Deck 4: Recruiting and Hiring Personnel

Question 1

Job analysis is the determination of which of the following?

A) the activities, responsibilities, and working conditions of a position
B) preferred age and ethnic origin preferred for the position
C) salary and benefits for the position
D) bonus schedule for the position

Answer 1

A

Question 2

Methods of Job Analysis include position audit. When a self-analysis is conducted it includes which of the following?

A) compilation of information about the position over a period of time by the human resource department
B) current position holder is asked to keep a log of all their activities and responsibilities over a period of time
C) observer monitors the activities of an individual or individuals in the position over a period of time
D) conduct a survey of individual's holding similar positions in other locations or companies

Answer 2

B

Question 3

The most effective method of information gathering for a job analysis is which of the following?

A) a combination of the various methods
B) position audit
C) self-analysis
D) survey

Answer 3

A

Question 4

A ____________________ outcome provides a narrow picture of the position.

A) audit-of-position
B) self-analysis
C) survey
D) direct-observation

Question 5

The steps in job analysis are which of the following?

A) information gathering and information analysis
B) job selection, information gathering and information analysis
C) job selection, information gathering, information analysis, write job specification
D) job selection, information gathering, information analysis, write job description

Question 6

A job analysis is not necessary to create a job description that accurately reflects the position.

Question 7

A job description should include which of the following?

A) job duties
B) required age
C) required type of military discharge
D) required gender

Question 8

A specific gender may be specified on the job description for a position when it is _____________________?

A) a bona fide occupational qualification
B) placed in the preferred qualifications section
C) is not combined with a gender or race qualification
D) if it is allowed under state law

Question 9

A Job specification is which of the following?

A) listing of the skills necessary to do the job
B) listing of the physical requirements to do the job
C) part of the job description
D) all of the above

Question 10

Which of the following is part of the job specification?

A) specific job duties
B) physical requirements for the position
C) skills necessary for the position
D) education required for the position

Question 11

Which of the following is the sequence for "recruiting, selection, and performance"?

A) advertising -> recruitment -> selection -> job description -> orientation -> training -> performance appraisal
B) job description -> advertising -> recruitment -> selection -> orientation -> training -> performance appraisal
C) recruitment -> advertising -> selection -> job description -> orientation -> training -> performance appraisal
D) job description -> recruitment -> advertising -> selection -> orientation -> training -> performance appraisal

Question 12

Which of the following is not considered a particularly effective way to recruit the best possible appli- cants for a position?

A) posting a help wanted sign in the window
B) networking
C) seeking recommendations from current staff
D) using a professional recruiting service

Question 13

Part of an effective recruiting plan is which of the following?

A) building a reputation as a quality company
B) creating a recruiting plan when a position becomes vacant
C) depending on current employee recommendations for an applicant pool
D) hiring whoever walks in the door

Question 14

Which of the following is not an appropriate goal of recruiting?

A) locating talented professional women
B) a diverse pool of qualified candidates for a position
C) multiple applicants for a position
D) well-qualified applicants

Question 15

Which is of the following is not an appropriate recruitment method

A) limiting advertising to publications that are only directed to one ethnic group
B) advertising the position on Monster.com
C) making your network aware of the position opening
D) placing an ad on a local web based job hunting site

Question 16

Screening should produce a slate of potential team members who are best able to meet the job require- ments and are the right-fit.

Question 17

Screening is which of the following?

A) the recruitment of applicants
B) a comparison of the application materials with the requirements of the job stated in the job description
C) the determination of BFOQs for the position
D) conduct of a job analysis

Question 18

The application form:

A) is the basis for further exploration of the applicant's background.
B) should be designed to provide as much information as possible.
C) should be developed with great care, considering all applicable legalities.
D) all of the above.

Question 19

Screening must be conducted in a manner that reduces the influence of:

A) ethnic and gender stereotypes
B) the applicant's attitude
C) the applicant's knowledge
D) the company culture

Question 20

The first step in a background check is:

A) verification of the applicant's employment history
B) careful review of the application from
C) checking for a criminal record
D) checking the individual's credit rating

Question 21

The primary sources for information on the applicant's previous job performance are

A) references
B) former co-workers
C) networking
D) background check

Question 22

When doing background checks:

A) information requested should be job-related
B) information on the individual's military record should be sought
C) no information more than five (5) years old should be requested
D) fingerprints should be requested

Question 23

This type of interview is conducted without a predetermined checklist of questions.

