Deck 7: Process Theories of Motivation
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Deck 7: Process Theories of Motivation
1
One of the major criticisms of the Expectancy Theory is that it does not take into account the relationship between employee performance and job satisfaction.
True
2
An employee's degree of satisfaction is proportionate to the actual amount of rewards he or she is receiving.
False
3
According to B. F. Skinner, an individual's behavior can be redirected through the use of reinforcement.
True
4
The scheduling of reinforcement is important because the frequency will determine the time it takes to learn a new behavior.
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5
Goal setting theory suggests that general goals such as "do your best" allow employees more freedom and autonomy, and thus result in better performance.
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6
Goal setting theory suggests that general goals such as "do your best" allow employees more freedom and autonomy, and thus result in better performance.
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7
According to Vroom's VIE theory, an individual's perception that his or her performance is related to other outcomes, either positively or negatively, is referred to as:
A) expectancy.
B) instrumentality.
C) valence.
A) expectancy.
B) instrumentality.
C) valence.
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8
An employee reports a safety concern and it helps avoid harm to a patient. The manager praises the employee at the next department meeting in front of her peers. This is an example of:
A) Positive Reinforcement
B) Negative Reinforcement
C) Positive Punishment
D) Negative Punishment
A) Positive Reinforcement
B) Negative Reinforcement
C) Positive Punishment
D) Negative Punishment
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9
Which of the following is a method of inequity resolution?
A) Altering inputs or outcomes
B) Changing the comparison other
C) Cognitively distorting inputs or outcomes
D) Leaving everything as is
A) Altering inputs or outcomes
B) Changing the comparison other
C) Cognitively distorting inputs or outcomes
D) Leaving everything as is
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10
Managers must ensure that employees have adequate resources to reach their goals. Which of the following are support elements?
A) Company policies
B) Training
C) Action plan
D) Feedback
E) Ambiguous rewards
A) Company policies
B) Training
C) Action plan
D) Feedback
E) Ambiguous rewards
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11
Which of the following are dangers associated with failure to meet a goal?
A) Dissatisfaction with failure
B) Shortcuts
C) Non-goal areas can be ignored
D) Specificity
A) Dissatisfaction with failure
B) Shortcuts
C) Non-goal areas can be ignored
D) Specificity
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