Deck 4: Civil Nonverbal Communication

Question 1

Which is not a form of nonverbal communication?

A) gestures
B) eye contact
C) clothing with words
D) touch

Answer 1

C

Question 2

When your voice gets louder in an argument, you are using nonverbal communication that serves a(n) _____ function.

A) regulating
B) complementing
C) accenting
D) repeating
E) substituting

Answer 2

C

Question 3

When you nod your head and smile as someone is speaking, you are using nonverbal communication that serves a(n) _____ function.

A) repeating
B) accenting
C) complementing
D) regulating
E) substituting

Answer 3

D

Question 4

When a child holds up his or her hand with all fingers and thumb extended and says "I'm five years old," he or she is using nonverbal communication that serves a(n) _____ function.

A) repeating
B) accenting
C) complementing
D) regulating
E) substituting

Question 5

If you blush and say "yes" when someone asks you if your date went well, you are using nonverbal communication that serves a(n) _____ function.

A) repeating
B) accenting
C) complementing
D) regulating
E) substituting

Question 6

What kinds of rules tell us that we shouldn't use a fig gesture in Germany unless we're asking for something very specific?

A) pragmatic rules
B) semantic rules
C) display rules
D) nonverbal rules

Question 7

The nonverbal behavior that can stand alone and convey the verbal meaning without the necessity of accompanying words serves the _____ of nonverbal communication.

A) repeating
B) accenting
C) complementing
D) regulating
E) substituting

Question 8

The nonverbal behavior that can be translated directly in a word or two of verbal communication serves the _____ of nonverbal communication.

A) repeating
B) accenting
C) complementing
D) regulating
E) Substituting

Question 9

The nonverbal communication that emphasizes what we are saying serves the _____ of nonverbal communication.

A) repeating
B) accenting
C) complementing
D) regulating
E) substituting

Question 10

The nonverbal communication that adds meaning to what we are saying serves the _____ of nonverbal communication.

A) repeating
B) accenting
C) complementing
D) regulating
E) substituting

Question 11

The nonverbal communication that helps you know when it's your turn to talk serves the _____ of nonverbal communication.

A) repeating
B) accenting
C) complementing
D) regulating
E) substituting

Question 12

Which of the following behaviors is does not belong in the category of kinesics?

A) vocal inflection
B) body orientation
C) gestures
D) touch

Question 13

_____ is the study of

A) vocal qualities
B) use of space
C) use of time
D) Touch

Question 14

Facial expressions that reveal hidden emotions are

A) microexpressions
B) affect blends
C) universal
D) particular

Question 15

Facial expressions that reveal more than one emotion are

A) uncommon
B) common
C) affect blends
D) universal

Question 16

A researcher studying how people lean forward and backward in a conversation to indicate involvement is studying

A) proxemics
B) haptics
C) vocalics
D) kinesics

Question 17

When you pat someone on the back and tell that person you are sorry that his or her dog died, you are engaging in the nonverbal communication behavior known as

A) proxemics
B) haptics
C) vocalics
D) kinesics

Question 18

When you notice that your friend always says "EX-husband" when referring to him, you are noticing the nonverbal behavior known as

A) proxemics
B) haptics
C) vocalics
D) kinesics

Question 19

When you notice that your friend stands closer to you when talking than you feel comfortable with, you are taking note of what kind of nonverbal behavior?

A) proxemics
B) haptics
C) vocalics
D) kinesics

Question 20

In computer-mediated communication, the hyperpersonal approach means that

A) people use lots of emoticons when writing email messages
B) computer-mediated communication has no nonverbal cues
C) computer-mediated communication users strategically manipulate their identities to attain relational goals
D) people don't attend to their grammar or spelling when writing emails

Question 21

Which is not one of the universal facial expressions?

A) disappointment
B) anger
C) fear
D) surprise

Question 22

You ask your friend how her date was, and though she smiles and says "fine" in a normal voice, you suspect it wasn't all that good. This is because you detected a(n) _____ as she spoke.

A) contradiction
B) microexpression
C) affect blend
D) gesture

Question 23

Star Trek's Mr. Spock is noted for his expression that raises only one eyebrow. Mr. Spock is reflecting a(n)

A) contradiction
B) microexpression
C) affect blend
D) gesture

Question 24

The study of nonverbal behavior encompassing physical characteristics does not include

A) age
B) hair style
C) clothing
D) body shape

Question 25

When you leave your books and coat on a chair in the library, you are using the nonverbal communication known as

A) proxemics
B) territoriality
C) kinesics
D) haptics

Question 26

When your friend gives you the silent treatment, he or she is using the nonverbal communication known as

A) paralanguage
B) vocalics
C) haptics
D) kinesics

Question 27

Which is not something we typically infer from the way a person dresses?