A) unstructured
B) structured
C) group
D) multiple

Question 24

This type of interview is based on a clear set of job specifications

A) unstructured
B) structured
C) group
D) multiple

Question 25

This format may be used as an initial interview format to screen large numbers of applicants

A) unstructured
B) structured
C) group
D) Multiple

Question 26

The three purposes of an interview include which of the following?

A) to achieve right-fit
B) to complete the application form
C) to get a list of references
D) to determine the race, gender, and age of the applicant

Question 27

Which of the following best shows the flow of an interview?

A) creating non-threating environment greet applicant by name 11eec8c1_48f2_0d21_b236_d98f30c03fc4_TBR1289_11 introduce yourself & ask interviewee the name they prefer 11eec8c1_48f2_0d21_b236_d98f30c03fc4_TBR1289_11 be sincerely interested & listen carefully 11eec8c1_48f2_0d21_b236_d98f30c03fc4_TBR1289_11strive to understand what is suggested & implied
B) greet applicant by name 11eec8c1_48f2_0d21_b236_d98f30c03fc4_TBR1289_11 introduce yourself & ask interviewee the name they prefer 11eec8c1_48f2_0d21_b236_d98f30c03fc4_TBR1289_11 be sincerely interested & listen carefully 11eec8c1_48f2_0d21_b236_d98f30c03fc4_TBR1289_11 strive to understand what is suggested & implied 11eec8c1_48f2_0d21_b236_d98f30c03fc4_TBR1289_11establish salary
C) creating non-threating environment 11eec8c1_48f2_0d21_b236_d98f30c03fc4_TBR1289_11 greet applicant by name 11eec8c1_48f2_0d21_b236_d98f30c03fc4_TBR1289_11 request resume11eec8c1_48f2_0d21_b236_d98f30c03fc4_TBR1289_11 be sincerely inter- ested & listen carefully 11eec8c1_48f2_0d21_b236_d98f30c03fc4_TBR1289_11strive to understand what is suggested & implied
D) creating non-threating environment 11eec8c1_48f2_0d21_b236_d98f30c03fc4_TBR1289_11 greet applicant by name 11eec8c1_48f2_0d21_b236_d98f30c03fc4_TBR1289_11 request resume 11eec8c1_48f2_0d21_b236_d98f30c03fc4_TBR1289_11 be sincerely inter- ested & listen carefully 11eec8c1_48f2_0d21_b236_d98f30c03fc4_TBR1289_11establish salary

Question 28

It has been reported that ___% of communication is nonverbal rather than verbal, and that ___% of that communication is manifest in a person's face, particularly in the eyes.

A) 80/80
B) 80/20
C) 60/40
D) 60/60

Question 29

It is permissible in an interview to inquire about the applicant's credit rating/history.

Question 30

It is permissible in an interview to inquire about the type of discharge an individual received from the military.

Question 31

Interview questions that develop an understanding of the individual's ability to take constructive criti- cism on weaknesses are questions:

A) on motivation
B) on initiative.
C) on insight
D) on planning.

Question 32

Which of the following is an appropriate interview question?

A) Have you worked for this organization under a different name?
B) What was your birthplace?
C) Have you ever been treated for a mental condition?
D) What clubs/associations are you a member of?

Question 33

The availability of training and development may permit the hiring of potential team members who can be made qualified.

Question 34

There are a number of questions the manager needs to strive to answer when considering the character of the individual. Which of the following is not one of those questions?

A) Will this person look good in the uniform?
B) How well will this person fit into the team?
C) Can this person be trained and developed?
D) What is his or her energy level?

Question 35

Often when making the hiring decision a balance must be sought between

A) attitude and knowledge
B) skill and knowledge
C) skill and attitude
D) attitude and knowledge and skill

Question 36

Compensation is determined

A) solely on the new hires needs
B) solely on the value of the position in the marketplace
C) solely on what the company can afford to pay
D) by a combination of all of the above