Deck 5: Compensation, Benefits and Staff Scheduling

Question 1

The compensation of a "salaried" employee is based on _____________.

A) Responsibilities
B) Hours worked
C) Number days worked
D) Amount of product completed

Answer 1

A

Question 2

Compensation can take many forms. Which of the following is not a form of compensation?

A) uniform
B) money
C) paid-vacation
D) barter, goods in exchange for labor

Answer 2

A

Question 3

When positions are classified at set levels which have established pay ranges this is the __________________?

A) Point method
B) Classification method
C) Range of pay method
D) Ranking method

Answer 3

B

Question 4

Which of the following would not be considered a type of compensation?

A) Food
B) Lodging
C) Health insurance
D) Food, lodging, and health insurance can all be considered compensation

Question 5

An employee receiving pay only for the number of hours worked is:

A) hourly
B) exempt
C) non-exempt
D) salaried

Question 6

Employees employed as bona fide executive, administrative, professional and outside sales employees are:

A) hourly
B) exempt
C) non-exempt
D) salaried

Question 7

The FLSA requires payment of overtime pay at the rate of 1 1/2 times the employee's hourly wage when the employee works:

A) more than 40 hours in one work week
B) more than 8 hours in one day
C) on Sunday
D) 6 days in a period of seven consecutive days

Question 8

Changing an employee's title to manager automatically changes their classification to exempt.

Question 9

The determination of "job worth" is _____________.

A) Simple
B) Always based on the supervisor's observations
C) Complex
D) Based on information provided by the US Department of Labor

Question 10

When determining "job worth" skill level is considered to be ___________.

A) A limiting factor
B) A measurable factor
C) A compensable factor
D) A pertinent factor

Question 11

Benefits mandated by the federal government include:

A) Social Security
B) Health insurance
C) Disability income protection
D) Both a & b

Question 12

A retirement plan in which the employer and employee contribute to the plan is a:

A) Tax-deferred plan
B) Non-contributory plan
C) Contributory plan
D) Social Security plan

Question 13

Free meals are considered to be a:

A) compensatory benefit
B) automatic benefit.
C) miscellaneous benefit.
D) right not a benefit.

Question 14

Mandatory benefits are those:

A) required by government regulation
B) negotiated within a union contract
C) only Social Security
D) only health insurance

Question 15

The taxable maximum:

A) is the contribution and benefits base set by the federal government.
B) does not change.
C) is tied to the cost of living index.
D) is tied to cost share

Question 16

The purpose of _______________________ is to provide financial security for all employers, employees and their dependents through retirement and disability income and survivor benefits.

A) Social Security
B) Medicare
C) Medicaid
D) Workers Compensation

Question 17

Which of the following is true for workers compensation?

A) the insurance may be provided by the state or private insurers
B) companies are not allowed to self-insure
C) the lower the number of claims a company has the higher their rate for the insurance
D) workers compensation extends to customers injured on the employers property

Question 18

The unemployment insurance fund in a state is generally:

A) at least partially funded by a tax on employers based on their number of employees and claim rate
B) designed to provide 12 months of benefits to anyone out of work
C) funded by title VII funds tied to Perkins funds
D) based on a participant being required to pursue job training while collecting benefits

Question 19

The level of bonus or profit sharing is generally scaled according to the level of the employee, which means the line employee gets less because they do less work.

Question 20

Which of the following is not true of an incentive program?

A) Is something that encourages the employee to take action
B) Is a program that discourages employees from achieving goals they set so they will focus on goals set by the company
C) Is built on rewards for achieving goals.
D) It is a program structured around the achievement of a specific performance, sales or profit level for the operation.

Question 21

The wait staff was told today that if they sell 15 desserts by the end of their shift they will receive two movie tickets. This is an example of what type of incentive program:

A) sales based
B) input/output metrics based
C) motive based
D) human tendency based

Question 22

A well-conceived and executed incentive program cannot:

A) improve supplier relations
B) drive sales for a specific item
C) improve team member performance
D) reduce employee turnover

Question 23

An Employee Assistance Program is intended to:

A) loan staff money when they are short of funds.
B) provide confidential assistance with personal problems that could impact work performance.
C) encourages employees to achieve specific goals set by the company.
D) provide for the medical care and disability pay for individuals injured in the work place.

Question 24

An Employee Assistance Program provides opportunity for:

A) assisting employees with medical care and disability pay when injured in the work place
B) "whistle blowing"
C) providing in-house long-term counseling services to employees
D) provide placement service for former employees Knowledge Domain 5-3 Scheduling Objective 5-9: Apply the principles of schedulin. Select - 1

Question 25

Staff scheduling is based on:

A) the manager's best guess of guest counts for the coming scheduling period
B) sales projections based on sales histories
C) a review of upcoming events in the community
D) a combination of information including: review of sales projections, based on sales histories, weather pro- jections, the economy, and upcoming events

Question 26

Terminology used in scheduling include which of the following?

A) sales-per-man-hour
B) outlay standards
C) service leveling
D) covers-per-minute