A) occupation
B) personality
C) socioeconomic status
D) type of car driven

Question 28

What nonverbal communication should you not use in an organization if you want to convey your power and status?

A) work with the door open
B) have your office away from the reception area
C) have an office with big windows
D) include your title along with your name on your doorplate

Question 29

You are going to host the weekly meeting for your six-person work group. You have a six-foot table and six chairs. What is likely to happen?

A) people will be comfortable because they know each other
B) people will be uncomfortable because they expect social distance
C) people will finish their work quickly
D) people will make jokes about your work space

Question 30

Which statement is not true of gender and nonverbal communication?

A) feminine-sounding job candidates are viewed as less competent than males
B) women are expected to have softer voices
C) both men and women expand their personal space when receiving messages
D) men are more likely to put their feet on their desks

Question 31

Road-rage is considered uncivil nonverbal communication because

A) it's a felony in many states
B) you can get a ticket for it
C) people who do it don't see others as individuals
D) the driver is using the car to communicate anger

Question 32

Which is not a reason for an inability to detect deception?

A) we're not trained to do so
B) deception behaviors are not consistent
C) the motivation for lying affects deception cues
D) some behaviors associated with deception are natural for the speaker

Question 33

Which statement is not true of immediacy behaviors?

A) using them makes us feel good
B) using them increases others' perceptions of our communication competence
C) using them makes others want to talk to us
D) using them makes others like us

Question 34

Making eye contact, leaning forward, and nodding while the other person is speaking are all examples of _____ behavior.

A) polite
B) appropriate
C) immediacy
D) respectful

Question 35

The majority of the meaning in a message comes from verbal communication.

Question 36

Nonverbal communication is generally very easy to interpret.

Question 37

Emblems are nonverbal behaviors that are easily translatable into words.

Question 38

Nonverbal communication includes things like the furniture we choose for our living spaces.

Question 39

Pointing while saying "it's over there" is an example of the repeating function of nonverbal communication.

Question 40

The nonverbal communication that helps the give and take of verbal communication serves the regulating function.

Question 41

Research demonstrates that computer-mediated communication makes relationship development more difficult than face-to-face communication.

Question 42

When you know not to use a thumbs-up gesture in the Middle East, it is because you are aware of display rules.

Question 43

We are generally unaware of nonverbal display rules until we have broken them.

Question 44

When you use an avatar in a virtual environment like Second Life, you don't need to worry about nonverbal display rules.

Question 45

In general, people gesture less when they are referring to spatial concepts such as "under" or "beside."

Question 46

When someone leans away from us in conversation, it means he or she is less interested in what we are saying.

Question 47

While a coach may pat a football player's buttocks after a good play on the field, doing so at a party would convey something different.

Question 48

People show only one emotion on their face at a time.

Question 49

Emotions are often revealed through microexpressions.

Question 50

Vocalics and paralanguage are the same thing.

Question 51

Silence is a form of paralanguage.

Question 52

There is an identifiable, standard accent for the United States that different regional accents are judged against.

Question 53

A person who mispronounces words and speaks with a heavy accent may be perceived as less intelligent than a person who does not.

Question 54

The United States operates on polychromic time.

Question 55

Leaving your books and coat on a seat in the library is means of marking your proxemics.

Question 56

Most Americans prefer an intimate distance when speaking with others.

Question 57

Road rage is a form of nonverbal communication.

Question 58

It is pretty easy to spot someone who is lying.

Question 59

Exhibiting nonverbal immediacy behaviors leads people to respond to you more positively.

Question 60

Identify, define, and provide an example for each of the four types of kinesics.

Question 61

What are the seven universal facial expressions?

Question 62

Define microexpression and give an example that illustrates its importance to us.

Question 63

Provide an example that illustrates how nonverbal communication aids in interaction management.

Question 64

Explain why silence is a form of nonverbal communication.

Question 65

Explain why our clothing choices may affect others' perceptions of our civility.

Question 66

Explain the difference between monochromatic and polychromatic time.

Question 67

Explain how people use territory to convey power and status.

Question 68

Explain why road rage is considered uncivil nonverbal communication.

Question 69

Explain why it is difficult for people to detect deception behavior.

Question 70

Identify a communication situation in which you could use three nonverbal immediacy behaviors to improve your ability to communicate civilly. Be sure to define and describe the behavior.

Question 71

Recall a recent conversation you experienced. Identify the different behaviors you engaged in that correspond to the five functions of nonverbal communication.

Question 72

Recall a recent conversation you experienced. Identify three behaviors you engaged in that reflect kinesics, and three other nonverbal behaviors that reflect paralanguage, physical characteristics, and the environment.

Question 73

Explain how you can use nonverbal immediacy behaviors to improve your ability to communicate civilly. Be sure to include a definition of immediacy behaviors and an example of them to illustrate your understanding.