and not required to practice nursing.

Answer 2

C

Question 3

Which of the following statements is true about CME?

A) It is art of the criminal background check.
B) It is required by most states for physicians to maintain licensure.
C) It is voluntary.
D) It is accredited by the ACCME.
E) It is both required by most states for physicians to maintain licensure and accredited by the ACCME.

Answer 3

E

Question 4

Physician credentialing is:

A) part of the criminal background check.
B) verification of information that a physician supplies for staff privileges.
C) voluntary.
D) time-consuming, costly, and detail-oriented.
E) both part of the criminal background check and time consuming, costly, and detail oriented.

Question 5

When applying for a position, physicians should have:

A) the right to refuse to provide private information.
B) time off to find themselves.
C) no gaps in the resume.
D) photocopies of documents.
E) None of these is correct.

Question 6

All of the following are examples of a conflict of interest, except:

A) gifts from companies in exchange for ordering their products.
B) having your spouse buy stock in a biomedical firm that supplies your employer.
C) going to a CME course sponsored by your medical school.
D) speaking for a pharmaceutical firm in exchange for a fee.
E) All of these are examples of a conflict of interest.

Question 7

The Sunshine Act requires which of the following?

A) Medical equipment companies to fly doctors to warm places
B) Group purchasing organizations to give good discounts to hospitals
C) Reporting gifts or transfers of value to CMS
D) All of these are correct.
E) None of these is correct.

Question 8

Physician resistance to acknowledge nurses as colleagues can lead to:

A) poor teamwork.
B) interpersonal conflict.
C) poor communication.
D) poor patient outcomes.
E) All of these are correct.

Question 9

Which of the following is not true about BSNs?

A) Must have a good grounding in the biological sciences
B) Must have residency training programs
C) Must pass the NCLEX to obtain state licensure
D) Can go on to become certified in specialty areas
E) All of these are correct.

Question 10

Transitions to practice programs (TPPs):

A) increase salaries.
B) decrease competence.
C) increase retention.
D) have no impact on nursing turnover.
E) are ineffective.

Question 11

Of the following reasons a nurse may quit their job, which is in the control of a health care manager?

A) Get married
B) Experience poor teamwork
C) Have on the job injuries
D) Move to another state
E) Join the military

Question 12

Higher nurse education can lead to:

A) higher labor costs.
B) greater turnover.
C) improved patient outcomes.
D) worse bottom lines.
E) All of these are correct.

Question 13

Disruptive behaviors include which of the following?

A) Asking a co-worker for help
B) Verbally belittling a co-worker
C) Sharing a ride with a co-worker
D) Offering to help a co-worker
E) None of these is correct.

Question 14

Which of the following statements about CNAs is true?

A) Have a formal, 6-month training program
B) Work under the supervision of physicians
C) Work most often in nursing care facilities
D) All of these are correct.
E) None of these is correct.

Question 15

Home health aides who work for agencies reimbursed by Medicare and Medicaid must:

A) work at the same level as LPNs.
B) be prepared to travel long distances to work.
C) work at their own homes.
D) accept whatever assignment they get.
E) receive a minimum number of hours of training and pass a competency exam.