Deck 4: Meaning of Management

Question 1

The process of specifying a set of activities to achieve stated goals may be described as which of the following?

A) Planning
B) Organizing
C) Leading
D) Evaluating
E) None of the above

Answer 1

A

Question 2

When a manager is establishing the network of formal relationships between units in her organization, what is she doing?

A) Planning
B) Organizing
C) Leading
D) Evaluating
E) None of the above

Answer 2

B

Question 3

When Matt sets out to energize people to contribute their best individually and in cooperation with other people, he is exhibiting which management function?

A) Planning
B) Organizing
C) Leading
D) Evaluating
E) None of the above

Answer 3

C

Question 4

When Jamie compares how many gym memberships were sold during the recent advertising campaign, as compared to the two prior months, she is doing which of the following?

A) Planning
B) Organizing
C) Leading
D) Evaluating
E) None of the above

Question 5

When Diego fills two staff positions in the ticketing department, this is an important aspect of which of the following?

A) Planning
B) Organizing
C) Leading
D) Evaluating
E) None of the above

Question 6

Which of the following functions of management focuses on who should carry out specific jobs?

A) Planning
B) Organizing
C) Leading
D) Evaluating
E) None of the above

Question 7

According to the text, which managerial function is the most difficult and most critical?

A) Planning
B) Organizing
C) Leading
D) Evaluating
E) Staffing

Question 8

Lowering organizational expectations, if they are judged to be unreasonable, follows which of the following functions?

A) Planning
B) Organizing
C) Leading
D) Evaluating
E) Forecasting

Question 9

Which of the following is the highest of Katz's (1974) managerial skills?

A) Conjoined skill
B) Conceptual skill
C) Personal skill
D) Wisdom
E) Technical skill

Question 10

According to Katz (1974), proficiency of an activity is related to which skill?

A) Conjoined skill
B) Conceptual skill
C) Personal skill
D) Informational skill
E) Technical skill

Question 11

An ability that centers on interactions with people is defined as what kind of skill?

A) Interpersonal skill
B) Conceptual skill
C) Personal skill
D) Human skill
E) Technical skill

Question 12

Establishing and maintaining contacts outside of the department, unit, or group is what kind of role?

A) Informational role
B) Technical role
C) Decisional role
D) Interpersonal role
E) Figure-head role

Question 13

Athletic directors act in a decisional role when they do which of the following?

A) Designate an interim coach
B) Send game statistics to local media
C) Give a speech at the opening of a new arena
D) Meet with other department heads
E) Have lunch with coaches

Question 14

When fitness club directors meet together at an annual conference, this is an example of what kind of managerial role?

A) Disseminator
B) Liaison
C) Entrepreneur
D) Negotiator
E) None of the above

Question 15

When the head of the marketing department of a professional sport franchise tells her subordinate about upcoming salary cutbacks over lunch, she is fulfilling which managerial role?

A) Monitor
B) Leader
C) Resource allocator
D) Entrepreneur
E) Disseminator

Question 16

When managers distribute resources to different units or members, they are acting as a(n):

A) Monitor
B) Leader
C) Allocator
D) Entrepreneur
E) Disseminator

Question 17

Carroll and Gillen (1987) state which of the following about managerial work?

A) Mental time is different from physical time
B) Managerial work is mostly physical
C) Managerial work cannot be observed
D) The activity of the brain in managers is measurable
E) A and C

Question 18

Quarterman (1994) found that conference commissioners believed their most important managerial role was that of:

A) Disturbance handler
B) Liaison
C) Monitor
D) Disseminator
E) None of the above

Question 19

Following a review of the literature, Quarterman (1998) pulled together all of the following skills necessary for transformational leadership as perceived by commissioners of intercollegiate athletic conferences, except for which of the following?

A) Empowerment skills
B) Visioning skills
C) Self-understanding skills
D) Obligatory skills
E) Anticipatory skills

Question 20

All of the following are major managerial thrusts except:

A) Supervising individuals
B) Mentoring individuals
C) Linking groups
D) Monitoring the business environment
E) None of the above

Question 21

All of the following are Executive Core Qualifications (ECQs) required for entry into Senior Executive Service of the U.S. government except:

A) Leading change
B) Disturbance handler
C) Leading people
D) Results driven
E) Building coalitions

Question 22

According to Peter Drucker, when did management as a discipline emerge?

A) Around the time of World War I
B) Around the time of World War II
C) At the turn of the twentieth century
D) During the Eisenhower administration
E) None of the above

Question 23

The four functions of management are sequential and independent.

Question 24

Management is the coordination of the efforts of different people toward a common end.

Question 25

The manager is a reflective, systematic planner.

Question 26

The effective manager has no regular duties to perform; he or she is simply a delegator.

Question 27

Some say that administration is part of the domain of the upper echelons of an organization.

Question 28

Human skills differ from technical skills in that human skills require a manager to be aware of how managerial decisions affect the total organization and its various parts.

Question 29

Technical skills are at the top of Katz's (1974) hierarchy of managerial skills.

Question 30

Organizing provides the manager with the feedback necessary to take corrective action when organizational performance does not match expectations.

Question 31

Interpersonal skills focus on managers' interactions with people.

Question 32

Quarterman's (1998) conducted research on transformational leadership using the perspectives of head coaches of men's soccer teams.

Question 33

Leading change is one of the Executive Core Qualifications (ECQs) as outlined by the Office of Personnel Management.

Question 34

An important distinction of management versus marketing is that the production function involves the expenditure of resources whereas the marketing function involves the acquisition of such resources.

Question 35

The definitions of management highlight three common elements: (a) ________________, (b) ________________, and (c) ________________.

Question 36

__________________ refers to maximizing the benefits for a given cost (e.g., limited resources).

Question 37

The management functions include (a) ________________, (b) ________________, (c) ________________, and (d) ________________.

Question 38

The management function of ________________ involves breaking down the total work specified in the planning process into specific jobs and establishing a formal relationship among the jobs.

Question 39

________________ involves the setting of goals for an organization and its members.

Question 40

The managerial function of __________________ is most closely related to influence and interaction.

Question 41

Katz (1974) proposed that three main types of skills are necessary for management: (a) ________________, (b) ________________, and (c) ________________.

Question 42

According to Katz (1974), the hierarchy of skills necessary for management, in sequential order, are: (1) ____________, (2) ____________ and (3) ______________ (1 being the highest level).

Question 43

According to Katz (1974), __________________ skills involve "an understanding of and proficiency in a specific kind of activity, particularly one involving methods, procedures, or techniques."

Question 44

__________________ skill is the ability to see the enterprise as a whole and understand how the various parts of the organization affect each other and the total organization.

Question 45

Mintzberg (1975) identified three broad categories of managerial roles; these are (a) ______________ roles, (b) ______________ roles, and (c) ______________ roles.

Question 46

Mintzberg's (1975) three interpersonal managerial roles are (a) ______________, (b) ______________, and (c) ______________.

Question 47

Mintzberg's (1975) managerial roles of figurehead, leader, and liaison belong to the broader category of __________________ roles.

Question 48

Mintzberg's (1975) managerial roles of monitor, disseminator, and spokesperson belong to the broader category of __________________ roles.

Question 49

Mintzberg's (1975) four decisional roles are (a) ______________, (b) ______________, (c) ______________, and (d) ______________.

Question 50

Mintzberg's managerial roles of entrepreneur, disturbance handler, resource allocator, and negotiator belong to the broader category of __________________ roles.

Question 51

The Office of Personnel Management (OPM) of the U.S. Government outlined five__________ required for entry into Senior Executive Service of the government.